Not arrived on time.
Meant to arrive in January. Took several emails to get updates. was for a birthday.

Zinga Entertainment is an online retailer specializing in collectibles and merchandise from popular franchises such as Funko, Pokémon, Loungefly, and Magic: The Gathering. The company offers a wide range of products, including Pop! Vinyl figures, trading card games, and collectible fashion items, catering primarily to collectors and fans of these brands. Customers can shop for the latest releases and exclusive items, with prices starting at £9.95. Zinga Entertainment emphasizes secure packaging to ensure that collectibles arrive in mint condition, enhancing the shopping experience for its clientele. The website features promotional offers such as free shipping on orders over £50, making it an appealing option for both casual buyers and dedicated collectors looking to expand their collections.
Zinga Entertainment receives a mix of feedback from customers, with many praising the quick delivery and excellent service. Reviewers frequently highlight the fast shipping and good packaging, noting that items often arrive in great condition.
The competitive prices and variety of products also contribute to a positive shopping experience for many. However, there are significant complaints regarding order fulfillment, with some customers reporting delays and issues with damaged items upon arrival. A few express frustration over unresponsive customer service when trying to resolve these problems. While the majority of experiences are favorable, the recurring issues with order accuracy and communication detract from the overall sentiment. Overall, Zinga Entertainment is viewed positively, but there are areas needing improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 100 | 100% | -1.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | 4.7 | 3 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.0 | 4 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 3.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Super quick delivery and amazing levels of protective packaging”
“Item arrived soaking wet, mold on boxes and associated damage and dents, honestly a first bad delivery, otherwise gre...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Collectibles.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | +19% | 100 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | −3% | 551 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 15 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 12 | |
| 1.8 out of 5 (poor) | 67 out of 100 | — | — | — | — | 5 |
Bottom line: Zinga Entertainment is #4 of 5 on overall rating in this group. On delivery, Meltzer Sports scores higher (5.0 vs 4.3).
100 reviews of Zinga Entertainment. Filter by what matters to you.
Meant to arrive in January. Took several emails to get updates. was for a birthday.
Item arrived soaking wet, mold on boxes and associated damage and dents, honestly a first bad delivery, otherwise great service for previous items
Ordered pre order on Queen dolls begining of 2024 for mothers day gift! 59pound order item still not received and no reply on emails! No refund.. avoid! REFUND ME! reply to your email..
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Do not purchase from them, I order advent calendars and I didn't get the amount of units that I ordered. They initially contacted me to resolve this but I have not heard from them since. The order was placed on the 13th of September and I am now having to claim back the money for the items that have not arrived.
You are taking the p**s asking me this!!! Look at my account
I order the 3 pack of Trailer Park Boy Pops in 2023 and NEVER RECEIVED THEM!!! I bought the pack in 2023 and now have been told on several occasions that they can not send out my order until they received stock of Bubbles who was unavailable still. I have be OVERLY patient with Zinga Entertainment but know realise that they have taken the p**s and I would give this company a huge swere if you're thinking of buying from them. I am now seeking a full refund. There have been sparse updates from their end, basically telling me it's someone else's fault they cant fulfill my PRE-ORDERED items and it's only when I send a rather curt email to them requesting my items do they give me yet another excuse of the stock not being available from distributor. If you do not give priority to preorders how can you expect anyone to take you seriously, or they need a full revamp of the purchasing department because they have no idea how to order appropriate levels of stock to fill orders. AVOID AVOID AVOID!!!!
Order took 3 months plus items were missing
Sorry to leave this review but I waited an awfully long time for the product. I’d understand if they even just sent my money back, I accepted a month was my fault for not seeing the pre order but also why was it not clearly visible. Then to wait 3 extra months for delivery and everything was blamed on another company, when I have seen it cheaper in other shops for the past month now and I just think what was the point of early order for this. It’s just been a nightmare without any refund, I honestly began questioning the company was serious. I won’t be ordering again from here I’m afraid, they also sent me a tracking code that didn’t work! Then I got an email that they wasn’t sending the product for at least another 10 days. Just completely hectic and felt like I’d been scammed for months which was beyond stressful.
Convinced this is a con. Placed an order 2 weeks ago with "3-5 days delivery", and the courier has yet to receive it. I've contacted them via email three times, twice to request cancellation, and had zero response. I guess I'm onto Section 75 via my credit card company. Pathetic.
I've never received my order and they don't respond to my emails.
Ordered 3 July for my son's birthday and still waiting for it on 14 December despite numerous reassurances. Never again.
I ordered Oasis Funko Pops on Sept 15 and Zinga took the cash immediately from my bank. I have heard nothing since and have had no reply from my emails to them requesting a refund. Avoid this company at all costs! Scam, is the only word that springs to mind. How can these people be allowed to operate??,
Ho ordinato a luglio in pre-order 2 funko, con spedizione prevista a settembre. Visto che non ricevevo alcuna notizia ho scritto io, ad ottobre, e mi rispondono che partirà per la metà del mese. A fine ottobre ancora nessuna notizia; riscrivo e mi rispondono che “forse” partiranno per fine dicembre. Problemi con i fornitori possono esserci, ma perchè non informare preventivamente i clienti? Infine non propongono mai il rimborso/recesso
I don't normally write reviews but on this occasion only fair to warn people. I placed an order 08/08/2022 for a pre order item to be delivered from 14/10/2022 I hadn't heard anything after this to which they replied they had dome delays but should be with me if I wait a further week. This then passed I waited 2 weeks still no update then I sent another email to chase they then informed me that orders were unable to be filled as they had to renegotiate contracts with their suppliers. They then said I had to wait further now more than 3 months after placing the order they have cancelled it. Suffice to say will not be ordering again from the company as communication and updates were not provided
Zinga Entertainment is an online retailer specializing in collectibles and merchandise from popular franchises such as Funko, Pokémon, Loungefly, and Magic: The Gathering. The company offers a wide range of products, including Pop! Vinyl figures, trading card games, and collectible fashion items, catering primarily to collectors and fans of these brands. Customers can shop for the latest releases and exclusive items, with prices starting at £9.95. Zinga Entertainment emphasizes secure packaging to ensure that collectibles arrive in mint condition, enhancing the shopping experience for its clientele. The website features promotional offers such as free shipping on orders over £50, making it an appealing option for both casual buyers and dedicated collectors looking to expand their collections.
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