trés bien
trés bien, tout est correct

Transavia is a low-cost airline operating in the travel and tourism sector, primarily based in the Netherlands. The company specializes in providing affordable flights to various destinations across Europe and beyond. With a focus on budget-conscious travelers, Transavia aims to offer a reliable and efficient service, catering to both leisure and business customers seeking cost-effective travel options. The airline's services include scheduled passenger flights, as well as charter services for travel agencies and tour operators. Transavia's user-friendly online platform allows customers to easily book flights, manage reservations, and access travel information. By emphasizing convenience and affordability, the company targets a diverse customer base, including families, solo travelers, and groups looking for economical travel solutions.
Transavia receives a mixed response from its customers, with many praising the ease of use of its website and the clarity of the booking process. Reviewers frequently highlight the site's navigation as "facile" and "clair," making it simple to select flights and manage bookings.
However, there are significant complaints regarding customer service, particularly concerning staff attitude at airports, with some customers feeling disrespected. Additionally, issues with baggage fees and problems with reservation confirmations are common, leading to frustration among travelers. While some express satisfaction with the overall travel experience, others report serious issues, such as flight cancellations without proper communication. Overall, the sentiment is mixed, reflecting both positive experiences and notable frustrations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Facilité et clarté du site”
“j’ai payé un bagage supplémentaire après ma resa”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 3.5 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | — | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Transavia is #5 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 3.2).
60 reviews of Transavia. Filter by what matters to you.
Gewoon goede prijs kwaliteit verhouding. Ook klantenservice reageert, bij mij, snel op verzoeken, ik weet dat er veel kritiek is maar vliegen is een complexe operationele sector met matige winstmarge, dus bij ongefundeerde kritiek EMERATES boeken, dan zie je het prijsverschil.
En tout point de vue.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 32% are 1–2★.
Lorsque cela est possible, Nous privilégions Transavia pour la qualité du service et son service après vente.
Un bagage à main de 5.8kg facturé 60€ pour un vol aller vers Marrakech soit plus de 10€/kg cela s'appelle du vol (sans jeux de mots) 1ere expérience et dernière fois
Correu tudo bem
Lors de l'enregistrement en ligne, j'ai coché la case 1 valise cabine pour moi et 1 pour mon mari. Or à Orly Transavia a refusé ces 2 valises cabine pourtant aux dimensions règlementaires et on m'a fait payé 80,00€ pour les mettre en soute. Après avoir fait une réclamation à Transavia la réponse a été: "Aucun remboursement ni geste commercial ne peut être accordé concernant les frais de bagages facturés à l’aéroport." !!!
reis naar Dubai met tui.nl, vlucht met transavia, in mijn ogen geen maatschapij om zulke vluchten te doen vanuit Amsterdam, vliegtuigen veroudert, voor alles moeten bijbetalen, zelfs geen drankje aan boord of eten , wel te verkrijgen mits betaling, terugvlucht met tussenlanding in Athene, juist om te tanken???? niks op voorhand gecommuniceerd, gevolg, 4 uur later terug thuis.voor een terugvlucht van in totaal 10 uren met heel weinig beenruimte en niks van info zijn geld niet waard, jammer.sorry transavia, never again.........
Je viens de prendre des billets d'avion et je suis une très bonne cliente mais je trouve cela dommage de ne pas recevoir des bon de réductions pour fidélités
Simple à utiliser.....mais parfois....çà bloque.... Très difficile pour enregistrer 2 valises par personne en soute....avec prix supérieur à air France.
Rapidité pour avoir les horaires Simplicité du site
Simple et efficace
Système de réservation clair et facile à utiliser.
Top compagnie prix toujours abordable même en dernière minute
Nous n'avons pas obtenu nos cartes d'embarquement pour aller à l'aéroport de Tel Aviv. Cela a entraîné un grand stress. Dès lors, une information explicative est nécessaire svp. L'espace entre les rangées est vraiment trop faible. Sinon RAS
Transavia is a low-cost airline operating in the travel and tourism sector, primarily based in the Netherlands. The company specializes in providing affordable flights to various destinations across Europe and beyond. With a focus on budget-conscious travelers, Transavia aims to offer a reliable and efficient service, catering to both leisure and business customers seeking cost-effective travel options. The airline's services include scheduled passenger flights, as well as charter services for travel agencies and tour operators. Transavia's user-friendly online platform allows customers to easily book flights, manage reservations, and access travel information. By emphasizing convenience and affordability, the company targets a diverse customer base, including families, solo travelers, and groups looking for economical travel solutions.
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