Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.
Stonebridge Associated Colleges has a positive customer experience.
Stonebridge Associated Colleges receives a largely positive reception from its students, with many praising the quality of courses and the helpfulness of tutors. Reviewers highlight that courses are easy to navigate, with assignments that are relevant to their chosen careers, and express gratitude for the constructive feedback received from tutors like Natasha Beukes and Hilary Clark.
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However, there are notable complaints regarding customer service and certificate issuance, with several customers reporting delays and a lack of response from support staff. Issues with course material quality and unrealistic timelines for assignments also surface in some reviews. Despite these criticisms, many students feel that their learning experiences are valuable and supportive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,010
100%
+1.3
● Low
4.4 / 5 overall
=
1,010 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.2▲ 1.3
12-month avg
3.8
All-time
4.4
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
4.3
6
Jan 25
3.7
3
Feb 25
3.2
5
Mar 25
5.0
1
Apr 25
4.0
3
May 25
4.2
5
Jun 25
3.0
2
Jul 25
3.3
4
Aug 25
1.0
1
Sep 25
5.0
1
Oct 25
—
0
Nov 25
4.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 410 positive reviews
Helpful support27%
109 mentions
Fast & efficient26%
106 mentions
Customer service23%
94 mentions
Easy to use11%
47 mentions
“They were really helpful and guided really well”
On “Helpful support” · May 19, 2025
Top complaintsof 83 negative reviews
Customer service49%
41 mentions
Payment issues42%
35 mentions
Response time18%
15 mentions
Cancellation18%
15 mentions
“Already emailed info and customer services email nearly two weeks ago”
On “Customer service” · Nov 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
Overall rating and review count for this company and similar companies
These are very detailed courses that help improve practice and advance in your career. Flexible and great feedback from tutors too. I cannot wait for my certificate of completion now! Highly recommend! Thank you, Stonebridge!
I am really enjoying my course and it allows me to go at my own pace and staff have be understanding and supportive of my needs when completing the course.
If I could rate this company 0 I would. Absolutely appauling service! They are happy to take your money but can't provide the service. Been trying to book my practical training for a year. I am now having to take legal advice against the company as you get the same reply every 5 days from the complaints department that they are investigating the matter and will send an update in 5 days. Over a month later I have no had a single update.
DO NOT WASTE YOUR TIME OR MONEY!!!!
What types of courses and programs does Stonebridge Associated Colleges offer?
Stonebridge Associated Colleges offers a wide range of distance learning courses including business, healthcare, counselling, animal care, and creative arts programs. All courses are designed for flexible study and can be completed at your own pace from home.
Are the qualifications from Stonebridge Associated Colleges recognized?
Yes, Stonebridge Associated Colleges is accredited by various professional bodies and industry organizations. Many courses lead to nationally recognized qualifications and certifications that are valued by employers.
How long does it typically take to complete a course?
Course completion times vary depending on the program and your study pace. Most courses can be completed within 6-18 months, but you have up to 2 years to finish your studies with full tutor support.
What support is available during my studies?
You'll have access to dedicated tutors who provide feedback on assignments and answer questions via email or phone. The college also offers online learning resources, study materials, and technical support throughout your course.
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How much do courses cost and are payment plans available?
Course fees vary by program, typically ranging from £300 to £2,000. Flexible payment plans are available, allowing you to spread the cost over several months with no additional interest charges.
Can I study while working full-time?
Absolutely. All courses are designed for distance learning with flexible study schedules that fit around work and personal commitments. You can study at your own pace during evenings, weekends, or whenever convenient.
What are the entry requirements for courses?
Most courses have no formal entry requirements, making them accessible to learners of all backgrounds. Some specialized programs may require basic qualifications or relevant experience, which will be clearly stated in the course description.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I requested a short term extension for one of the units in my course and the Access to HE Course coordinator promptly reviewed my request and approved the short extension.
I enrolled in the Security Management Advanced Course in December and have had a good time learning so far. The feedback given from Jill Edwards, has been very encouraging and drives you onward to get the assignments done.
Very disappointing service! Long short story, I was doing my hydrotherapy course and still waiting for my final placement since June 2023. Had one booked in which was cancelled a week beforehand with no alternative dates provided, only false promises. The last of communication is unbelievable. Took my money but no service provided! Formally completed and still awaiting for anything, the only thing I get every week is an email stating they will be kn touch on next 5 days. This has been going on since the begging of this year.
Receiving your funding is the main aim of this place
I've been paying a student loan for the last few years for a course I wasn't allowed to complete. I only had 2 weeks of a practical element remaining but due to family commitments and the fact the training was 200 miles from home I couldnt attend at that time. The college basically disregarded my situation and threw me off the course.
When I questioned The Student Loan Company as to why I'm being made to pay for the full course the college wouldn't let me complete I was told to take it up with the college. I then received a call from the college and was torn a strip off and was basically told its your own fault.
Taking your money is the main focus of this establishment and not your education.
Stonebridge has asked for my details to look into this even though this has already been done hence my review. No further reply from them.
As an employer trying to get a member of staff qualified via Learn direct/Stonebridge has been a terrible experience. Work has not been marked on time, delays after delays no support visits, not able to actually talk to anyone to find out why it has taken so long to get the work signed off. Work gets returned for stupid reasons to be resubmitted with no changes and accepted. there is no consistency and I would never use this company again.
The skills I acquired during my time studying at Stnebridge Colleges have become invaluable tools in my carrer The knowledge I gained and the skills I honed have opened doors and equipped me to face new challenges with confidence.
But beyond the academics, what truly made stonebridge Colleges exceptional was the dedicated tutor Jill Edwards who suported and provided me with the guidance and encouragement I needed to truly flourish.
Farin's guidance on my assignments has been key in deepening my understanding of the topics. Her clear and thoughtful feedback helped me grasp complex concepts more effectively. Truly grateful for her invaluable assistance
I worked so hard to complete my level 3 Diploma TA course. They passed all my assessments, said I had completed the course, enabled me to download the certificate and now 6 months later are telling me I have not completed my course! They say I need to find work already uploaded (this is over 100 questions to find relevant work). They have added extra work to be completed that was not mentioned in my course at the time of doing it. They are saying the certificate sent is not the official one.
Enjoyed the relevance of the security management advanced course, the questions were relevant to the job, Jill Edwards was always quick at responding to queries and marking each assignment.
Complete waste of money and time, completed my 1st assignment to then find out I was unable to submit it spent 5 days trying to get support to have the issue solved with no luck, numerous telephone calls messages after messages no help, tutor is just ignorant does bother to even reply!! It's a lot of money just to be ignored, go else where people because Stonebridge are a waste of time try Learning curve instead.
Really enjoyed my course, Drug, solvent & Alcohol Abuse Counselling Level 4, which I have just completed successfully.
I have been very pleased with the support and feedback that I have received from the college and especially my tutor, Hilary Clark.
My assignments were all marked in a timely fashion and the level of feedback was supportive and encouraging.
I would recommend Stonebridge College.
I am happy with my enrollment to study with learndirect as an adult.I am learning many new topics and also making research to support my work.
Indeed, it's a great so far.
Find it hard to contact tutors direct. Emails seem going to go to multiple people, being spoken to like a 5 year old when that happens. It is taking too long for tutors to get back with feedback and the same with work being moderated. Due to this it doesnt feel like I can study at my pace which was the whole point of the course.
Having completed a course in 2020 and paid in full via installments the beginning of 2021, today November 2023 I am still awaiting my certificate. Numerous communication emails sent the usual response but still no certificate I would avoid at all costs, just trying to find if they are regulated so I can perhaps report and claim a refund
How do I contact Stonebridge Associated Colleges for more information?
You can contact the college by phone during business hours Monday to Friday, or submit an inquiry through their website. Their student services team is available to answer questions about courses, enrollment, and study options.
Is there a refund policy if I need to withdraw from a course?
Yes, there is a cooling-off period during which you can cancel your enrollment for a full refund. After this period, refund policies vary depending on how much of the course you've completed and your individual circumstances.
About Stonebridge Associated Colleges
Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.