APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
The attention to detail was superb, the holiday director was meticulous in giving information. The hotel in Cambodia was everything we could want. The cruise ship was fabulous from the rooms to the food . The staff on board were extremely helpful. All in all it was a holiday to remember.
The whole trip was extremely well organised and professional. The quality of the hotels was fantastic. The organisation of all the trips and transfers were amazing. As a first timer and a solo travel I was amazed with the whole trip. The cruise director was superb throughout and i would definitely travel with APT in the future. Just a pity that the single supplement costs may prohibit me from travelling solo with APT. Thank you APT for a wonderful experience.
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It was great and what I expected. Kolkata was a little crazy and the weather was, at times, very hot and humid. Taj Bengal hotel rooms a little disappointing but the food was great. Full days with outings meant there was not a lot of down-time for relaxing. Discovered an Indian gin 'Greater Than' on board and I managed to get a couple of bottles home (bought from shop not borrowed from boat) with me. This was our first river cruise so we were not too sure what to expect but it worked well in the end. Boat crew very helpful with my wife who has some restrictions on walking.
Absolutely lovely river cruise with great excursions and attentive staff on the boat with restaurant quality food and spacious accommodation.
We did not fly out to the departure port but went to Budapest by train. Somewhat mysteriously APT would not pick us up from the station or take us back to the station in Amsterdam. (Total cost 35 Euros!) We did not receive mooring details or notice that the boat had moved moorings, resulting in a one a three quarter hour walk, with luggage, to find it! Contacting APT to find the boat was difficult as the contact numbers appeared to be to UK based personnel. Eventually we obtained a number from the cruise director who came ashore to direct us. However, once aboard we were impressed by the boat, its crew and the wonderful service we received. The cabin was comfortable and spotlessly clean. With a couple of exceptions, the food was 5 Star - one case of very undercooked lamb and one case of cold food. The onboard entertainment, The Double Malt Duo, was superb. The cruise director, Thomas, was again a credit to APT, knowledgeable, a good and amusing presenter and always helpful. The tours were generally excellent if not always to our taste. However, it was strange that bicycle tours were offered but were not available on our cruise. It would have been easy to delete them from our personalised programme. Finally, but certainly not least, all the crew from the captain and his officers to the domestic personnel and the seamen were always polite, friendly and attentive. We will certainly cruise with APT again and have already recommended the Line to friends.
Well organised team of helpers facilitating an excellent holiday. A number of excursions where very similiar need to consider having internal speakers sometimes rather than constantly leaving ship to visit same environments.Expert talks on health and economics of area in would have been interesting.
quick and gave us all the information that was required
We spotted what we thought was a real bargain offer and so were keen to make sure we could take advantage of it. We spent some time waiting to be spoken to on the phone before leaving a request for a call back and also getting as far as we could with an online booking which also entailed waiting for a call back. We had heard nothing after an hour (the "hiccup") and so tried ringing again. We got through almost immediately and the agent we spoke to picked up the previous contacts and dealt very politely, efficiently and calmly with our questions and the booking process. She also made us aware of a further price reduction and included transportation to and from the airport that added to this being a good deal, for which we thanked her. Had it not been for the "hiccup" this would have been a 5-star marking.
Tour was very good but far too much time on the coach and not enough time for stops as there were some lovely towns we called at for comfort breaks or lunch etc. we would have also liked more time to see the beautiful cities we very much rushed through. There were some lunch stops, remembering that this was a luxury tour, that were very much not up to standard. The choices for a dairy free pescatarian were very limited especially at lunch stops where I often had the choice of chips or fries! The organised meals weren’t much better with an exception of a few. I mostly had a choice of fish and chips or fish and whatever. By the end I felt I could have swum part of the way home. On the plus side we saw some spectacular scenery, met some lovely people and learnt so much about the history and culture of NZ.
The trip was well organised with an excellent tour director & guides Great Accommodation Excellent staff and food on the Mekong Cruise
Fantastic itinerary and wonderful staff on this cruise. However, there were a number of passengers, including myself, that fell ill during the cruise. It was suggested by the director of the crew that this was simple dehydration but suspicions were that this was probably a Norovirus as 3 passengers were taken to hospital.
Company very responsive to all queries, booking person extremely helpful.
The quality of the arrangements, the accommodation, the interest trips and the professionalism of all the staff from Tour Director to all the ship and hotel staff. The inclusive nature of the package was particularly appreciated as was the experience of seeing 2 nations who have recovered from very traumatic times but seem to have retained a welcoming attitude to visitors.
Our Tour Director, Long, was absolutely excellent, together with the all staff in the hotels, on the ship and the tour guides. An amazing experience in places I really knew very little about beforehand. I have used APT in the past and they always provide the same level of service and attention to detail.
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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