Utility Savers is a UK-based company specializing in providing consumers with insights and reviews related to utilities and energy services. The platform enables customers to compare various utility providers, helping them make informed decisions about their energy consumption and costs. By aggregating user-generated reviews, Utility Savers aims to enhance transparency and foster trust in the utilities sector. Targeting homeowners, renters, and businesses, Utility Savers serves as a resource for those looking to optimize their energy usage and find the best utility options available. The platform's user-friendly interface allows customers to easily navigate through various service offerings, ensuring they have access to the information necessary for selecting reliable energy providers.
Utility Savers receives high praise from customers for its helpful and friendly service, particularly highlighting staff members like Donna and Ryan. Reviewers frequently mention the efficiency of the process, noting quick contract handling and informative interactions that lead to significant savings on utility costs.
Many appreciate the accommodating nature of the staff, with Lester also receiving commendations for his support. However, a notable concern arises from complaints about persistent calls, with some customers feeling harassed despite requests to stop. This negative feedback contrasts sharply with the overwhelmingly positive experiences shared by most consumers. Overall, Utility Savers is recognized for its excellent service, though attention to communication practices could enhance customer satisfaction further.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2026.
| Month | Average | Reviews |
|---|---|---|
| Sep 25 | 4.8 | 4 |
| Oct 25 | 4.7 | 13 |
| Nov 25 | 4.3 | 13 |
| Dec 25 | 4.8 | 4 |
| Jan 26 | 4.7 | 13 |
| Feb 26 | 5.0 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very helpful, friendly service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 60 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 696 |
Bottom line: Utility Savers is #1 of 5 on overall rating in this group.
60 reviews of Utility Savers. Filter by what matters to you.
Ryan was very thorough and gave me all the information I required. I said I would call him back after I had gone through the quote which I did later and decided to renew the contract. He was efficient, mannerism excellent and not pushy like some callers. Thank you Ryan.
Ryan was very helpful and patient in switching my energy provider.
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Excellent customer service, very helpful in obtaining the best price
Quick to get quotes
Excellent Service and cost savings via Ryan, trusted source
The consultant, Donna, talked me through the renewal process and was quick to answer any questions I had concerning our contract renewal. She was both helpful and friendly during the communications I had with her.
ryan was very helpful.
Michelle dealing with our account was very helpful
Ryan from Utilities savers was very polite and helpful. he alsomtried to understand what my business needed and provided information accordingly Thank you Ryan
Donna was easy to speak, through with the explanation and very helpful.
I have been called by Ryan today. He threatened to bill me £1000 for breaching my contract. I had indeed signed a contract last December but the company had tried to take over the contract before the contract end date a week later my contract had ended and as I was know out of contract and paying more I signed with a different company , as I had been informed that the initial switch had been blocked. So absolutely not my fault. After a couple of calls and emails it was agreed that I hadn’t done anything wrong and they could see where the confusion had happened.which if they had taken the time to listen to my explanation they would have understood. I had a bereavement in the family this week so the last thing I needed was this stress. Shocking behaviour by this company. I would like to add that Ryan has called asking I remove /edit the review. I must clarify the situation has been sorted and the company has agreed to wave the fine as long as I add this to my review.
Thanks for the help Ryan.
Utility Savers is a UK-based company specializing in providing consumers with insights and reviews related to utilities and energy services. The platform enables customers to compare various utility providers, helping them make informed decisions about their energy consumption and costs. By aggregating user-generated reviews, Utility Savers aims to enhance transparency and foster trust in the utilities sector. Targeting homeowners, renters, and businesses, Utility Savers serves as a resource for those looking to optimize their energy usage and find the best utility options available. The platform's user-friendly interface allows customers to easily navigate through various service offerings, ensuring they have access to the information necessary for selecting reliable energy providers.
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