Sheffield Computer Services specializes in providing a comprehensive range of repair and IT support services for both PC and Mac users. The company caters to individuals and businesses in Sheffield, offering solutions for common computer issues such as screen replacements, virus removal, and hardware upgrades. Their expertise extends to laptop and desktop repairs, addressing problems like heating issues, internet connectivity, and troubleshooting various technical challenges.
In addition to repair services, Sheffield Computer Services also offers IT tuition and website development, making them a versatile option for clients seeking to enhance their technical skills or establish an online presence. Customers benefit from flexible service options, including drop-off repairs and callouts, ensuring convenient access to support tailored to their needs. The company aims to assist anyone experiencing computer issues, reaffirming their commitment to resolving a wide range of technology-related problems.
Sheffield Computer Services has a positive customer experience.
Sheffield Computer Services consistently receives high praise from customers, with an impressive average rating of 5.0 stars. Reviewers highlight the exceptional service provided by Nathaniel, noting his professionalism, knowledge, and friendly demeanor.
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Many people appreciate the quick turnaround times for repairs, such as screen replacements and laptop fixes, often completed within hours or days. Customers feel reassured by the clear communication throughout the repair process, which adds to their overall satisfaction. The affordability of services is also frequently mentioned, with several consumers expressing gratitude for the value received. Overall, Sheffield Computer Services is recognized as a reliable and efficient choice for computer repairs, making it highly recommended by its clientele.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
60
100%
● Low
5.0 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
2
Oct 24
—
0
Nov 24
5.0
2
Dec 24
5.0
2
Jan 25
5.0
3
Feb 25
5.0
1
Mar 25
5.0
1
Apr 25
5.0
1
May 25
5.0
2
Jun 25
—
0
Jul 25
—
0
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 60 positive reviews
Customer service57%
34 mentions
Fast & efficient47%
28 mentions
Prices & value43%
26 mentions
Friendly staff18%
11 mentions
“having very little knowledge of computers i needed to find out whether my windows 10 on my machine could be upgrade t...”
On “Customer service” · Aug 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
having very little knowledge of computers i needed to find out whether my windows 10 on my machine could be upgrade to windows 11.and as expected it was to old. however a quick call to Sheffield compu... See more
My experience with this computer service was excellent. The technician demonstrated exceptional professionalism and handled the laptop repair with impressive speed and efficiency. A key highlight was... See more
I had the screen replaced on my partners phone today. The phone was back with me in an hour and a half, and it was a bank Holiday Monday. Great service.
Great and friendly service from Nathaniel.
Quickly accepted-quoted-repaired and then ready for pick up.
Very friendly and kept me in the loop for repairs needed and the price as well as providing us... See more
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having very little knowledge of computers i needed to find out whether my windows 10 on my machine could be upgrade to windows 11.and as expected it was to old. however a quick call to Sheffield computer services .they are amazing and very patient they gave me a few options one which was a new operating service .which is very good and very quick .even i can work it trust these people.you wont go wrong.
My experience with this computer service was excellent. The technician demonstrated exceptional professionalism and handled the laptop repair with impressive speed and efficiency. A key highlight was the transparency—clear communication was maintained at every stage, with detailed explanations of the work being done. The repair was completed in a timely manner, and the cost was remarkably affordable considering the high quality of service. The service quality, honesty, and responsiveness were outstanding. This computer service comes highly recommended for anyone seeking reliable and trustworthy repair solutions.
I had the screen replaced on my partners phone today. The phone was back with me in an hour and a half, and it was a bank Holiday Monday. Great service.
Great and friendly service from Nathaniel.
Quickly accepted-quoted-repaired and then ready for pick up.
Very friendly and kept me in the loop for repairs needed and the price as well as providing useful advice for possible upgrades in the future. Great experience 10/10
Nathaniel is very good and knowledgable he fixed my gaming PC after another shop tried and failed multiple times my PC is now running great and it saved me buying a new rig. I will 100% be using him again should I need his expertise.
Nathaniel rescued my extremely sick laptop very swiftly and efficiently. It now feels like a new machine. The service was friendly and very helpful for a PC ignoramus like me. The price seemed very fair and reasonable. I will definitely use Nathaniel again as and when the need arises.
Nathaniel has been helping us with our computers for many years. This includes setting them up initially and then when things go wrong solving the problem for us. He is clearly very knowledgeable and we have not yet had a problem he has not been able to solve. He is always prompt in answering calls and absolutely reliable in attending call-outs. When we have had to leave a computer with him it has always been ready on the agreed date. Mostly Nathaniel has been able to solve the issue on site in a very short space of time. He is our 'go to' computer man and we can thoroughly recommend him without reservations.
After reading reviews on here I trusted Nathaniel with my laptop which was full and unable to function properly. He replaced my tiny hard drive with a new one and set it up with clean versions of Windows etc (he was not able to clone the old hard drive) I had some syncing issues with trying to get my backed-up files off One Drive but Nathaniel sorted it remotely and it all seems to be running smoothly now! He was friendly and professional, and seems very trustworthy. I was happy with the price as the alternative would have been a new laptop. Thanks Nathaniel
Nathaniel from SCS was admirably professional and efficient.
He ordered and replaced my laptop battery, however I imagine quite a lot of tech types could do that.
What was really great was that, like the best teachers, he was very patient and adept at explaining things and totally clear and un patronising. answering my varied list of IT queries.
He also eased my mind about a couple of concerns re my email set up and photo storage and management stuff. I’ve learnt a lot.
I definitely recommend Nathaniel and will contact him again as soon as this
“ Pre digital “ is faced with more tech challenges.
( Yep. No doubt that’ll not be long….).
We needed help with a new email address. Being complete dinosaurs with technology, Nathaniel was more than happy to help and sorted it out the day we enquired. First class service and we won't hesitate to contact him when (not if!!!) more issues arise
Nathaniel did me an absolutely solid of fixing my laptop twice in an emergency! Once the C drive was too full and it got stuck in a death loop. He fixed it mega quick and for a super reasonable price including updating Windows. Then, I spilt tea on the keyboard. Complete panic. Nathaniel took it from me the same day and it was dried out within a few days with no damage or extra costs! I cannot recommend Sheffield Computer Services enough!
My home desktop computer had several issues that I just couldn't sort out myself despite repeatedly trying, eventually I had to admit defeat. I Googled to find someone near to where I lived who did home visits, I came across Sheffield Computer Services. The response was super quick and after a short chat with Nathaniel he came to my home to sort the problems out. He was very professional, really approachable, and quickly got to work resolving the many issues. I thought that the price was very reasonable for what he had done. I can highly recommend this company, and I will certainly use it again. One very happy customer.
After becoming dissatisfied with the service I was receiving from a company I had been using for computer repairs for years, I decided it was time for a change. I chose Sheffield Computer Services, and I am very glad I did. The previous attempt at repair had left a working computer not recognising any of its internal drives and unbootable, and was told that it was on its last legs. Nathaniel got the computer recognising the drives and booting again and installed a fresh copy of Windows 10 Pro. He also took the time to make sure the latest drivers were installed for all aspects of the computer, especially the graphics drivers, which has enhanced its performance in that respect. Nathaniel was friendly, polite, courteous and respectful at all times, and managed to get a computer that according to the previous company was on its way out working well again. I would not hesitate to recommend Sheffield Computer Services to anyone.
My major problem was completely resolved. The service was also very prompt and the advice given very helpful.
I’m not IT savvy and am very grateful for Sheffield Computer Services to help me out!
Would highly recommend.
A brilliant find!! I needed a computer specialist who was both competent and trustworthy to sort out my computer. This company was recommended and didn't disappoint. Nathaniel was very professional and very reasonably priced. When I contacted him by phone he told me what he would do and gave me a price for the job. On collection he gave me a complete breakdown of everything he had done as well as offering a list of important and useful information to help me. A brilliant service. I would certainly recommend this company and I will definitely use them again.
Sheffield Computer Services specializes in providing a comprehensive range of repair and IT support services for both PC and Mac users. The company caters to individuals and businesses in Sheffield, offering solutions for common computer issues such as screen replacements, virus removal, and hardware upgrades. Their expertise extends to laptop and desktop repairs, addressing problems like heating issues, internet connectivity, and troubleshooting various technical challenges.
In addition to repair services, Sheffield Computer Services also offers IT tuition and website development, making them a versatile option for clients seeking to enhance their technical skills or establish an online presence. Customers benefit from flexible service options, including drop-off repairs and callouts, ensuring convenient access to support tailored to their needs. The company aims to assist anyone experiencing computer issues, reaffirming their commitment to resolving a wide range of technology-related problems.