Det var en super god samtale og han…
Det var en super god samtale og han fortalte alt selv så jeg kunne forstå det så flere af de medarbejdere

Alka is a Danish insurance provider that offers a range of affordable insurance products designed to meet the essential needs of individuals and families. Their services include car insurance, home insurance, personal accident insurance, dog liability insurance, and travel insurance, catering to various aspects of everyday life. Customers can easily calculate their insurance premiums online through the company's website, alka.dk, which promotes a user-friendly experience. Targeting both private individuals and families, Alka aims to provide comprehensive coverage options that are competitively priced. The company emphasizes the importance of ensuring peace of mind through various insurance solutions, making it a suitable choice for those seeking reliable protection against unforeseen events. By prioritizing transparency and accessibility, Alka positions itself as a trusted partner in the insurance market.
Alka receives a mixed response from consumers, with a notable portion praising its service while others express significant dissatisfaction. Many reviewers highlight the friendly and helpful attitude of the staff, noting that they provide clear explanations and support during consultations.
Positive experiences often mention efficient service and timely assistance, which contribute to a sense of satisfaction among customers. However, critical feedback reveals serious concerns regarding customer service, with multiple reports of unresponsive communication and issues with claims processing. Some individuals describe their experiences as frustrating, citing unfulfilled promises and inadequate handling of insurance claims. Overall, while Alka has a solid base of satisfied customers, the negative experiences cannot be overlooked, leading to a mixed sentiment overall.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“God til at forklare når man ikke helt er med - så god service”
“Har betalt ind i næsten 40år til ulykkes forsikring gennem mine fagforening”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 60 |
Bottom line: Alka is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 4.3).
60 reviews of Alka. Filter by what matters to you.
Det var en super god samtale og han fortalte alt selv så jeg kunne forstå det så flere af de medarbejdere
God til at forklare når man ikke helt er med - så god service
God hjælp præcis til tiden😊
Jeg talte med en meget venlig og sød dame der snakkede stille og roligt med mig om mine ting og gav mig gode råd, Det er jeg virkelig meget glad for . Jeg har haft Alka forsikring siden 1977, Det er mange år , jeg har altid været glad for den og blevet behandlet pænt, jeg har kun godt at sige om Alka Forsikring. Mvh. Anni Busk Silkeborg
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Dejlig nem samtale hvor vi gik mine forsikringer igennem, og det blev til mindre, - men vigtige, ændringer. Fik endda et gavekort og alt ialt blev jeg endnu mere glad for at være kunde i ALKA :-)
De var hurtig fremme
Hurtigt og effektivt
Fantastisk service
..........
Hurtig betjening og svar på alt jeg gerne ville høre om
God dækning til en fornuftig pris
Jeg fik fornøjelsen af at snakke med Yahya. Yahya er meget grundig i hans gennemgang. Han giver plads til en behagelig samtale. Samtidig er man ikke i tvivl at han er sat godt ind i betingelserne og forklarer det med en gennemsigtighed
Medarbejderen ringede til mig da jeg havde bedt om det og vi fik en god snak hvor jeg tog imod det han foreslog
Meget behageligt tlf møde .
Det var den flinkeste og mest tålmodige medarbejder jeg talte med
fantastisk betjening god hjælp
Alka is a Danish insurance provider that offers a range of affordable insurance products designed to meet the essential needs of individuals and families. Their services include car insurance, home insurance, personal accident insurance, dog liability insurance, and travel insurance, catering to various aspects of everyday life. Customers can easily calculate their insurance premiums online through the company's website, alka.dk, which promotes a user-friendly experience. Targeting both private individuals and families, Alka aims to provide comprehensive coverage options that are competitively priced. The company emphasizes the importance of ensuring peace of mind through various insurance solutions, making it a suitable choice for those seeking reliable protection against unforeseen events. By prioritizing transparency and accessibility, Alka positions itself as a trusted partner in the insurance market.
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