Very helpful & friendly
Very helpful, friendly service. Donna was able to save us considerably on what I was offered by our current supplier. Contract sent, signed and returned very quickly. Very efficient.

Utility Savers is a UK-based company specializing in providing consumers with insights and reviews related to utilities and energy services. The platform enables customers to compare various utility providers, helping them make informed decisions about their energy consumption and costs. By aggregating user-generated reviews, Utility Savers aims to enhance transparency and foster trust in the utilities sector. Targeting homeowners, renters, and businesses, Utility Savers serves as a resource for those looking to optimize their energy usage and find the best utility options available. The platform's user-friendly interface allows customers to easily navigate through various service offerings, ensuring they have access to the information necessary for selecting reliable energy providers.
Utility Savers receives high praise from customers for its helpful and friendly service, particularly highlighting staff members like Donna and Ryan. Reviewers frequently mention the efficiency of the process, noting quick contract handling and informative interactions that lead to significant savings on utility costs.
Many appreciate the accommodating nature of the staff, with Lester also receiving commendations for his support. However, a notable concern arises from complaints about persistent calls, with some customers feeling harassed despite requests to stop. This negative feedback contrasts sharply with the overwhelmingly positive experiences shared by most consumers. Overall, Utility Savers is recognized for its excellent service, though attention to communication practices could enhance customer satisfaction further.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2026.
| Month | Average | Reviews |
|---|---|---|
| Sep 25 | 4.8 | 4 |
| Oct 25 | 4.7 | 13 |
| Nov 25 | 4.3 | 13 |
| Dec 25 | 4.8 | 4 |
| Jan 26 | 4.7 | 13 |
| Feb 26 | 5.0 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very helpful, friendly service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 60 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 696 |
Bottom line: Utility Savers is #1 of 5 on overall rating in this group.
60 reviews of Utility Savers. Filter by what matters to you.
8 months ago
Very helpful, friendly service. Donna was able to save us considerably on what I was offered by our current supplier. Contract sent, signed and returned very quickly. Very efficient.
8 months ago
Lester was very accommodating, helpful, informative to achieve the best price.
8 months ago
very good service from LESTER COOPER
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Very helpful, friendly service. Donna was able to save us considerably on what I was offered by our current supplier. Contract sent, signed and returned very quickly. Very efficient.
Lester was very accommodating, helpful, informative to achieve the best price.
very good service from LESTER COOPER
Donna at Utility savers has been brilliant. Always goes the extra mile, very helpful, patient and always on hand to assist with our renewals. We had a small issue with the contract renewals of one of the meters on site and she was on hand, holding on the call for almost an hour whilst the contract was being confirmed with the supplier. Would definitely recommend to assist with your renewals.
I was dealing with Dona who was very kind and helpful.
Ryan had good knowledge and explained in detail of all offers at present and the current climate. No pushy sales pitch. Answered all questions.
Lester was very helpful, would recommend.
very easy to speak with Ryan, very helpful.
We would thank you for all your help with the registration of our Church for the supply of gas and electricity to the Church, Willington Baptist Church. We would especially like to thank the advisor for his help and patience. As Christians, we especially give thanks to God! Geoffrey McEvansoneya
Donna was very patient and helpful!
Ryan made everything easy for a smooth transfer of our utility supplies thank you
very quick and very informative Donna was amazing and very helpful i was very busy and she was very patient with me
This is the 5 th time we have used this company. we find their rates very good. staff always very plesant. Garrent has been very helpful each time.
This company has done nothing but harass our team on the daily. We receive multiple calls even though we have asked them to stop ringing. As they have not respected our boundaries we have no choice but to report them to Information Commissioners Office. Today alone (and it's only 11.22am) they have called 6 times! 6 times! We are trying to run a business.
Very helpful and gave us lots of help with the procedure. Friendly and polite. Thank you Lester. (Cooper)
We had a very positive experience with Utility savers. They provided the best quote. Ryan was dealing with our quote and a contract. Everything was sorted very quickly and superb communication. Cannot recommend highly enough.
Your team member Mr Jamshad was very helpful and very friendly and I was extremely happy with his job
Ryan was extreamley helpful and friendly, he found me a much lower quote than anyother company and I really appreciated his help.
Utility Savers is a UK-based company specializing in providing consumers with insights and reviews related to utilities and energy services. The platform enables customers to compare various utility providers, helping them make informed decisions about their energy consumption and costs. By aggregating user-generated reviews, Utility Savers aims to enhance transparency and foster trust in the utilities sector. Targeting homeowners, renters, and businesses, Utility Savers serves as a resource for those looking to optimize their energy usage and find the best utility options available. The platform's user-friendly interface allows customers to easily navigate through various service offerings, ensuring they have access to the information necessary for selecting reliable energy providers.
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