Anchor Law Firm is a legal services provider specializing in various areas of law. The firm caters to a diverse clientele, including individuals, families, and businesses seeking legal guidance and representation. Anchor Law Firm focuses on offering personalized legal solutions tailored to meet the specific needs of its clients, ensuring that they receive comprehensive support throughout their legal journey. The company’s services encompass a wide range of legal practices, including but not limited to family law, personal injury, and business law. By prioritizing client satisfaction and effective communication, Anchor Law Firm aims to build strong relationships with its customers, fostering trust and understanding in every case. With a commitment to professionalism and ethical standards, the firm strives to achieve favorable outcomes for its clients while navigating the complexities of the legal system.
Anchor Law Firm receives a mix of feedback from its clients, reflecting both commendable service and significant frustrations. Many reviewers praise the firm's professionalism and compassionate customer service, highlighting positive experiences with staff who are attentive and knowledgeable.
However, a substantial number of customers express dissatisfaction, particularly regarding communication issues and unexpected fees. Complaints frequently mention difficulties in reaching the firm by phone or email, leading to feelings of abandonment during critical times. Some clients report that the debt resolution program did not deliver the promised results, with accounts remaining unresolved long after initial expectations. Overall, while there are positive experiences with Anchor Law Firm, the negative feedback about service reliability and financial outcomes is prevalent.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 294 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 294 most recent reviews.
“We had a truly wonderful experience with Andrea and the team at Anchor Conveyancing”
“I was down to the last few months of one account and for whatever reason just stopped making payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.5 out of 5 (good) | 67 out of 100 | 3.7 out of 5 (good) | 1.5 out of 5 (poor) | 1.2 out of 5 (poor) | — | 294 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.6 out of 5 (good) | 5.0 out of 5 (good) | +2% | 692 |
Bottom line: Anchor Law Firm is #5 of 5 on overall rating in this group. On delivery, Knights Professional Services scores higher (5.0 vs 1.2).
294 reviews of Anchor Law Firm. Filter by what matters to you.
I was told an e mail had been sent explaining my pay off amount. No e mail received as of now. I also do not know how you came up with the $ amount. Approximately $3,000.00 more than I expected. My scheduled payments to you through 2/22/2022 amounts to $14,487, and now you're saying I owe $20,893? Why the difference?
Very patient and helpful with all my questions
I would definitely recommend them. The communication amount is just right and they're very polite. Always willing to help when I have questions.
The customer representative is always cordial. I am just frustrated that whenever I call in it is always call back in 5-7 days. This process with US Bank is taking longer the usual to get hel with.
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Polarized pattern: few middle ratings. 63% of recent reviews are 4–5★ and 34% are 1–2★.
Once again I have called to address the garnishment of wages while there is settlement and you are making agreed to payments. Sun-trust has received more than $13,000 the agreement as understood it was $15,000. However, the garnishment is based on court order for $23,000. Which one amount am I paying off? The letter I received thru Anchor did not state the number of $625 payments I was to make nor amount of balance I was paying off. Since that information was missing I would NOT sign the agreement letter from Sun-trust’s attorneys. I was promised the negotiator would get the letter revised in mid October 2019. I have made numerous calls in which customer service... where your agents tried to contact the negotiator and waiting on hold only to be told he would call me. And many calls were not been returned. I believe that 3 calls have been returned with promises to contact Sun Trust’s attorneys with follow up to insure that an answer would found.
Please call me back!!! 8603070023. I’d like to find out when you plan to negotiate with capital one so that I can get that bill paid off immediately I’d like my credit score to go up I want to buy another house. Sincerely, Mrs Violet Bordner
Always get an answer to any question explained in simple terms......
My wife and I have encountered some difficulty in the past getting answers to questions and finding clarity. The agent I spoke with today lifted all the fog and we are both immensely appreciative! He was both knowledgeable, friendly, and patient. I regret I do not recall his name, but he took the time to answer each of the many questions I had, and dispelled a lot of confusion and wariness my wife and I had been feeling at this point in our debt repayment program. Thank you again!
I paid off everything - $ 23,669.76 in just 1 1/2 years for a 4 years program. I am being sued by AMEX for the second time and nobody can fix it. American Express sent me many emails that "I'm missing payments". I thought would be a lot easier work with Anchor but it's been a nightmare . No one knows what's going on. Last Saturday I got 2 letters from Superior Court. My question is: can Anchor Law do something about it?
One call issue handled. Thank you.
I still haven’t gotten any response after an account went to summons, then judgement, and still nothing from any attorney. Apparently it hasn’t even had one assigned to it is the same lip service I keep getting from customer service anyway. Thinking that maybe my account is irrelevant to them.
2 years into a program not a single settlement was achieved by the firm. When I call I get no answers just stay on hold.
Was unsure about calling creditor and submitting payment after speaking with them when it should go through electronic submission. I may have signed in 2018 but that was a long time ago. She helped me understand and went above to clearly understand
I have had nothing but trouble trying to get my credit problems resolved. The negotiation team does not return phone calls and I have been disconnected many times with no one calling me back. I have tried to get this escalated many times to no avail.
Thanks for asking me to write a review. A few years ago I received a letter in the mail indicating that I could consolidate my unsecured debt. I had accrued the debt as a result of the 2008/2009 financial mess. My interest rates were/are jacked to the legal limit and if I paid down any debt to get ahead of the curve my creditors would cut my ability to borrow - so I was always maxed out and had no breathing room - financially speaking. I responded to the solicitation. I did not qualify for a loan - no surprise. I did qualify for modification - which is not an easy process but what did I have to loose - just the more of the same. Now a few years into the modification with Anchor Law - I have settled with a few creditors and in a year or so the modification will be over and that will be that. You will pay a fee for the program - but nothing is free so it is part of the deal. Anchor Law is a serious company who knows the do's and don'ts of unsecured debt modification. Good luck to you if your trying to figure out how to get this portion of your financial picture figured out - and Anchor is worth a conversation. MN
So I'm sure if you are reading this you are in the" program". I was in the "program" . I won't bore anyone with all the details. I stayed in because I wanted to settle my debts, in spite of all the signs it was a bad idea. All the negative reviews I read , all the same things happened, getting sued and Anchor did NOTHING. Continued , as they requested to send in documents my creditors mailed to me. Just a waste of time. You can't get anybody on the phone, but if you do it's the same as talking to a kindergarten child, with all the don't know why that happened and I'm not sure why nobody called you back. YOU WILL DO MORE WORK THAN THEM, from chasing them around to paying debts off out of your own pocket. Best advice I could give is stay away from these places. ESPECIALLY ANCHOR. I would need three pages to describe how bad they are. I hope some of you listen to what I've said here. It's in an effort to help anybody else. Look at what the others are saying. Look at Anchors response. It's exactly the same every time. People need to take these reviews seriously. I will be hiring an attorney to recover my money, as others have stated.
I called about 2 overpayments and an overdraft charge to my account because I was only suppose to have an increase in my payment for two payments, I had called a couple of times and as of yet I have not seen the credit back into my account, or a resolution as to what the end result is. I know part of it is on me as I should call, but I am often busy during the day at work and don't get a chance to call and it's not a phone call I can make at my desk while I work.
Anchor Law Firm is a legal services provider specializing in various areas of law. The firm caters to a diverse clientele, including individuals, families, and businesses seeking legal guidance and representation. Anchor Law Firm focuses on offering personalized legal solutions tailored to meet the specific needs of its clients, ensuring that they receive comprehensive support throughout their legal journey. The company’s services encompass a wide range of legal practices, including but not limited to family law, personal injury, and business law. By prioritizing client satisfaction and effective communication, Anchor Law Firm aims to build strong relationships with its customers, fostering trust and understanding in every case. With a commitment to professionalism and ethical standards, the firm strives to achieve favorable outcomes for its clients while navigating the complexities of the legal system.
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