SamsungOnderdelen.com is a specialized online platform that provides original Samsung parts and accessories for a wide range of devices, including white goods, brown goods, IT equipment, and mobile devices. As an authorized Samsung distributor and Premium Support Partner, the company caters to both individual consumers and business clients, ensuring they have access to high-quality components necessary for repairs and maintenance.
With a comprehensive inventory exceeding 300,000 original parts, SamsungOnderdelen.com enables customers to quickly locate the right component using the device's model code. The company offers competitive pricing and free shipping options for orders above a certain amount, serving customers in various countries. Additionally, a dedicated support desk is available to assist with order inquiries and product selection, reinforcing the company's commitment to customer service in the electronics technology sector.
SamsungOnderdelen.com (PiecesSamsung.be) has a positive customer experience.
SamsungOnderdelen.com receives predominantly positive feedback from customers, highlighting the reliable and speedy service. Reviewers frequently commend the quick delivery times and the helpfulness of the staff, with many noting that they received excellent assistance in finding the right parts.
Read full summaryShow less
The site is praised for being easily reachable and for providing clear product codes, which simplifies the search process. However, some customers express frustration with stock availability, mentioning that certain items were not in stock and took longer to arrive, despite good communication regarding order status. Additionally, there are a few complaints about items arriving damaged due to shipping issues, although the company handled these situations smoothly. Overall, the sentiment is largely positive, reflecting a strong reputation for service and product quality.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
60
100%
+0.2
● Low
4.3 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.4▲ 0.2
12-month avg
4.3
All-time
4.3
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
4.1
11
May 25
4.4
11
Jun 25
4.1
14
Jul 25
4.4
12
Aug 25
4.8
12
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 49 positive reviews
Customer service10%
5 mentions
Website & app4%
2 mentions
“De glasdraaiplaat van de Samsung combimagnetron ging weer stuk na drie maanden, nadat we een nieuwe gekregen hebben”
On “Customer service” · Aug 7, 2025
Top complaintsof 7 negative reviews
Customer service29%
2 mentions
“Teleurstellende ervaring
Ik had schroeven besteld die normaal gezien tussen 2 à 5 werkdagen zouden geleverd worden”
On “Customer service” · Jun 9, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
Company
Overall
Legit
Service
Quality
Trend
Reviews
SamsungOnderdelen.com (PiecesSamsung.be)This company
Bottom line: SamsungOnderdelen.com (PiecesSamsung.be) is #3 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 4.1).
Reviews
60 reviews of SamsungOnderdelen.com (PiecesSamsung.be). Filter by what matters to you.
Het enige bedrijf voor Samsung onderdelen wat telefonisch goed bereikbaar was en gewoon een product code verstrekte zodat ik zelf kon zoeken
Op andere sites goedkoper gevonden maar toch hier besteld v... See more
Is SamsungOnderdelen.com (PiecesSamsung.be) a legitimate company?
Yes, SamsungOnderdelen.com is a legitimate company with a high rating of 4.7/5 based on numerous customer reviews. Many users have shared positive experiences regarding their helpful service and quality of parts.
Is SamsungOnderdelen.com (PiecesSamsung.be) a scam?
No, SamsungOnderdelen.com is not a scam. Verified reviews indicate that customers consistently receive their orders and commend the company's responsiveness and reliability.
What products does SamsungOnderdelen.com offer?
SamsungOnderdelen.com specializes in Samsung parts and accessories, including components for various appliances. Customers have reported successfully finding the right parts for their devices.
What are the payment methods available?
SamsungOnderdelen.com accepts multiple payment methods including credit cards and possibly PayPal. Customers have noted the ease of the ordering process and secure transactions.
All 5 questions →Show fewer questions
How can I contact customer support at SamsungOnderdelen.com?
Customer support can be reached via email or phone, with many customers highlighting the accessibility and helpfulness of the staff when assistance is needed.
Alternatives to SamsungOnderdelen.com (PiecesSamsung.be)
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Het enige bedrijf voor Samsung onderdelen wat telefonisch goed bereikbaar was en gewoon een product code verstrekte zodat ik zelf kon zoeken
Op andere sites goedkoper gevonden maar toch hier besteld vanwege het vertrouwen wat ze gaven
Liever 2 tientjes meer betalen voor zekerheid dan maar weer afwachten of dit de juiste one connect cable zou zijn
Helemaal blij dat alles het nu weer doet
De glasdraaiplaat van de Samsung combimagnetron ging weer stuk na drie maanden, nadat we een nieuwe gekregen hebben.
Wij kregen deze weer vervangen.
Bedankt voor de goede service, Samsung onderdelen
Het product was niet op voorraad en duurde erg lang voor dat het onderdeel er was. De communicatie was erg netjes en werd continu op de hoogte gehouden van de status. Wel erg blij dat het onderdeel binnen is.
Twee kleine zwitsjes besteld had in de brievenbus gekund niet in de grote doos beetje zonde moest naar het postkantoor Ik was bij postkantoor het was nog niet binnen Het zou binnenkomen duurt meer dan een week jammer
SamsungOnderdelen.com is a specialized online platform that provides original Samsung parts and accessories for a wide range of devices, including white goods, brown goods, IT equipment, and mobile devices. As an authorized Samsung distributor and Premium Support Partner, the company caters to both individual consumers and business clients, ensuring they have access to high-quality components necessary for repairs and maintenance.
With a comprehensive inventory exceeding 300,000 original parts, SamsungOnderdelen.com enables customers to quickly locate the right component using the device's model code. The company offers competitive pricing and free shipping options for orders above a certain amount, serving customers in various countries. Additionally, a dedicated support desk is available to assist with order inquiries and product selection, reinforcing the company's commitment to customer service in the electronics technology sector.