Brandon has been very pleasant and…
Brandon has been very pleasant and helpful.

Terraboost Media is a leading provider of in-store marketing solutions that effectively engage consumers in their daily shopping experiences. The company specializes in wellness billboards, including both static and digital kiosks, strategically placed in high-traffic areas of major retail locations across the United States. These kiosks not only promote brand awareness but also offer free sanitizing wipes, contributing to consumer health and safety. Targeting a diverse clientele, Terraboost Media partners with nationally recognized retailers, including supermarkets, pharmacies, health clubs, and shopping malls. By positioning their advertising solutions at critical decision-making points within stores, the company helps businesses increase visibility and drive consumer engagement. With a mission to reach millions of consumers daily, Terraboost Media is committed to delivering impactful marketing experiences that resonate with shoppers as they navigate their everyday lives.
Terraboost Media receives mixed feedback from its customers, with a notable portion praising its customer service and ease of collaboration. Many reviewers highlight the friendly and responsive staff, with specific mentions of quick communication and efficient ad creation processes.
Positive experiences often emphasize the quality of service and product placement, with some customers expressing satisfaction with the outcomes of their advertising campaigns. However, a significant number of complaints arise regarding misleading sales practices and poor communication, with some individuals feeling scammed after experiencing delays in kiosk setups and unexpected fees. Issues with accountability and billing discrepancies also surface, leading to frustration among several clients.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 216 | 100% | +0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 3 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 1.0 | 8 |
| Dec 24 | 1.0 | 4 |
| Jan 25 | 1.3 | 7 |
| Feb 25 | 1.0 | 6 |
| Mar 25 | 2.4 | 21 |
| Apr 25 | 3.3 | 7 |
| May 25 | 4.4 | 13 |
| Jun 25 | 4.0 | 27 |
| Jul 25 | 4.4 | 24 |
| Aug 25 | 3.9 | 15 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 216 most recent reviews.
“TOGETHER WE DESIGNED THE PERFECT KIOSK AND I AM OPTIMISTIC THAT WITH THE HELP OF TERRABOOST MY CUSTOMER NUMBERS WILL...”
“First off, this advertising did nothing for my company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 2.2 out of 5 (poor) | 3.9 out of 5 (good) | +213% | 216 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 299 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 161 |
Bottom line: Terraboost Media is #4 of 5 on overall rating in this group. On value, Newswire.com scores higher (4.1 vs 2.2).
216 reviews of Terraboost Media. Filter by what matters to you.
Brandon has been very pleasant and helpful.
My experience with Terraboost was a poor one and not worth the investment. At the end of my contract with Terraboost, I was charged again when I did not want to renew. I wanted a refund for this month because it was a poor investment on my part, but I was not given a refund. They had no interest in correcting the issue. I do not recommend for anyone looking to grow their business to use Terraboost.
Terrible you have never returned phone calls. I’ve wasted so much time. You have no business being in marketing awful customer service.
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Polarized pattern: few middle ratings. 64% of recent reviews are 4–5★ and 33% are 1–2★.
Very easy to work with. Very helpful in choosing a location that meets our needs, as well as recommending the appropriate vehicle for our campaign. Team members are very quick to respond to any emails, questions or concerns.
I like the fact I can choose new locations or remove them when my contract is up. I also like the fact I can change the artwork once throughout the contract period. However, this year, I have had my kiosks disapear from 2 locations and it took quite some time to fix the problem the first time. There was a lack of communication between Terraboost with myself getting this resolved. It did get resolved and an extension was added to my contract, but I was not happy the length of time and the lack of communication getting this problem resolved.
Terraboost took our complaints and issues very seriously. They implemented internal changes as a result of our issues to avoid them occurring again in the future. We appreciate the recognition of the challenges we endured. They called us immediately upon hearing of our issues and processed refunds for us. We appreciate the steps they have taken to alleviate our issues and avoid them happening for customers in the future.
they are the worse had a 500 bucks set up for payment they went in and stole 1400 from my account not northernized there no way to talk TO ANY ONE ON STAFF THEY ARE ALL NICE SETING YOU UP THEN GHOST WHEN THEY TAKE MONEY FROM YOU BIN IN BUSSINESS 20 YEARS THE WORSE BY FAR
Terraboost Media delivered exactly what my restaurant needed! Their marketing expertise helped us reach a whole new audience and keep our regulars engaged. From creative social media strategies to targeted campaigns with the kiosk at a local supermarket, they nailed it. The team is professional, responsive, and truly understands the hospitality industry. Highly recommend if you’re looking to take your business to the next level!
I have been working with Matt and Terraboost for several years. Doing a great job!
These people flat out stole my money. The rep reached out to me and asked me if I wanted to renew. I told her no and to please not renew my contract (which I have proof). What does the company do? They billed me several months down the road saying they "had a system glitch" took money out of my account. I had already cancelled the service. This company is super shady. Everything the other reviews have said is absolutely true. DO NOT DO BUSINESS WITH THESE PEOPLE. They are thieves!!
My advertisement was replaced with a direct competitor after I renewed my contract for 2 years. My account manager ignored my calls and emails. The customer service reps were very nice and said they'd work on correcting the issue within a certain time frame but the issue has yet to be resolved.
The customer service with our rep was great. He was very helpful inn informing us the best benefits for us.
I was disappointed that after investing in a four month campaign, there wasn't a single inquiry or client gained as a result. It felt like a wasted investment for my company.
My experience has been horrible. The location of the kiosk was not where it was supposed to be they said they would move in multiple times and they never did and the sani wipes were never filled. HORRIBLE I wasted SOO MUCH MONEY!
It took complaining to the BBB to finally get my sign up in stores and get any kind of communication back from Teraboost.
I’ve tried getting in contact with you multiple times I even left a reply on the website and I still haven’t gotten it in touch. Also, my work is still not put up yet at the HEB location I requested for.
The art department was great! They took my idea and created an excellent Kiosk. I highly recommend them if you are considering this.
Advertising with Terraboost at my local kroger in Atlanta has been a incredible experience! Seeing my ad prominently displayed at the front door of the supermarket was exciting, and the visibility has been amazing - many of my friends and family have noticed it reached out to tell me how great it looks. The team at Terraboost has been fantastic to work with - professional, responsive, and committed to making sure my campaign was success. I highly recommend them to anyone looking for high-impact, local advertising that really gets noticed!
Over it! They were to change out my ad as originally discussed and agreed upon at signing once I had dates for my event. Just 1 part of the sign the change out - I was told it could be done quickly. It has been a MONTH. Still nothing! I paid $1680 for a headache from incompetence. You are better off hiring someone with a sign to stand on the corner than to deal with these people
Terraboost Media is a leading provider of in-store marketing solutions that effectively engage consumers in their daily shopping experiences. The company specializes in wellness billboards, including both static and digital kiosks, strategically placed in high-traffic areas of major retail locations across the United States. These kiosks not only promote brand awareness but also offer free sanitizing wipes, contributing to consumer health and safety. Targeting a diverse clientele, Terraboost Media partners with nationally recognized retailers, including supermarkets, pharmacies, health clubs, and shopping malls. By positioning their advertising solutions at critical decision-making points within stores, the company helps businesses increase visibility and drive consumer engagement. With a mission to reach millions of consumers daily, Terraboost Media is committed to delivering impactful marketing experiences that resonate with shoppers as they navigate their everyday lives.
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