Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.2	1,083	100%		● Low

4.2 / 5 overall

1,083 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 4.2
12-month avg: 4.2
All-time: 4.2
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Value	Booking	Trend	Reviews
XO HOTELS AMSTERDAM This company	4.2 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	3.9 out of 5 (good)	3.3 out of 5 (fair)	−2%	1,083
Bastion Hotels	3.6 out of 5 (good)	100 out of 100	3.1 out of 5 (fair)	2.6 out of 5 (poor)	2.1 out of 5 (poor)	−14%	918
Evolution Travel	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	—	—	1,109
Alfa Travel	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.6 out of 5 (good)	4.5 out of 5 (good)	—	1,069
Audley Travel	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.6 out of 5 (good)	4.9 out of 5 (good)	—	1,050

Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).

Chloe

1 review

Jul 26, 2025

Exceptional room let down by cleanliness standards and false advertising.

The nighttime view from our room was truly spectacular. The room itself was spacious, thoughtfully arranged, and offered a comfortable environment throughout our stay. Hotel staff were courteous and accommodating, readily providing any requested items for the room. They also demonstrated a respectful awareness of guests' privacy, ensuring our visit remained uninterrupted. As a four-star hotel, we expected a higher standard of cleanliness and room maintenance. We had specifically booked an Executive Suite based on the advertised features, particularly the large, modern walk-in shower. However, upon arrival, we were disappointed to find an outdated bath and shower unit, with significant mould present in the corners of the tiling. The design of the shower made it nearly impossible to use without causing water to overflow onto the bathroom floor and wide windowsill, requiring a thorough clean-up after each use. Additionally, the extractor fan was not functioning, leaving the underfloor heating as the only means of reducing moisture—a poor substitute that left the bathroom uncomfortably steamy. Furthermore, we noticed several hygiene and maintenance issues throughout the suite. There was a clump of hair stuck to the archway leading into the bathroom upon our arrival, and the room’s alarm had another company’s card wedged beneath it. There were multiple stains and cracks across the ceiling and walls, indicative of past water damage or other underlying issues. When room service visited to restock supplies, we were also given four towels, all of which were heavily stained and clearly unclean. This added to our concerns regarding the overall standards of housekeeping. Overall, the condition of the room did not reflect the quality or experience we anticipated from a hotel of this rating.

Report

Month	Average	Reviews
Dec 24	4.4	89
Jan 25	4.2	98
Feb 25	4.1	99
Mar 25	4.2	123
Apr 25	4.3	157
May 25	4.2	159
Jun 25	4.2	168
Jul 25	4.2	190

XO HOTELS AMSTERDAM reviews & trust report

XO HOTELS AMSTERDAM has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 393 positive reviews

Top complaintsof 54 negative reviews

How it compares

Reviews

Customer reviews (1,083)

Great Hotel with a good location

Weekend Break

excentré mais facilement accessible

The staff were super helpful

XO HOTELS AMSTERDAM FAQ

What are the check-in and check-out times at XO Hotels Amsterdam?

Does XO Hotels Amsterdam offer free Wi-Fi?

Is parking available at XO Hotels Amsterdam?

How can I make a reservation at XO Hotels Amsterdam?

What is the cancellation policy for XO Hotels Amsterdam?

Does XO Hotels Amsterdam allow pets?

What amenities are available at XO Hotels Amsterdam?

How far is XO Hotels Amsterdam from Amsterdam Central Station?

Alternatives to XO HOTELS AMSTERDAM

Bastion Hotels

Evolution Travel

Alfa Travel

Audley Travel

Travel Advantage

PayLater Travel Australia

The CrowdTrust Experience⭐

Hotel bello e comodo

Prijs kwaliteit super

Nice hotel in the outskirt but well connected

Exceptional room let down by cleanliness standards and false advertising.

Visita a Amsterdam

Nice hotel.

ruime kamer en vriendelijke service

Hotel confortable y bien comunicado.

Buona esperienza

Fijn hotel

Ubicación y barrio estupendos

Nice rooms

Buen hotel para visitar Amsterdam

Gute Lage des Hotels

PRATIQUE

Tutto OK

Does XO Hotels Amsterdam have a restaurant or dining options?

Is XO Hotels Amsterdam suitable for business travelers?

What is the best way to contact XO Hotels Amsterdam?

Does XO Hotels Amsterdam offer airport transportation?

About XO HOTELS AMSTERDAM

You Might Also Be Interested In

Events & Entertainment

IONOS | ionos.de

Miss Hosting

Food & Beverages

Pure Pet Food

Copenhagen Coffee Dealers