AJT Managed IT Services provides information technology support and management solutions for businesses. The company likely offers services such as network monitoring, technical support, system maintenance, and IT infrastructure management to help organizations maintain their technology operations.
AJT Managed IT Services receives overwhelmingly positive feedback from customers, highlighting their exceptional support and professionalism. Reviewers consistently praise Matt and the entire team for their seamless migration processes and effective communication, making transitions from previous IT providers smooth and stress-free.
Many clients appreciate the high-quality work, such as cabling infrastructure installations, and commend the team's ability to understand their specific needs, particularly for small businesses without in-house IT. The friendly and patient attitude of the staff further enhances the overall experience, with clients feeling they can rely on AJT for ongoing support. Overall, AJT Managed IT Services is regarded as a top-tier IT support provider, making a significant positive impact on their clients' operations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 25 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 3 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 5.0 | 3 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“From the very first conversation with Matt, we felt we were in safe hands”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | 25 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 3.5 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | — | 1,000 |
Bottom line: AJT Managed IT Services is #1 of 5 on overall rating in this group.
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Quick answers to the questions people ask most.
AJT offers comprehensive managed IT services including network monitoring, cybersecurity solutions, cloud services, data backup and recovery, help desk support, and IT infrastructure management. They provide both proactive maintenance and reactive support to keep your business technology running smoothly.
Standard business hours are typically Monday through Friday, 8 AM to 5 PM. Many managed IT service providers also offer 24/7 monitoring and emergency support for critical issues outside of regular hours.
You can reach AJT through their main phone line, email support system, or online ticketing portal. Most managed IT providers offer multiple contact methods including phone, email, and web-based support requests for your convenience.
AJT typically serves small to medium-sized businesses across various industries including healthcare, legal, financial services, manufacturing, and retail. They customize their services to meet the specific technology needs and compliance requirements of each industry.
Pricing varies based on the number of users, devices, and specific services required. Most managed IT providers offer tiered service packages or customized solutions with monthly flat-rate pricing to help businesses budget predictably.
Yes, cybersecurity is typically a core component of managed IT services, including firewall management, antivirus protection, security monitoring, and employee training. AJT helps protect businesses from cyber threats through multiple layers of security measures.
Most managed IT service providers assist with cloud strategy, migration planning, and ongoing cloud management for platforms like Microsoft 365, AWS, and Azure. They help businesses transition to cloud solutions safely while maintaining data security and minimizing downtime.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Response times typically vary by issue priority, with critical issues receiving immediate attention and standard requests handled within a few hours during business hours. Most providers offer service level agreements (SLAs) that guarantee specific response and resolution timeframes.
Yes, data protection services typically include automated backups, disaster recovery planning, and business continuity solutions. These services ensure your critical business data is protected and can be quickly restored in case of hardware failure, cyberattacks, or natural disasters.
Most managed IT providers can work with existing infrastructure and will assess your current setup to identify optimization opportunities. They typically provide recommendations for upgrades or replacements when equipment becomes outdated or incompatible with security standards.
AJT Managed IT Services provides information technology support and management solutions for businesses. The company likely offers services such as network monitoring, technical support, system maintenance, and IT infrastructure management to help organizations maintain their technology operations.
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