Apos is an authorized retailer specializing in high-quality audio products, serving audiophiles and enthusiasts looking for authentic gear. The company partners directly with leading brands to ensure the authenticity and reliability of their offerings. Apos provides a wide range of products including headphones, amplifiers, and music systems, catering to customers who seek premium audio experiences. The company operates under a customer-centric model, featuring services such as free shipping, a lowest price guarantee, and a 45-day return policy. Additionally, Apos offers a one-year transferable warranty on all items sold, enhancing consumer confidence in their purchases. By focusing on quality and customer satisfaction, Apos aims to be a trusted source for audio enthusiasts seeking the latest in audio technology.
Apos receives overwhelmingly negative feedback from consumers, with many expressing frustration over defective products and poor customer service. While a couple of reviewers report positive experiences with fast shipping and helpful support, these instances are rare.
The majority of customers complain about receiving faulty items, such as DACs and amplifiers, which fail shortly after purchase. Many express dissatisfaction with the lack of communication, stating that customer service is unresponsive and difficult to reach. Additionally, several reviewers mention being charged high fees for replacements or shipping, further aggravating their negative experiences. Overall, the sentiment surrounding Apos is predominantly negative, with a strong recommendation to avoid the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 14 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2024.
| Month | Average | Reviews |
|---|---|---|
| May 23 | 1.0 | 1 |
| Jun 23 | — | 0 |
| Jul 23 | 1.0 | 2 |
| Aug 23 | — | 0 |
| Sep 23 | — | 0 |
| Oct 23 | 1.0 | 1 |
| Nov 23 | — | 0 |
| Dec 23 | 1.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 14 most recent reviews.
“Customer service does not return the emails”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 1.8 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | 2.6 out of 5 (poor) | — | 14 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Apos is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.8).
14 reviews of Apos. Filter by what matters to you.
Sketchy communication. No way to speak to a live person by telephone. Only chat/email. Raises questions. If you do purchase back it up by using Amazon pay. Glad my item is not in need of warranty support otherwise a royal headache would likely await.
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Apos is an authorized retailer specializing in high-quality audio products, serving audiophiles and enthusiasts looking for authentic gear. The company partners directly with leading brands to ensure the authenticity and reliability of their offerings. Apos provides a wide range of products including headphones, amplifiers, and music systems, catering to customers who seek premium audio experiences. The company operates under a customer-centric model, featuring services such as free shipping, a lowest price guarantee, and a 45-day return policy. Additionally, Apos offers a one-year transferable warranty on all items sold, enhancing consumer confidence in their purchases. By focusing on quality and customer satisfaction, Apos aims to be a trusted source for audio enthusiasts seeking the latest in audio technology.
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