Polite professional & empathetic
Polite professional & empathetic

Statement Drafting Services specializes in UK liability claims investigation, offering a range of services tailored for solicitors and insurers. The company provides CPR compliant witness statement taking conducted by qualified legal professionals, ensuring accuracy and detail. Additionally, they support the claims process with efficient legal document collection and bilingual statement drafting, catering to clients in both the Claimant and Defendant's preferred languages. Targeting the legal sector, Statement Drafting Services enhances case efficiency and settlement potential through their comprehensive network of experienced document collection agents, who promise a rapid turnaround time. They also offer certified legal translation and interpreting services for any language, supporting clients in need of accurate communication and documentation. With a commitment to competitive fees and quality service, the company aims to meet the diverse needs of the claims industry.
Statement Drafting Services receives overwhelmingly positive feedback from customers, highlighting the professionalism and helpfulness of the staff. Reviewers frequently commend the attentive and friendly service, noting that the team is well-qualified and responsive to client needs.
Many express gratitude for the empathetic and patient approach taken by the staff, particularly during sensitive situations. However, a small number of complaints arise, with one reviewer claiming a lack of communication over several years, suggesting that some may experience issues with responsiveness. Despite this, the majority of feedback reflects satisfaction with the quality of service and the dedication shown to clients. Overall, Statement Drafting Services is viewed positively, with a strong emphasis on excellent customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 441 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.9 | 11 |
| Sep 24 | 4.3 | 8 |
| Oct 24 | 5.0 | 4 |
| Nov 24 | 5.0 | 11 |
| Dec 24 | 4.6 | 9 |
| Jan 25 | 4.3 | 6 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 6 |
| Apr 25 | 4.9 | 16 |
| May 25 | 5.0 | 4 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 441 most recent reviews.
“I would like to express my gratitude and praise to the attendant who contacted me”
“They didn’t call me”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Services.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | +3% | 441 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.9 out of 5 (poor) | +111% | 1,000 |
Bottom line: Statement Drafting Services is #1 of 5 on overall rating in this group.
441 reviews of Statement Drafting Services. Filter by what matters to you.
Polite professional & empathetic
My experience with trustpilot as be a good experience thank you
Very very gos
The agent explained what all the paperwork was and helped me complete the various forms, polite and efficient.
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Everyone I spoke to was very helpful. Ian was very informative.
The lady was lovely well spoken went through everything with me making sure I done everything right she was amazing thankyou
Very helpful and clear on all aspects of the process and a pleasure to work with
Very easy and quick
Professional service - appt 10am - they rang dead on 10am - very polite - listened and were very patient - empathised with my situation - statement was with me within specified time scale and when calling - I’ve spoke to various colleagues and ALL staff have the same professional manner - a fantastic company to deal with
Very helpful and polite, Understanding Patient
Very helpful outstanding customer service
A very efficent,easy to use service, with professional support and advice.
Am glade I chose yous everything you did for me with my photos of my accident I would tell everyone that you are good and I would tell people to go and see you you are very guick what you do and I appreciate what you are doing for me thank you
Helpful polite
First time dealing with anything requiring this service and I must say Rodsarin was brilliant. Made everything clear and easy to understand with perfect communication of the necessary information. Friendly, polite and understanding. A* and wish her the best with her cats.
Very easy to communicate with. Felt very much at ease. Answered all of my questions and have updated me regularly. Brilliant company.
Statement Drafting Services specializes in UK liability claims investigation, offering a range of services tailored for solicitors and insurers. The company provides CPR compliant witness statement taking conducted by qualified legal professionals, ensuring accuracy and detail. Additionally, they support the claims process with efficient legal document collection and bilingual statement drafting, catering to clients in both the Claimant and Defendant's preferred languages. Targeting the legal sector, Statement Drafting Services enhances case efficiency and settlement potential through their comprehensive network of experienced document collection agents, who promise a rapid turnaround time. They also offer certified legal translation and interpreting services for any language, supporting clients in need of accurate communication and documentation. With a commitment to competitive fees and quality service, the company aims to meet the diverse needs of the claims industry.
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