Zinga Entertainment is an online retailer specializing in collectibles and merchandise from popular franchises such as Funko, Pokémon, Loungefly, and Magic: The Gathering. The company offers a wide range of products, including Pop! Vinyl figures, trading card games, and collectible fashion items, catering primarily to collectors and fans of these brands. Customers can shop for the latest releases and exclusive items, with prices starting at £9.95.
Zinga Entertainment emphasizes secure packaging to ensure that collectibles arrive in mint condition, enhancing the shopping experience for its clientele. The website features promotional offers such as free shipping on orders over £50, making it an appealing option for both casual buyers and dedicated collectors looking to expand their collections.
Zinga Entertainment has a positive customer experience.
Zinga Entertainment receives a mix of feedback from customers, with many praising the quick delivery and excellent service. Reviewers frequently highlight the fast shipping and good packaging, noting that items often arrive in great condition.
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The competitive prices and variety of products also contribute to a positive shopping experience for many. However, there are significant complaints regarding order fulfillment, with some customers reporting delays and issues with damaged items upon arrival. A few express frustration over unresponsive customer service when trying to resolve these problems. While the majority of experiences are favorable, the recurring issues with order accuracy and communication detract from the overall sentiment. Overall, Zinga Entertainment is viewed positively, but there are areas needing improvement.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
100
100%
-1.6
● Low
4.2 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
3.4▼ 1.6
12-month avg
3.9
All-time
4.2
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
3.0
2
Sep 24
4.7
3
Oct 24
3.0
2
Nov 24
1.0
1
Dec 24
4.0
4
Jan 25
5.0
2
Feb 25
5.0
1
Mar 25
5.0
3
Apr 25
3.0
2
May 25
—
0
Jun 25
3.7
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
Top praiseof 78 positive reviews
Delivery50%
39 mentions
Fast & efficient38%
30 mentions
Customer service31%
24 mentions
Prices & value23%
18 mentions
“Super quick delivery and amazing levels of protective packaging”
On “Delivery” · Jun 12, 2025
Top complaintsof 17 negative reviews
Delivery24%
4 mentions
Refund24%
4 mentions
Never received18%
3 mentions
Damaged12%
2 mentions
“Item arrived soaking wet, mold on boxes and associated damage and dents, honestly a first bad delivery, otherwise gre...”
On “Delivery” · Apr 24, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Collectibles.
Overall rating and review count for this company and similar companies
First time buy from this company. I bought Funko pop to add on my collection and I am in the box collector. My Funko pop box came damaged!!! I don’t think ,I will buy from this company again
Edited : the company has sent me replace Funko pop and arrived very fast.Thank you
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Zinga Entertainment is an online retailer specializing in collectibles and merchandise from popular franchises such as Funko, Pokémon, Loungefly, and Magic: The Gathering. The company offers a wide range of products, including Pop! Vinyl figures, trading card games, and collectible fashion items, catering primarily to collectors and fans of these brands. Customers can shop for the latest releases and exclusive items, with prices starting at £9.95.
Zinga Entertainment emphasizes secure packaging to ensure that collectibles arrive in mint condition, enhancing the shopping experience for its clientele. The website features promotional offers such as free shipping on orders over £50, making it an appealing option for both casual buyers and dedicated collectors looking to expand their collections.