Utility Hive is a review platform dedicated to the utilities and energy sector, providing a space for consumers to share their experiences and insights regarding various utility services. The company aims to enhance transparency in the industry by enabling users to rate and review their service providers, thereby helping potential customers make informed decisions based on peer feedback. Targeting residential and commercial users, Utility Hive allows individuals and businesses to evaluate energy suppliers, water services, and other utility providers. By facilitating honest reviews, the platform fosters accountability among service providers while empowering customers to choose the best options for their needs. Through its user-friendly interface, Utility Hive strives to simplify the process of finding reliable utility services in an increasingly complex market.
Utility Hive receives overwhelmingly positive feedback from its customers, with many praising the helpfulness and professionalism of staff members like Ellie, Kasia, and Sandy. Reviewers frequently highlight the excellent customer service and quick response times, noting that the team goes above and beyond to assist with gas and electricity contracts.
Many express gratitude for the significant savings achieved through their services, emphasizing the relief of having fixed prices during uncertain times. However, a small number of complaints mention rude and unhelpful staff, with one reviewer reporting issues with unsolicited calls and difficulties in lodging complaints. Despite these criticisms, the majority of reviews reflect a strong satisfaction with the service provided. Overall, Utility Hive is viewed positively by its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | -0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2022.
| Month | Average | Reviews |
|---|---|---|
| Oct 21 | 5.0 | 4 |
| Nov 21 | 5.0 | 1 |
| Dec 21 | 5.0 | 5 |
| Jan 22 | — | 0 |
| Feb 22 | 4.9 | 19 |
| Mar 22 | 5.0 | 3 |
| Apr 22 | — | 0 |
| May 22 | — | 0 |
| Jun 22 | 5.0 | 3 |
| Jul 22 | 3.7 | 3 |
| Aug 22 | 5.0 | 1 |
| Sep 22 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Kasia is a Doll always polite and very helpful :)”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 67 out of 100 | 4.9 out of 5 (good) | — | 60 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 696 |
Bottom line: Utility Hive is #1 of 5 on overall rating in this group.
60 reviews of Utility Hive. Filter by what matters to you.
I found Mr James Murphy very professional, helpful and reassuring. He has a very pleasant telephone manner and in this world of energy crisis I felt very safe under his supervision. Would highly recommend.
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Utility Hive is a review platform dedicated to the utilities and energy sector, providing a space for consumers to share their experiences and insights regarding various utility services. The company aims to enhance transparency in the industry by enabling users to rate and review their service providers, thereby helping potential customers make informed decisions based on peer feedback. Targeting residential and commercial users, Utility Hive allows individuals and businesses to evaluate energy suppliers, water services, and other utility providers. By facilitating honest reviews, the platform fosters accountability among service providers while empowering customers to choose the best options for their needs. Through its user-friendly interface, Utility Hive strives to simplify the process of finding reliable utility services in an increasingly complex market.
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