Excellent guide who was very…
Excellent guide who was very informative made the trip memorable. Good stops on route to various cities. Driver was also very good drove very well.

APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
Excellent guide who was very informative made the trip memorable. Good stops on route to various cities. Driver was also very good drove very well.
We had an amazing holiday, the ship was wonderful food great and the places we visited were brilliant. The icing on the cake was the fact that the majority of the passengers were Australian and their friendliness made our holiday the most relaxing we have ever had. If we had a small complaint it would be the late breakfast consisting of a hard boiled egg and a cold croissant left a little to be desired. All in all we are definitely looking forward to sailing with APT in the not too distant future. 👏👏👏👏
The ship was always clean and tidy. All the staff were very helpful, friendly and considerate. A very enjoyable relaxing experience. All needs catered for.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Our very first cruise and this was cruising with style. We could not praise the crew highly enough if we had a thousand words to use. It was a sheer delight to have 5* cuisine on a daily basis just watching the scenery on the Rhine float majestically by with castles and vineyards to delight again and again. Thank you APT for a memory to cherish forever.
Excellent staff and crew, ship very comfortable and very well maintained. Rooms excellent. Visited places we would not normally have been.
Very friendly and helpful. Cabins were great. All staff courteous and efficient
Everything was very well organised, every member of staff was polite charming and friendly at all times. The food was always very good/excellent at every meal. I will definitely be using APT Travelmaster again.
Everything about our River Cruise was wonderful. The organisation of all aspects of trip was first class. Comfort, cleanliness, food, activities and transfers were all taken care of in a very professional way.
Staff were great. Tours were good. Food was fabulous. Even better if ….Quality of bed sheets was improved and there was live entertainment every evening.
River cruise Budapest - Bucharest, and return. Excellent cruise, with very interesting trips out, good food, nice room, top notch crew always smiling.......and complimentary wine with lunch & dinner!
Wonderful cruise with lots of opportunities to relax and to learn about Croatia. Local guides were excellent giving insight into the complex history of Croatia . Disappointed with the tour director who was unhelpful with lost luggage, he didn’t give us the information about pick ups to the airport. The crew were helpful and courteous to everyone.
Lovely cruise on the Princess Eleganza. Wonderful staff, accommodating and fun. Got a little rough on the sea around Dubrovnik but the Captain did his best to make it as smooth as possible. Informative walking tours, heavily historic-would have enjoyed cultural stories and perhaps some botanical references, especially re the beautiful smelling trees.
Attention to detail, excellent food and staff, knowledgeable tour guides. The boat was comfortable. However, we did feel that there was little time to relax and everything was micro-managed. A bit more leisure time inbuilt would be nice.
Booking was easy and Rachel had all the answers to my questions. She did really well despite having systems issues, and phone problems at her end. She never became flustered. All the paperwork came through very quickly. Many thanks. Looking forward to our cruise now.
Our recent European river cruise was outstanding from start to finish. From our transport to and from the airport, the service from all members of staff and tour guides, it was all excellent. The excursions and experiences were well planned and executed. On board food was first class and catering for my Gluten intolerance was never a problem. We had a marvellous holiday.
Have used APT 5 times before and even with this trip being with Travel Marvel the quality and servicer was excellent. The bar and restaurant staff were great and provided the best of service. The only small issue was that it would very been good the have fresh eegs cooking on the cooking station for breakfast!! Would always recommend APT to anyone.
If you don't like getting up early then this trip is not for you but on the other hand if you are happy to rise early and embrace what each day offers then this is an absolutely brilliant way to see as much of New Zealand as possible in 17 days. The itinerary gave an overview of each day but it was added to by all the little extras visible from the coach as we were transported along, coupled with an informative tour leader who filled us in with some history without going over the top. This was my bucket list trip and it did not disappoint.
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
This profile hasn't been claimed by the business owner.