All communication is speedy and throrough
helpful staff with speedy responses

Storm Internet is a UK-based cloud hosting provider specializing in scalable, secure, and reliable hosting solutions for businesses of all sizes. The company offers a range of services including SaaS hosting, tailored cloud infrastructure, backup solutions, and disaster recovery. By focusing on flexibility and customer support, Storm Internet aims to address the unique hosting challenges faced by its clients, enabling them to achieve their operational goals seamlessly. The company serves a diverse clientele seeking dependable hosting solutions for mission-critical software applications. With a commitment to customer service, Storm Internet provides expert advice and responsive support, ensuring that clients can effectively manage their hosting environments. Through its comprehensive offerings, Storm Internet positions itself as a trusted partner in the cloud hosting landscape, dedicated to alleviating the complexities of digital infrastructure for its customers.
Storm Internet receives overwhelmingly positive feedback, with many reviewers praising the company's exceptional support and speedy service. Customers frequently highlight the helpfulness and expertise of the staff, noting that issues are resolved quickly, often within minutes.
Long-term users express loyalty, stating that they have consistently received reliable and affordable hosting services for many years. However, a few critical voices mention concerns regarding server issues and a perceived lack of care for current customers, particularly in relation to shared server problems. Despite these isolated complaints, the overall sentiment remains highly favorable, with the majority of consumers expressing satisfaction with the service provided. Overall, Storm Internet is regarded as a top choice for web hosting, thanks to its great support and efficient service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 125 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | 3.7 | 3 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 3 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 125 most recent reviews.
“I have been a customer of Storm for over 15 years”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Service Providers.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 125 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Storm Internet is #1 of 5 on overall rating in this group.
125 reviews of Storm Internet. Filter by what matters to you.
Over a year ago
helpful staff with speedy responses
Over a year ago
I have been a customer of Storm for over 15 years. I had an issue with an SSL certificate today and it was sorted out in 15 minutes with a Live Chat. Always excellent service.
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helpful staff with speedy responses
Prompt and helpful.
Speed of response
I have been a customer of Storm for over 15 years. I had an issue with an SSL certificate today and it was sorted out in 15 minutes with a Live Chat. Always excellent service.
The Help desk went above and beyond to sort out a problem so my client could get back online with the minimum of disruption
Expertise, helpfulness, speed of response.
I'll start by saying I have used Storm Internet for 15 + years and would not use or move to any other host. Throughout those years I have had to call on their services on rare occasions. Nothing has ever been too much trouble for their staff when help is required. I cannot rate them highly enough. Thank you.....
I've been with Storm Internet a number of years now & have enjoyed an affordable, reliable service hosting my website. On the two occasions I have needed tech support my queries were responded to within an hour and resolved quickly.
Many thanks to Patrick for getting our server back up again when it failed to reboot. Can't fault the service.
Professional and swift to respond. Very happy as always
Great support from Sam F today, highlighting a server issue that needed sorting, then providing a speedy resolution. Thanks for the great service Sam.
Helpful staff; fulfilled request promptly Sad to be leaving Storm Internet, but retirement necessitates closure of The Willesden Bookshop.We have always had great service from your support staff; always patient with our lack of tech know-how.
The prompt and attentive response
They were able to fix the issue that I had with my website very rapidly.
Have been on a server with storm for years and never any issues. Now suddenly issues with our booking system, to be told it's because we're on a shared server (which they no longer offer to new customers) alongside many other websites/ systems and the capacity isn't high enough for us all. Only option given is upgrade to a private server with them at around £250+ a month! Current customers have been screwed over by this, why put us all on a server that's clearly not large enough anymore (but once was), just to push us to spend more for a functioning site? Safe to say we've switched servers to a different provider that's cost us much less and is super speedy as we were reluctant to pay STORM any more money after the little customer care we received.
Very quick response
Storm Internet is a UK-based cloud hosting provider specializing in scalable, secure, and reliable hosting solutions for businesses of all sizes. The company offers a range of services including SaaS hosting, tailored cloud infrastructure, backup solutions, and disaster recovery. By focusing on flexibility and customer support, Storm Internet aims to address the unique hosting challenges faced by its clients, enabling them to achieve their operational goals seamlessly. The company serves a diverse clientele seeking dependable hosting solutions for mission-critical software applications. With a commitment to customer service, Storm Internet provides expert advice and responsive support, ensuring that clients can effectively manage their hosting environments. Through its comprehensive offerings, Storm Internet positions itself as a trusted partner in the cloud hosting landscape, dedicated to alleviating the complexities of digital infrastructure for its customers.
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