SANZA.co.uk is an online retailer specializing in the sale of food products from South Africa, New Zealand, and Australia. The company caters primarily to expatriates residing in London and across the UK, offering a diverse range of grocery items that include popular snacks, beverages, and specialty foods from these regions. SANZA aims to provide a convenient shopping experience for customers seeking to enjoy familiar flavors from home. The platform features an extensive selection of products such as chocolate, chips, and soft drinks, with regular promotions and seasonal offerings. By focusing on quality and authenticity, SANZA.co.uk serves as a one-stop shop for those looking to reconnect with the culinary traditions of South Africa, New Zealand, and Australia. The company is committed to delivering products efficiently, ensuring that customers receive their orders in a timely manner.
Sanza.co.uk receives overwhelmingly positive feedback for its exceptional service and speedy delivery, with many customers praising the quick turnaround on orders and the careful packaging of products. Reviewers frequently highlight the extensive variety of Australian and New Zealand snacks available, making it a go-to destination for those missing their favorite treats.
However, some customers express disappointment regarding the condition of certain items upon arrival, specifically mentioning issues with squashed chocolate bars and lack of communication when reporting these problems. Despite these occasional complaints, the majority of consumers appreciate the overall experience, noting the helpful staff and efficient service. Overall, Sanza.co.uk is highly regarded for its quality offerings and reliable delivery, making it a favored choice among snack enthusiasts.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 95 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 3.5 | 2 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 95 most recent reviews.
“The service was good, and the food was delicious”
“We ordered a large number of items for a special event and left plenty of time for delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 95 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: SANZA.co.uk is #1 of 5 on overall rating in this group.
95 reviews of SANZA.co.uk. Filter by what matters to you.
Over a year ago
Literally the best and only place to get your Aussie snacks!! The best prices and variety, I placed an order on Friday and got it on the Saturday, my crisps are never broken and always packaged so wel... See more
Over a year ago
Great shop! So nice to find NZ sweets here in the UK, fast postage, good communication.
Over a year ago
Absolutely amazing, had to change my order and not only did it not affect delivery time they answered emails very quickly and were extremely helpful. Would recommend to anyone! Very efficient and frie... See more
Over a year ago
Received my order however this time, the Pinky bars were squashed and the caramel leaked out onto the packaging. Emailed to feedback and received no response. Disappointing as previous orders have bee... See more
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Literally the best and only place to get your Aussie snacks!! The best prices and variety, I placed an order on Friday and got it on the Saturday, my crisps are never broken and always packaged so well, brilliant!!
Great shop! So nice to find NZ sweets here in the UK, fast postage, good communication.
Absolutely amazing, had to change my order and not only did it not affect delivery time they answered emails very quickly and were extremely helpful. Would recommend to anyone! Very efficient and friendly :)
Received my order however this time, the Pinky bars were squashed and the caramel leaked out onto the packaging. Emailed to feedback and received no response. Disappointing as previous orders have been spot on.
We ordered a large number of items for a special event and left plenty of time for delivery. We were not aware the delivery required a signature and to be handed to a person, without giving a specific time (range of time only). This was a huge issue as we work full time, as do our neighbours. Multiple emails did not bring any resolution snd the items arrived after the event and many of the biscuits were broken. I would not order again as it was a huge disappointment and a major hassle dealing with the delivery. Plus broken Tim Tams are not that nice! There was no option to collect the item from a delivery point or leave without a signature/ handing to a person.
Do not be put off by the website these guys are better than Tesco! I needed a couple of bottles of Bundaberg Rum as a thank gift for an Aussie mate and couldn't find stock of it anywhere. Stumbled across these guys yesterday doing a Google search and was slightly hesitant about putting an order in but I really didn't need to be. Absolutely to their credit two perfectly packaged bottles rock up at my door in less than 24hrs. If you want to complain about something, yes they are a little on the pricy side but by no means a rip off, given you can't buy this rum in the UK. All in all, a great place to buy a hard to get product.
The service was good, and the food was delicious. The atmosphere was very comfortable.
I've been a loyal customer of Sanza for years! It's mine and my mum's favourite place to shop for our beloved cherry ripes double dipped!!! 😍🤤 I also like my burger rings, cadbury's dream white chocolate, Whittakers peanut slab, as well as many other Australian and New Zealand snacks that are available through their website. Shopping on the website is an enjoyable and user friendly experience. Not all online shops that sell perishable goods, have the Best Before Dates listed for their products, but Sanza include this information in their description. There have been occasions when this information has been missing from a listing, although you can just email them and they'll get back to you swiftly with the information that you require. Another major positive is that shipping and delivery is super fast! If you order on a working day during their workings hours, your parcel should be dispatched the same day. If the following day after dispatch is also a working day, you should receive your parcel on that day/next day after shipping. I really like the fact that my parcels are fully tracked so I know exactly when to expect it to arrive! It even shows me (on DHL tracking) which stop the driver is at so I know how many stops are left until mine. I find this feature incredibly useful! Although, I'm not sure if next day delivery via DHL and full tracking only applies to orders over £50, so make sure you check the shipping information before you place your order! Anyway, to wrap things up, I've kept coming back to these guys over the years because they've got a wide variety of snacks to choose from, their customer service is professional and helpful, their prices are competitive, and shipping/delivery is an absolute dream! I highly recommend Sanza! 😊 Edit - I forgot to mention that one of the snacks I received tasted stale, although it was in date. Sanza responded quickly and were very apologetic. They sent out a replacement and I received it the following day. If that's not incredible customer service then I don't know what is!
This was my first order placed and I was very pleased with the service. My order arrived extremely quickly and well packaged. The items are lovely. I have just discovered Whittakers chocolate and think that I may become addicted 🥰 Thank you very much for the great service!
Good service and fast dispatch, will be ordering again :) the shapes were delicious
I’ve been using SANZA for 14 years now ever since I moved from Australia. Great to deal with, reasonable delivery times. Thank you for stocking Twisties! The best chip/savoury snack ever invented.
Made 2 orders for tim tams easy to order and quick delivery and you could track with post
Ordered a small drinks order late 14/2 delivered. By 1200am 16/2 absolute fantastic service from stsrt to finish also packed superbly deserved 10 stars
Awesome service and products, got some last minute SA / NZ gifts and came the next day! highly recommended
Excellent service and communication. My daughter received her parcel couple of days after I ordered it . Great products too. Highly recommend. Definitely will be ordering from here again . 10 out of 10 from me .
I had forgotten all about this company until we returned from Australia. Phew! I was able to purchase Allens Killer Pythons. Excellent service and they were packaged very well. Will definitely order again.
This company is outstanding. I placed an order and it was delivered the next day. All the items neatly and carefully packaged. The website is clear and easy to use. Amazing to get your favourite Australian foods at great prices within the UK. Thankyou Sanza!
Love this company when I need my fix of NZ treats ! Really well packed and fast delivery. Thank You 5/5
Wow, I never thought I would be able to buy NZ's Griffins Gingernuts in the UK - but I could! Service was prompt in just a few days, well packed and genuine product. Will definitely use again, very impressed.
SANZA.co.uk is an online retailer specializing in the sale of food products from South Africa, New Zealand, and Australia. The company caters primarily to expatriates residing in London and across the UK, offering a diverse range of grocery items that include popular snacks, beverages, and specialty foods from these regions. SANZA aims to provide a convenient shopping experience for customers seeking to enjoy familiar flavors from home. The platform features an extensive selection of products such as chocolate, chips, and soft drinks, with regular promotions and seasonal offerings. By focusing on quality and authenticity, SANZA.co.uk serves as a one-stop shop for those looking to reconnect with the culinary traditions of South Africa, New Zealand, and Australia. The company is committed to delivering products efficiently, ensuring that customers receive their orders in a timely manner.
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