Setfords were amazing
Setfords were amazing. They were so helpful and explained everything we needed help with. They made us their priority. I highly recommend Setfords. Thank you so much

Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
Setfords consistently receives high praise for its efficient and professional legal services, with many reviewers highlighting the smooth and speedy processes facilitated by their solicitors. Customers frequently commend the excellent communication and responsiveness of staff, such as Karen and Lorna, who go above and beyond to ensure a seamless experience.
The overall sentiment reflects a strong recommendation for Setfords, with many stating they would use their services again. However, a few critical reviews mention issues with communication and dissatisfaction regarding case handling, including instances where cases were dropped without explanation. Despite these concerns, the overwhelming majority of feedback emphasizes the quality of service and attention to detail provided by the team.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 196 |
| Apr 25 | 4.9 | 346 |
| May 25 | 4.8 | 163 |
| Jun 25 | 4.9 | 190 |
| Jul 25 | 4.8 | 105 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great service, sensible advice and attention to detail from Caroline Sherry and the Setfords team”
“The overall communication has been really poor”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.6 out of 5 (good) | 5.0 out of 5 (good) | +2% | 692 |
Bottom line: Setfords is #1 of 5 on overall rating in this group.
500 reviews of Setfords. Filter by what matters to you.
Setfords were amazing. They were so helpful and explained everything we needed help with. They made us their priority. I highly recommend Setfords. Thank you so much
Our Conveyancing Solicitor was great to work with, fast to respond and pushed other parties to get to completion. She was very diligent with our purchase and went above and beyond to make sure we were getting everything aligned and ready for a successful purchase.
Brilliant service, great team who always deliver.
Emma and racheal were a pleasure to deal with highly recommend
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I spoke with Dr. Dawn de Coteau of Setforts LLP regarding trust litigation. She was very helpful, and inspired great confidence regarding a seriously stressful matter concerning an appointre Trustees usage of anonymous lawyers in a land grab attempt. Regardless of my concern that our estate had already suffered massive damages in relation to the matter, she reassured me we could reclaim all the associated damages in this high profile case. I could not recommend her highly enough. Many thanks to Dawn, and the Trust Litigation Team at Setfords. Just need some assistance with the probate application, of which I am certain they will assist in due course. I await their offer. Jon
Emily Frank was extremely helpful & professional as my appointed solicitor in selling my house in SW London. Emily was very prompt in meeting the requested deadlines for exchange. Thank you very much for everything you did Emily; you made the process much easier & less stressful than I ever imagined, espec being the fact i was out of the country at the time & for an extended period.
Setfords were quick to respond to my initial enquiry and provide me with a quote, and as legal matters progressed were very proactive in ensuring matters were dealt with quickly, allowing completion to take place by the planned date.
This has been our fourth property transaction via Setfords. The service level continues to be excellent. A massive thank you to Simon and his team for their comprehensive and timely work as always. We shall return whenever the next opportunity arises. Matt & Kathryn
Just want to give a shout out to Gemma Lloyd who works in the Hagley office. This lady goes above and beyond for clients and has a 'work horse' mentality to get the job done, replying swiftly to any queries which is exactly what you want as an Estate Agent, if I can, I always recommend Gemma to my clients as I know they are in safe hands with a stress free move ahead of them. First class service from a wonderful solicitor.
Naqibul was great to work with. He responded promptly to any queries including over weekends and bank holidays which was very impressive! Overall we had a smooth transaction in the purchase of our property.
Gemma Bath was awesome with the purchase of my house. It took less than 2 months from when I first visited the property to owning it. Gemma kept me informed of the purchase, even at weekends and evening. I would certain not hesitate in recommending Gemma.
Service received from Amanda was excellent. She responded to all queries and questions promptly and kept us fully updated with every step of our progress. Our sale and purchase became quite lengthy, due to being let down with the property we were buying, but Amanda was helpful and patient throughout. I would 100% recommend Setfords and Amanda.
Edith Chime @ Setfords was excellent from the beginning to the end in our recent house sale. First class management of the sale; efficient, accomplished, and exemplary communication, she made the whole process stress free. We would not hesitate to recommend her - she was a great find.
Setfords were very clear and helpful. Guy and Joanne were incredible and I couldn't recommend them any more. They were very quick to respond to emails as well as phone calls. They informed me of everything that was going on and kept my mind at ease.Thank you for all your help.
I had a consultation with Dr.Dawn, who was able to explain things clearly and thoroughly. She provided a fresh angle to solving my dispute.
Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
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