Travel FX is a financial services provider specializing in foreign exchange and travel money solutions for consumers and businesses. The company offers a range of services, including competitive currency exchange rates, online ordering of travel money, and secure delivery options. Customers can access a user-friendly platform to compare rates and find the best options for their travel needs.
Targeting both individual travelers and businesses, Travel FX aims to simplify the process of obtaining foreign currency, ensuring that clients receive value for their money. By focusing on transparency and efficiency, the company caters to customers who prioritize convenience and reliability in their travel financial transactions. With a commitment to customer satisfaction, Travel FX strives to enhance the travel experience for its users.
Travel FX receives overwhelmingly positive feedback from customers, who frequently highlight the excellent exchange rates and the ease of the ordering process. Many reviewers appreciate the reliable and speedy delivery, noting that their currency arrives on time and securely.
Read full summaryShow less
The company's competitive rates are often cited as the primary reason for repeat business, with users expressing satisfaction with the overall service quality. However, a few complaints emerge regarding delivery issues, particularly concerning delays when using Royal Mail, which some customers found frustrating. Despite these isolated incidents, the majority of consumers report a smooth experience and commend the professionalism of Travel FX. Overall, the sentiment is highly favorable, with most users recommending the service for currency exchange.
1,120 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
1,120
100%
● Low
4.9 / 5 overall
=
1,120 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.9
12-month avg
4.9
All-time
4.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
4.9
520
Jul 25
4.9
600
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 487 positive reviews
Delivery51%
248 mentions
Customer service40%
195 mentions
Fast & efficient34%
167 mentions
Easy to use32%
157 mentions
“I only use Travel FX for money exchanges”
On “Delivery” · Jul 31, 2025
Top complaintsof 10 negative reviews
Delivery60%
6 mentions
Payment issues40%
4 mentions
Customer service40%
4 mentions
Cancellation20%
2 mentions
“TravelFX Sent currency via Royal Mail signed for before 1pm delivery”
On “Delivery” · Jul 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.
Overall rating and review count for this company and similar companies
TravelFX Sent currency via Royal Mail signed for before 1pm delivery. Here we are 2 days later with no attempt made to deliver and nobody at TravelFX will do anything about it with the post office. Sh... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
TravelFX Sent currency via Royal Mail signed for before 1pm delivery. Here we are 2 days later with no attempt made to deliver and nobody at TravelFX will do anything about it with the post office. Shocking indifference!!!
Placing an order was easy and the currency arrived on time . The exchange rate was excellent.
Also returned unused currency. The funds were in my bank in 2 days and also pleased with exchange rate . Will be my first choice for currency exchange in the future .
We have used TravelFX for several years now and they are honest, very reliable and give a first class service. We will continue to use them, as they almost always give the best exchange rate. The best combination of reasons why we love using them.
Invariably use Travel FX for our foreign currency, usually euros. Almost always the best exchange rate and so easy to order. Fast tracked delivery. A great service all round! 👍
Always the best rates and speedy delivery. I’ve always been happy with the service and rates whenComparing against other companies. Definitely use every time .
Travel FX is a financial services provider specializing in foreign exchange and travel money solutions for consumers and businesses. The company offers a range of services, including competitive currency exchange rates, online ordering of travel money, and secure delivery options. Customers can access a user-friendly platform to compare rates and find the best options for their travel needs.
Targeting both individual travelers and businesses, Travel FX aims to simplify the process of obtaining foreign currency, ensuring that clients receive value for their money. By focusing on transparency and efficiency, the company caters to customers who prioritize convenience and reliability in their travel financial transactions. With a commitment to customer satisfaction, Travel FX strives to enhance the travel experience for its users.