Avoid buying from
Ordered a watch strap but was too long. Sent back tracked but royal mail said they no longer at at the address - no refund, no way of returning and no reply from any emails.

Accessories Gifts UK is an online retailer specializing in a wide range of personalized gifts and accessories, particularly focused on Apple Watch straps. Their product offerings include silicone bands, nylon loops, and Milanese loops, all available at competitive prices starting from £9.99. In addition to watch straps, the company provides various iPhone accessories, AirTag accessories, chargers, docks, and screen protectors, catering to tech-savvy consumers looking for both functionality and personalization. The company targets customers in the UK who are interested in enhancing their tech devices with stylish and customizable accessories. With a commitment to customer satisfaction, Accessories Gifts UK offers same-day dispatch for orders placed before 3:30 PM and free shipping within the UK, ensuring a convenient shopping experience for its clientele.
Consumers generally appreciate Accessories Gifts UK for their excellent service and product quality, often highlighting fast delivery and good prices. Many reviewers express satisfaction with items like phone cases and Apple Watch straps, noting their quality and value for money.
However, there are significant complaints regarding order fulfillment, with several customers reporting issues such as receiving incorrect items, long wait times for responses from customer support, and difficulties in returning products. Some have experienced problems with the durability of items, particularly watch straps that broke upon first use. Despite these challenges, the majority of feedback remains positive, showcasing a strong commitment to customer service and product satisfaction. Overall, the sentiment leans favorably, though there are notable areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 60 | 100% | +1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 4 |
| Oct 24 | 3.7 | 3 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 3.0 | 2 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 1.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 3.0 | 4 |
| Jul 25 | — | 0 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very helpful customer service”
“Sent back tracked but royal mail said they no longer at at the address - no refund, no way of returning and no reply...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Phones.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.5 out of 5 (good) | 4.9 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.0 out of 5 (good) | 4.6 out of 5 (good) | — | 541 |
Bottom line: Accessories Gifts UK is #4 of 5 on overall rating in this group. On service, Mobile Monster scores higher (4.9 vs 4.3).
60 reviews of Accessories Gifts UK. Filter by what matters to you.
Over a year ago
Ordered a watch strap but was too long. Sent back tracked but royal mail said they no longer at at the address - no refund, no way of returning and no reply from any emails.
Over a year ago
no update, no contact back after contacting support. where is my order :(
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Ordered a watch strap but was too long. Sent back tracked but royal mail said they no longer at at the address - no refund, no way of returning and no reply from any emails.
no update, no contact back after contacting support. where is my order :(
Very good quality, highly recommend!!!
I’ve been sent the wrong cover and not response to my emails.
Very bad expérience.I did not receive my order. No emails received to follow. I have to chase the shop. I have asked for a refund, no response.
Quick and easy
Good quality Apple Watch strap. Fits well and looks good. Excellent value for money
Royal Mail delivered to wrong address and it was sorted by gifts UK very quickly sending me another order
Yall got my order wrong but I still like the case
I bought two watch straps. Very happy with the service, it arrived quickly and kindly included a free strap. The straps themselves aren't great, they're thinner than the Apple straps and fall open more easily. The catch connected to the watch itself also slides to the side. It's not bad for the price point and I like the range of colours.
Really pleased with my purchase, good price, free delivery and fast delivery too. I would definitely use this company again.
Thank you very much for wonderful gift😊
Good service! Quick delivery and great quality watch strap. Thank you
Great service and quality products would totally recommend!!
This is the second time I have ordered Apple watch straps from Accessories Gifts UK. Once again, I ordered one day and they arrived the following day. I am very impressed with the speed of their service. The straps are lovely, great quality and an excellent price.
Ordered a strap on Saturday. Wife got strap envy so ordered another on Sunday. Emailed company to highlight there were two orders so that they could send them together. They pointed out I had missed out on the 3 for 2 offer and I could add another, which I did. All arrived as soon as they could have done. Strap quality is good also.
Accessories Gifts UK is an online retailer specializing in a wide range of personalized gifts and accessories, particularly focused on Apple Watch straps. Their product offerings include silicone bands, nylon loops, and Milanese loops, all available at competitive prices starting from £9.99. In addition to watch straps, the company provides various iPhone accessories, AirTag accessories, chargers, docks, and screen protectors, catering to tech-savvy consumers looking for both functionality and personalization. The company targets customers in the UK who are interested in enhancing their tech devices with stylish and customizable accessories. With a commitment to customer satisfaction, Accessories Gifts UK offers same-day dispatch for orders placed before 3:30 PM and free shipping within the UK, ensuring a convenient shopping experience for its clientele.
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