Scan Computers is a prominent retailer in the electronics technology sector, specializing in a wide range of computer hardware, software, and related accessories. The company provides products such as gaming PCs, laptops, components, and peripherals to both individual consumers and businesses. With a focus on quality and performance, Scan Computers caters to tech enthusiasts, gamers, and professionals seeking reliable computing solutions. The company operates through its online platform, www.scan.co.uk, where customers can browse an extensive catalog of products, read detailed specifications, and access customer reviews. Scan Computers is dedicated to delivering a seamless shopping experience, ensuring that customers have the necessary resources to make informed purchasing decisions in the ever-evolving technology landscape.
Scan Computers receives overwhelmingly positive feedback from customers, who frequently praise the excellent service and quick delivery. Reviewers highlight the ease of navigating the website and the extensive selection of PC bundles and components.
Many appreciate the knowledgeable staff who provide valuable advice on customization and compatibility. However, there are some complaints regarding missing items in orders, with one customer expressing frustration over a missing cable that hindered their ability to use their product. Additionally, issues with the PayPal payment process have been noted, suggesting room for improvement in this area. Overall, Scan Computers is regarded as a dependable and customer-focused company, making it a top choice for electronics and technology needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Excellent service from a guy called 👍Elliot👍 who helped order an item which arrived yesterday”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | 4.2 out of 5 (good) | −1% | 1,000 |
Bottom line: Scan Computers is #1 of 5 on overall rating in this group.
60 reviews of Scan Computers. Filter by what matters to you.
Started using scan for my recent server build and availability of parts and speed of delivery was second to none, customer support is also helpful and you don't have to go through bunch of bots to speak to a human.
Fast and easy to order on my online account. and next day delivery, 10/10
The help received was second to none! I had an issue with a RTX 5070 that I'd purchased in march, constant blue screens and just overall poor performance. I got in touch with SCAN stating these problems. The next day I received a reply from Adrian J asking for my specs etc and if I'd tried certain troubleshooting fixes. After giving my answers I was sent a returns label and told it would get tested for faults. Once received at their end, they tested it and surely enough a fault was present. The card I originally ordered was out of stock until the 5th of September so I was offered an equivalent to the price I'd paid originally or wait for it to come back into stock. The card I ordered was a slightly better card but the same price due to being on offer, Adrian arranged for this to be sent to me the next day. I can't fault the process at all and can only say I'm very grateful for the help I got from Adrian J.
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I recently bought the MSI MAG 321UP OLED monitor from Scan UK, and I couldn't be more impressed. The price was competitive, the delivery was quick, and the monitor itself is outstanding. The OLED display offers vibrant colors, deep blacks, and smooth performance—perfect for both gaming and productivity. Setup was straightforward, and the build quality is solid. Highly recommend both the monitor and Scan UK for their excellent service!
Scan's showroom in Horwich is fabulous - an amazing array of incredible products - computers, gaming rigs, digital pianos, electric drums, guitars, synths, and more. It's great to be able to see items in the flesh, and loads are plugged in and ready to be used. There's nice atmosphere and a sense that should you want to have a go on something, you can. No one bothers you, or pressures you. The place is so good I can imagine people travelling from miles to visit - they should! I bought a little synth I'd seen online and, because I live nearby, used the occasion to pop in, rather than just order online. I have used their online service, however, and it is second to none. The staff are friendly and courteous, and I'm already looking forward to going back.
Sent a monitor back to them since it had artificing after 3 months of buying it, DPD broke it in transit it and they told me they couldn't do anything because "the box was too big" because of the height of the box, The monitor fit snuggly in the bottom of the box so much that the denting the box had caused damage to the monitor and they refused to even bother contacting DPD about it.
Straightforward frictionless experience. Products easy to find and include many attractively priced offers
Excellent service from the staff at Scan as usual.
good and fast
Easy to buy ata good price
quick and easy
very good set up.good knowledge.always go here
Placed multiple orders with scan over the years and each time the service has been superb, next day delivery and the team on the phone are always happy and positive minded to answer and queries. Had no issues at all but should you encounter a problem they are proactive in reminding that they are there to help in any need. 5/5 stars
I would just like to give the whole team at Scan who have dealt with my PSU issue (some 18 months after I purchased it) a big thank you for making the whole process of returning the item such a stress free, efficient and, most of all, very professional experience. I have worked in the IT industry for four decades and in that time have raised technical issues with the likes of IBM, Computer Associates, Microsoft, HP, Dell and a host of others, and I have to say that Scan can hold its head high and count its customer service up there with the very best. Well done all! Scan will be my first port of call for any of my future purchases and I will be singing your praises to anyone and everyone!
We've bought several different things in the past. This time wr bought a Yamaha keyboard. We ordered it on Monday (Bank Holiday), and arrived the next day. The price was great, the delivery was fast and the quality of the product is very good.
Scan Computers is a prominent retailer in the electronics technology sector, specializing in a wide range of computer hardware, software, and related accessories. The company provides products such as gaming PCs, laptops, components, and peripherals to both individual consumers and businesses. With a focus on quality and performance, Scan Computers caters to tech enthusiasts, gamers, and professionals seeking reliable computing solutions. The company operates through its online platform, www.scan.co.uk, where customers can browse an extensive catalog of products, read detailed specifications, and access customer reviews. Scan Computers is dedicated to delivering a seamless shopping experience, ensuring that customers have the necessary resources to make informed purchasing decisions in the ever-evolving technology landscape.
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