Advance Vehicle Rental Limited is a vehicle rental service that specializes in providing a range of transportation solutions to customers in need of short or long-term vehicle rentals. The company caters to individuals and businesses looking for reliable transportation options, whether for personal use, corporate travel, or special events.
Currently, Advance Vehicle Rental is closed due to family reasons, and a new website is forthcoming. While specific services have not been detailed, customers can expect a focus on accessibility and convenience in vehicle rental offerings when operations resume. The company aims to serve a diverse clientele with various vehicle needs, enhancing mobility and travel experiences.
Advance Vehicle Rental has a positive customer experience.
Advance Vehicle Rental receives high praise for its friendly and efficient service, with many customers highlighting the straightforward rental process and the quality of the vehicles. Reviewers frequently mention the helpful staff and competitive pricing, making it a preferred choice for van rentals.
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However, some negative feedback points to issues with vehicle cleanliness, as a few customers reported receiving vans that were dirty or had maintenance problems, such as non-functioning lights. Despite these complaints, the overall sentiment remains overwhelmingly positive, with many expressing a willingness to return for future rentals. The combination of great customer service and reliable vehicles contributes to a strong reputation in the rental market.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
28
100%
-0.6
● Low
4.5 / 5 overall
=
28 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2024.
Last 3 months
4.4▼ 0.6
12-month avg
4.8
All-time
4.5
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 23
5.0
9
Dec 23
5.0
4
Jan 24
5.0
2
Feb 24
—
0
Mar 24
3.0
2
Apr 24
5.0
3
May 24
4.8
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 28 most recent reviews.
Top praiseof 25 positive reviews
Customer service52%
13 mentions
Friendly staff40%
10 mentions
Prices & value32%
8 mentions
Easy to use28%
7 mentions
“Friendly service, very affordable rental rates and the vehicle was as expected”
On “Customer service” · May 13, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
After another local van hire company refused me a rental as I didn't have a credit card this company couldn't of been more helpful. They were due to close for the day and because i desperately needed... See more
Friendly service, very affordable rental rates and the vehicle was as expected. Slight mix-up with the return time for the vehicle but all sorted out in the end. Will certainly use Advance Rental agai... See more
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After another local van hire company refused me a rental as I didn't have a credit card this company couldn't of been more helpful. They were due to close for the day and because i desperately needed a van hire they stayed open over their time for me. The hire was simple, efficient and reasonable. I will be sure to use them again if I require a rental in the future.
Friendly service, very affordable rental rates and the vehicle was as expected. Slight mix-up with the return time for the vehicle but all sorted out in the end. Will certainly use Advance Rental again.
Great experience from start to finish. Staff very friendly, process very smooth. Van amazing to drive. This is the second time we have hired and would have no hesitation in using them again. Fabulous. Highly recommended.
The van was very new. The service was efficient and the gentleman was polite and explained everything in detail. The price was excellent compared with other branded companies. I would recommend them to others.
Very pleased with the service and professionalism of Liam at Advance Vehicle Rental. The van provided was in perfect condition and the rental price was very competitive. Transaction was seamless. I would highly recommend this company.
Thank you Liam.
Got to lot to pick van after expecting it found out that left blinker wasn't working / seats were dirty and smelled like it was used for working purpose. When I called the company while in lot they tolled me they didn't have another van even though they had 30 in lot. They gave me another # of a manager who never answered or called back in the 5 days . Unfortunately had no choice but to take the van on vacation out of state . Still waiting to get a call from someone to compensate me for a dirty van that I had to clean enough to have people in it. It was embarrassing and would never rent from them
Great customer service and polite. Car was great on fuel. Topped up too much by over £20 at least. Went to London and back with £40 fuel!! In a van… automatic would have been great. Overall happy with the service.
Regards
Uzzal
After searching the web for a van to hire in my area, I came across Advanced Vehice Rental. There prices were good
and I was greeted by very helpful, and friendly staff on arrival. The van was nice and clean, and the whole process was just so easy.
Friendly helpful staff with great van.
It was easy to book with friendly, helpful staff, great advice with full details of necessary documents.
Van was extremely clean inside and out. Perfect hire van company!
Fantastic service. Very friendly staff.
We had a minor incident- wing mirror damaged- thanks to the narrow Norfolk roads and another large van passing us at speed- we expected to be absolutely ripped off when we returned it- but they were very reasonable- couldn’t have asked for better.
We would definitely use them again and would not hesitate to recommend them.
Advance Vehicle Rental Limited is a vehicle rental service that specializes in providing a range of transportation solutions to customers in need of short or long-term vehicle rentals. The company caters to individuals and businesses looking for reliable transportation options, whether for personal use, corporate travel, or special events.
Currently, Advance Vehicle Rental is closed due to family reasons, and a new website is forthcoming. While specific services have not been detailed, customers can expect a focus on accessibility and convenience in vehicle rental offerings when operations resume. The company aims to serve a diverse clientele with various vehicle needs, enhancing mobility and travel experiences.