Tesco Insurance is a provider of a range of insurance products designed to meet the needs of individuals and families. The company offers various types of coverage, including home, pet, travel, life, and car insurance. Tesco Insurance aims to deliver straightforward insurance solutions, allowing customers to easily obtain quotes and manage their policies online through their user-friendly platform. Targeting a diverse customer base, Tesco Insurance caters to those seeking reliable coverage that protects what matters most to them. With features such as exclusive discounts for Clubcard members and a commitment to customer support, Tesco Insurance strives to provide accessible insurance solutions. The company is focused on ensuring that customers can efficiently handle their insurance needs, whether they are managing existing policies or exploring new options.
Tesco Insurance receives a largely positive reception from customers, with many praising the helpfulness and efficiency of the staff. Reviewers frequently highlight the excellent customer service, noting that agents are friendly and provide good advice tailored to individual needs.
The claims process is also described as swift and satisfactory, contributing to a strong overall experience for many. However, some customers express frustration regarding high renewal quotes, which they find significantly more expensive compared to competitors. Additionally, there are complaints about the timing of renewal reminders, which can hinder the opportunity to secure better rates. Despite these concerns, the majority of feedback reflects a positive sentiment towards Tesco Insurance, particularly regarding service quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very helpful friends and curties”
“Expensive, and when you get your reminder it's nearly double AND you don't get your reminder until 21 days before whe...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.6 out of 5 (good) | — | 60 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 60 |
Bottom line: Tesco Insurance is #5 of 5 on overall rating in this group. On value, Travel Insurance Saver scores higher (4.9 vs 3.6).
60 reviews of Tesco Insurance. Filter by what matters to you.
Over a year ago
Very helpful friends and curties
Over a year ago
Phone call was good still can't understand why quote on go compare was cheaper and why they want a payment this month as insurance ends on the 17th September
Over a year ago
It was a 5 star when I made my claim the first one ever although been with them for years they were very good but now my renewal is due they no longer want to insure me it was no fault of mine the pip... See more
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Expensive, and when you get your reminder it's nearly double AND you don't get your reminder until 21 days before when they know the best time to buy is 26 days before. I looked 26 days before on MSE and got insurance for less than half the reminder. They are playing a game with people and I am out of it. Give them a miss for more than 1 reason.
Very helpful friends and curties
Phone call was good still can't understand why quote on go compare was cheaper and why they want a payment this month as insurance ends on the 17th September
It was a 5 star when I made my claim the first one ever although been with them for years they were very good but now my renewal is due they no longer want to insure me it was no fault of mine the pipes in the garden had a leak and although I knew the premium would go up I was going to be loyal and stay with them
First class service
Mathew was so helpful and easy to talk to he understood my needs and also gave me some good advice if I come across the same issue again
pleasant helpful agent
The Tesco renewal quote was 30% higher than a Gold standard AA policy, including legal cover and replacement vehicle. I read on the internet that car insurance had gone down on average by £60 over the last twelve months, my Tesco quote went UP!
quick and efficient
Excellent customer service, supportive advisors and swift claim resolution.
It's not just this company it's when I'm trying to write my medical conditions on other sites it's the same tablets that most people over 60s tech but I cannot put them on because I don't understand the technology if a spoke to somebody it would take 2 minutes now I'm stressed
Good result - when I got through to the correct person, with the correct information and a satisfactory range of options.
Good, proficient and efficient service from agents Price of insurance is grossly too high
Always helpful and friendly.
Generally the renewal process went smoothly automation could be improved to take you straight to the renewal department. Communication line has been poor breaking up during the process, plus it took three attempts to enter payment details
Had a few questions about renewing my house insurance as we will be moving home about 4/6 weeks after renewal! Good response from the agent, efficient, and to the point! Thank you!
quick and certain with a good follow to check on the covers
I recently had a really positive experience with Tesco Insurance, and I’d genuinely recommend them to anyone looking for reliable cover and great customer service. From the moment I got in touch, everything felt straightforward and reassuring. The team was friendly, professional, and quick to respond—no endless waiting or confusing jargon. What really stood out was how easy they made the whole process. Whether it was setting up the policy or handling a query, they were clear, efficient, and genuinely helpful. It felt like they cared—not just about ticking boxes, but about making sure I was properly looked after. In a world where insurance can feel like a headache, Tesco made it refreshingly simple and stress-free. That kind of peace of mind is worth sharing, which is why I’d happily recommend them to my family and friends.
The easiness of making a claim , the very efficient way it was handled.
Knowledge staff and keen price
Tesco Insurance is a provider of a range of insurance products designed to meet the needs of individuals and families. The company offers various types of coverage, including home, pet, travel, life, and car insurance. Tesco Insurance aims to deliver straightforward insurance solutions, allowing customers to easily obtain quotes and manage their policies online through their user-friendly platform. Targeting a diverse customer base, Tesco Insurance caters to those seeking reliable coverage that protects what matters most to them. With features such as exclusive discounts for Clubcard members and a commitment to customer support, Tesco Insurance strives to provide accessible insurance solutions. The company is focused on ensuring that customers can efficiently handle their insurance needs, whether they are managing existing policies or exploring new options.
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