Terraboost Media is a leading provider of in-store marketing solutions that effectively engage consumers in their daily shopping experiences. The company specializes in wellness billboards, including both static and digital kiosks, strategically placed in high-traffic areas of major retail locations across the United States. These kiosks not only promote brand awareness but also offer free sanitizing wipes, contributing to consumer health and safety.
Targeting a diverse clientele, Terraboost Media partners with nationally recognized retailers, including supermarkets, pharmacies, health clubs, and shopping malls. By positioning their advertising solutions at critical decision-making points within stores, the company helps businesses increase visibility and drive consumer engagement. With a mission to reach millions of consumers daily, Terraboost Media is committed to delivering impactful marketing experiences that resonate with shoppers as they navigate their everyday lives.
Terraboost Media has a positive customer experience.
Terraboost Media receives mixed feedback from its customers, with a notable portion praising its customer service and ease of collaboration. Many reviewers highlight the friendly and responsive staff, with specific mentions of quick communication and efficient ad creation processes.
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Positive experiences often emphasize the quality of service and product placement, with some customers expressing satisfaction with the outcomes of their advertising campaigns. However, a significant number of complaints arise regarding misleading sales practices and poor communication, with some individuals feeling scammed after experiencing delays in kiosk setups and unexpected fees. Issues with accountability and billing discrepancies also surface, leading to frustration among several clients.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.6
216
100%
+0.9
● Low
3.6 / 5 overall
=
216 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.1▲ 0.9
12-month avg
3.2
All-time
3.6
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.0
3
Oct 24
3.0
2
Nov 24
1.0
8
Dec 24
1.0
4
Jan 25
1.3
7
Feb 25
1.0
6
Mar 25
2.4
21
Apr 25
3.3
7
May 25
4.4
13
Jun 25
4.0
27
Jul 25
4.4
24
Aug 25
3.9
15
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 216 most recent reviews.
Top praiseof 139 positive reviews
Customer service38%
53 mentions
Easy to use22%
30 mentions
Helpful support22%
30 mentions
Fast & efficient21%
29 mentions
“TOGETHER WE DESIGNED THE PERFECT KIOSK AND I AM OPTIMISTIC THAT WITH THE HELP OF TERRABOOST MY CUSTOMER NUMBERS WILL...”
On “Customer service” · Aug 13, 2025
Top complaintsof 72 negative reviews
Charges33%
24 mentions
Customer service26%
19 mentions
Scam25%
18 mentions
Payment issues24%
17 mentions
“First off, this advertising did nothing for my company”
On “Charges” · Jun 11, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
Overall rating and review count for this company and similar companies
I had some questions about pricing and the sourcing of the alcohol in the products and Turner was able to provide me with the direct links to their SDS Sheets as well as break down the different costs for me. Great customer service esp during these difficult times!
The customer service with Terraboost has been great. They are very helpful and the product is top quality. The order arrived faster than expected and was just what I needed. It's been hard to find disinfecting wipes and these have been greatly appreciated. The alcohol-free wipes are wonderful - no weird smell and feel great on your hands. We are using them to wipe equipment in a gym and they work well.
The live chat is extremely courteous and helpful! The delivery process is very well organized and I was alerted throughout delivery of when and where my order was. Great customer service!
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It is very easy dealing with terraboost. Turner from customer service answered all of my questions and was very professional and courteous. He explained the products very thoroughly. The prices are very good based on the quantity. I would definitely order from Terraboost again.The website is very easy to navigate also.
Sunil S.
We are a national Personal Protection Equipment (PPE) that relies heavily on competitive pricing, prompt customer service, and fast delivery. Although in these times of COVID-19 things are always changing, my order was successfully completed and I am reordering for my customers. Thanks Terraboost keep up the good work in these difficult times🙏🏾
Turner rollings very polite and very helpful! I love the chat I feel
I can get my point across a
Lot easier! Love your site also very satisfied thank you! Will recommend your site to all
My friends! Thanks again!
We ordered these for our church. The dispensers were shown in stock when ordered. The sanitizer can first and was marked box 3 of 3, but I there were no boxes 1 and 2. It turned out that dispensers were backordered for 6 weeks. The only way to know this was contacting customer service. The representatives who assisted us were helpful and provided accurate information.
Great service when I contacted them through the chat. I was charged and not alerted that there was a delay in the delivery due to back order but when I contacted them, I was offered a solution and it resolved the issue.
We ordered Tazza hand wipes from TerraBoost and they were shipped promptly. The product works well and we are looking to reorder soon. Turner Rollins was our Customer Support person and he guided us through the process, confirming availability and delivery schedule.
I placed an order in the beginning of May for two free-standing touchless hand sanitizer dispensers and cartridge refills. The refills came in about 5 weeks (acceptable given the timing with Covid outbreak).
But the units came in pieces at a time. I had to email each time an incomplete shipment was received asking for the rest of the order. First the shell, then the motor, now I’m waiting on the poles and bases. It’s been 3 months.
It’s not a production issue - the manufacturing date is on the box. These shells were made 8/12/2015.
Excellent customer service. They are very happy to help and are very quick to get in contact with. It was a great pleasure to do business with this company.
Terra boost has offered absolutely amazing customer support and the products have been amazing. Specially with the Turner.R,
he helped a lot. I was always very satisfied.Thank you Terra boost.
Terra boost has offered absolutely amazing customer support and the products have been amazing. Whether I was ordering bulk or just a few items, I was always satisfied.
Terraboost Media is a leading provider of in-store marketing solutions that effectively engage consumers in their daily shopping experiences. The company specializes in wellness billboards, including both static and digital kiosks, strategically placed in high-traffic areas of major retail locations across the United States. These kiosks not only promote brand awareness but also offer free sanitizing wipes, contributing to consumer health and safety.
Targeting a diverse clientele, Terraboost Media partners with nationally recognized retailers, including supermarkets, pharmacies, health clubs, and shopping malls. By positioning their advertising solutions at critical decision-making points within stores, the company helps businesses increase visibility and drive consumer engagement. With a mission to reach millions of consumers daily, Terraboost Media is committed to delivering impactful marketing experiences that resonate with shoppers as they navigate their everyday lives.