Apparel.com is a wholesale retailer specializing in a wide range of blank apparel, including hoodies, t-shirts, tank tops, and polo shirts. The company offers its products at competitive prices, making it an attractive option for businesses, organizations, and individuals seeking bulk purchases for events, branding, or resale. With a focus on affordability and variety, Apparel.com provides options from popular brands such as Bella+Canvas and Gildan.
The target market for Apparel.com includes small business owners, screen printers, and promotional product distributors looking to stock high-quality, customizable clothing at wholesale prices. The platform emphasizes cost savings, enabling customers to purchase essential apparel without incurring retail markups. By offering extensive size ranges and a diverse color palette, Apparel.com caters to a wide array of consumer needs in the shopping and fashion sector.
Reviewers express significant dissatisfaction with Apparel, highlighting severe issues with order fulfillment and customer service. Many customers report delays in receiving their items, with some waiting over a year without resolution.
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Complaints about damaged products upon arrival, such as shirts with holes, further exacerbate frustrations. The return process is particularly criticized, with customers frustrated by the requirement to call for authorization and the inability to ship to alternate addresses. Despite a few positive remarks about receiving orders correctly and on time, these instances are overshadowed by the overwhelming negative experiences. Overall, the sentiment is predominantly negative, with 93% of reviews reflecting disappointment and frustration with the company's practices.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.4
14
100%
● Low
1.4 / 5 overall
=
14 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Feb 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
1.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
1.0
1
Aug 24
—
0
Sep 24
1.0
1
Oct 24
1.0
1
Nov 24
—
0
Dec 24
1.0
1
Jan 25
1.0
1
Feb 25
1.0
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 14 most recent reviews.
Top complaintsof 13 negative reviews
Customer service38%
5 mentions
Shipping31%
4 mentions
Returns31%
4 mentions
Payment issues23%
3 mentions
“Customer service called to inform me and confirmed I own both locations but they still refused”
On “Customer service” · Jan 9, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
Products look nice but customers aren't permitted to ship products to anything other than the billing address on their credit card.
For any company wanting to ship products to customers or other team members, Apparel.com doesn't allow this and flags it as fraudulent.
Order #GE87752
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Apparel.com is a wholesale retailer specializing in a wide range of blank apparel, including hoodies, t-shirts, tank tops, and polo shirts. The company offers its products at competitive prices, making it an attractive option for businesses, organizations, and individuals seeking bulk purchases for events, branding, or resale. With a focus on affordability and variety, Apparel.com provides options from popular brands such as Bella+Canvas and Gildan.
The target market for Apparel.com includes small business owners, screen printers, and promotional product distributors looking to stock high-quality, customizable clothing at wholesale prices. The platform emphasizes cost savings, enabling customers to purchase essential apparel without incurring retail markups. By offering extensive size ranges and a diverse color palette, Apparel.com caters to a wide array of consumer needs in the shopping and fashion sector.