redIT Hosting Limited is a UK-based web hosting provider located in Gosport, Hampshire. The company specializes in offering a variety of hosting services tailored to meet the needs of individuals and businesses. Their product range includes dedicated servers featuring Dell PowerEdge hardware, shared web hosting on a Linux platform, and customizable virtual private servers (VPS) with various operating system options. In addition to hosting services, redIT provides domain name registration across multiple extensions, along with DNS management and privacy protection features. With a focus on customer satisfaction, the company caters to clients looking for reliable and scalable hosting solutions, whether for personal projects or business websites. By offering a range of flexible packages and configurations, redIT aims to support diverse online needs for its customers.
Reviewers generally express high satisfaction with redIT, praising the great service and fast technical support. Many customers highlight the personal touch in communication, noting that they can speak directly with knowledgeable staff, which significantly enhances their experience.
Positive sentiments are echoed in comments about the company's competitive pricing and reliable hosting services. However, a notable minority of reviews reflect frustration with extremely poor support, citing issues with communication and responsiveness that led to significant problems, such as losing a website. Additionally, some users mention that redIT is not suitable for bulk or mass mailing. Overall, while the majority of feedback is positive, the critical reviews indicate that there are areas for improvement in customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 17 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 17 most recent reviews.
“Great service that I've been using and plan to continue using it for a long time”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Service Providers.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 17 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: redIT is #3 of 5 on overall rating in this group.
17 reviews of redIT. Filter by what matters to you.
Over a year ago
I was able to speak to a real person to solve my renewal difficulties - this made all the difference & saved me loads of time going around in circles - thanks, Scott!
Over a year ago
Great service that I've been using and plan to continue using it for a long time. Recommend it.
Over a year ago
Very helpful, technical support very fast. Great hosting site.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I was able to speak to a real person to solve my renewal difficulties - this made all the difference & saved me loads of time going around in circles - thanks, Scott!
Great service that I've been using and plan to continue using it for a long time. Recommend it.
Very helpful, technical support very fast. Great hosting site.
Friendly, kowledgeable and professional service from a source I trust. I have been using Red IT for a few years now, and while they might not be quite as 'feature rich' as some of the other hosting companies out there, there's more than enough tools to do what's needed.
Extremely poor, or non existent, support. Many phone calls and tickets opened but no response meant we defaulted on a URL and consequently lost the Web Site. Not happy!
failed to communicate actions taken by redit
Excellent service! Great support -Highly recommend. Many thanks
Great customer service every time there was an issue. Would recommend.
They have a great service with excellent support
nice provider
Fantastic service at sensible prices. Any time I encounter an issue, Red IT are on the case just as quickly as they can be, professionally addressing my queries.
Now here's a great company: They've got great packages, the most competitive pricing, and their customer service is hands on and efficient. I'm beyond pleased with RedIT.
Not Good For Bulk/Mass mailing
Excellent services Very satisfied
Great customer service, you actually get to talk to the people running the company, not to some impersonal call-centre. They really take their time to help, are super friendly and knowledgeable. Would recommend!
redIT Hosting Limited is a UK-based web hosting provider located in Gosport, Hampshire. The company specializes in offering a variety of hosting services tailored to meet the needs of individuals and businesses. Their product range includes dedicated servers featuring Dell PowerEdge hardware, shared web hosting on a Linux platform, and customizable virtual private servers (VPS) with various operating system options. In addition to hosting services, redIT provides domain name registration across multiple extensions, along with DNS management and privacy protection features. With a focus on customer satisfaction, the company caters to clients looking for reliable and scalable hosting solutions, whether for personal projects or business websites. By offering a range of flexible packages and configurations, redIT aims to support diverse online needs for its customers.
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