Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.
Stonebridge Associated Colleges has a positive customer experience.
Stonebridge Associated Colleges receives a largely positive reception from its students, with many praising the quality of courses and the helpfulness of tutors. Reviewers highlight that courses are easy to navigate, with assignments that are relevant to their chosen careers, and express gratitude for the constructive feedback received from tutors like Natasha Beukes and Hilary Clark.
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However, there are notable complaints regarding customer service and certificate issuance, with several customers reporting delays and a lack of response from support staff. Issues with course material quality and unrealistic timelines for assignments also surface in some reviews. Despite these criticisms, many students feel that their learning experiences are valuable and supportive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,010
100%
+1.3
● Low
4.4 / 5 overall
=
1,010 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.2▲ 1.3
12-month avg
3.8
All-time
4.4
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
4.3
6
Jan 25
3.7
3
Feb 25
3.2
5
Mar 25
5.0
1
Apr 25
4.0
3
May 25
4.2
5
Jun 25
3.0
2
Jul 25
3.3
4
Aug 25
1.0
1
Sep 25
5.0
1
Oct 25
—
0
Nov 25
4.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 410 positive reviews
Helpful support27%
109 mentions
Fast & efficient26%
106 mentions
Customer service23%
94 mentions
Easy to use11%
47 mentions
“They were really helpful and guided really well”
On “Helpful support” · May 19, 2025
Top complaintsof 83 negative reviews
Customer service49%
41 mentions
Payment issues42%
35 mentions
Response time18%
15 mentions
Cancellation18%
15 mentions
“Already emailed info and customer services email nearly two weeks ago”
On “Customer service” · Nov 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
Overall rating and review count for this company and similar companies
I am now halfway through completing my HLTA course and I am very grateful to have Emma as my tutor!! She is super professional and always makes sure I pass my assignments well!! She makes the extra mile to make sure I am well supported by her. What a pleasure!!
Many thanks:)!
Federica
Great, meet one of the school representative Mr. Charlie.
everything about the program and the college was well explained by Charlie. Stonebridge will be a better place for me to learn.
I am so happy! The video presentation I did got a distinction and even though it was very tasking because of my work schedule, I was able to do it. Thank you Farin Dhanani!!!. This is not the first time I've had you as as an instructor and you are very understanding. Thank you for allowing me to resubmit and giving me a second chance. God bless.
What types of courses and programs does Stonebridge Associated Colleges offer?
Stonebridge Associated Colleges offers a wide range of distance learning courses including business, healthcare, counselling, animal care, and creative arts programs. All courses are designed for flexible study and can be completed at your own pace from home.
Are the qualifications from Stonebridge Associated Colleges recognized?
Yes, Stonebridge Associated Colleges is accredited by various professional bodies and industry organizations. Many courses lead to nationally recognized qualifications and certifications that are valued by employers.
How long does it typically take to complete a course?
Course completion times vary depending on the program and your study pace. Most courses can be completed within 6-18 months, but you have up to 2 years to finish your studies with full tutor support.
What support is available during my studies?
You'll have access to dedicated tutors who provide feedback on assignments and answer questions via email or phone. The college also offers online learning resources, study materials, and technical support throughout your course.
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How much do courses cost and are payment plans available?
Course fees vary by program, typically ranging from £300 to £2,000. Flexible payment plans are available, allowing you to spread the cost over several months with no additional interest charges.
Can I study while working full-time?
Absolutely. All courses are designed for distance learning with flexible study schedules that fit around work and personal commitments. You can study at your own pace during evenings, weekends, or whenever convenient.
What are the entry requirements for courses?
Most courses have no formal entry requirements, making them accessible to learners of all backgrounds. Some specialized programs may require basic qualifications or relevant experience, which will be clearly stated in the course description.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Allows you to go through a loan company but if there are any issues and you need to pay direct to them, they do not acknowledge ANY payments made by loan company.
I made 4 payments to the loan company before being locked out my account for a month (thanks for that stonebridge) and they then told me I was late on payments and has been threatening me with debt collectors for MORE than I owe!
I have provided proof of payment 3 times now and they keep telling me to wait 30 days for them to investigate only for them to threaten me again…
DO NOT TRUST THESE PEOPLE!!!
P.S STONEBRIDGE REVIEW RESPONDER TELL YOUR HIGHER UPS THAT THE TERMS AND CONDITIONS ARE BS AND WE WHO HAVE READ THEM KNOW YOU ARE INTERPRETING THE CRAP OUT OF THEM AND DO NOT INTEND TO HELP ANYONE.
Simple, straight forward and helpful staff. The fact you can graduate and start working whilst still paying off your course is a real bonus. Very well thought through on the students side of things. Well done Stonebridge!!!
My tutor Charlotte is very detailed in her explanations about my assignement and as she had very supportive and positive comments, after I read my evaluation I felt very confident and encouraged for my future work. Thank you, Charlotte.
Terrible. Customer service is an absolute sham, they don't answer the phone. Live chat staff are rude and have a terrible attitude. Had to wait 2 weeks for a support phone call and it got cancelled the day before. The only good thing was my tutor Hillary Clark she was very timely marking assessments and gave good encouragement. I previously did a course with Learndirect and they are much better apart from the fact you can never get through on the phone. When I studied with them, I got my grade the next day however Stonebridge who are linked to them and use the same learning platform said it could take weeks and the certificate could take months. E-mailed a letter of complaint and they only answered one query and didn't acknowledge my complaint about their customer service.
I have passed the unit 7 Digestive system presentation based on the tutor's feed back for the draft as first. I then amended according to the tutor's advice given to me.
Remember that the tutor's feedback is very important to complete the assignment correctly. Take a break to release the pressure and refresh the memory.
Good luck to every student.
Brilliant course really enjoyed it. The tutor Jill Edwards even though I didnt really need to ask her things , I knew she was there and also she would give me tips to improve
I am grateful for the constructive and helpful comments from my tutor on how to improve my answers. Her clear analysis of the strength and weaknesses of my answers coupled with encouraging words gave me clear a direction for improving my work in the next assignment. The amazing turnaround time of the marking also meant that I was able to incorporate her comments into my next piece of work in a timely way. Thank you!
All I have to say is thank you for this opportunity and this wonderful experience so far thank you to Jill Edwards for your good job so far your experience is great thank you once again if I can give a million star I will 👍👍🌼🌝🌈✨✨
Avoid Learndirect and Stonebridge like the plague, absolutely abhorrent companies that will take your money, give inadequate study materials, incorrect misleading information and above all will offer you absolutely shocking customer service. A company that is very ambiguous about its terms and conditions and when you pull them up on it they have no answer and repeat themselves over and over to get their point across, no wonder every employee I’ve spoken to sounds miserable, I would to working for this immoral, disgusting.
Really pleased with my Drug, Solvent & Alcohol Abuse Counselling Level 4 course! I’ve been able to study at my own pace, fitting it in around my regular work commitments!
The tutor talks and provided info were really helpful- but encouraged you to go on and do more reading around the topics. The assignments were easy to manage- and marking and feedback was done super efficiently by my Tutor, Hilary Clark!
So glad I chose this course!
Thank you!
How do I contact Stonebridge Associated Colleges for more information?
You can contact the college by phone during business hours Monday to Friday, or submit an inquiry through their website. Their student services team is available to answer questions about courses, enrollment, and study options.
Is there a refund policy if I need to withdraw from a course?
Yes, there is a cooling-off period during which you can cancel your enrollment for a full refund. After this period, refund policies vary depending on how much of the course you've completed and your individual circumstances.
About Stonebridge Associated Colleges
Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.