Fab accommodation excellent staff and…
Fab accommodation excellent staff and attention to detail at all times.

APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
Fab accommodation excellent staff and attention to detail at all times.
The staff were very friendly and helpful. Cabins clean and well equipped plenty of storage. Good food and plenty of it.
Lovely boat, great staff, good food, lovely cabins. Unfortunately, waste of time having French Veranda as always travelled at night so no views of scenery along river, apart from 11/2 hours through Wachau Valley section. When docked, again, no views as another boat, literally, right alongside. May as well had no window.
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Everything from accommodation, food, outings, all facilities om the boat were extremely well organised. Talk each evening and being introduced to all members of staff was a good touch. Felt comfortable and safe,knowing I could reach a member of staff quickly and easily.
Over all very good, but would have liked a bit more day time cruising (early evening). Staff worked very hard and helpful, the boat was very clean food and drink plentiful, Akos the cruise director was excellent and very helpful. On walking tours it would have been more helpful if the segregation between efficient walkers and less efficient walkers was better.
Great scenic and beautiful cruise on the Danube. State room (owners’ suite) excellent (but for one thing, see below*). Staff were exemplary and everyone efficient and friendly. The tour director couldn’t have been more informative and the quality of local guides excellent. Food could be a little patchy but the dining room staff were attentive and very professional. *Two tiny quibbles. Local knowledge of traffic jams in Budapest would have saved a wasted hour on the coach, and one badly broken floor tile in our bathroom in a strategically inconvenient place should surely have been fixed? Ending on a positive note, however, the Illumination Cruise on our night in Budapest was a magical finale to a super holiday.
Mostly well organised Lovely and very helpful staff
The bus journeys too long and the guides tended to walk on too fast and get too far ahead even though we could still hear the commentary. The food and company on board was excellent along with the crew and staff. Ship comfortable and clean. Felt the deck chairs and upper deck layout was average only. Perhaps a few deck games be available.
The staff were efficient and friendly. The room service was excellent. The food was very good. The excursions were excellent with superb guides who were very knowledgeable and spoke very good English. In all our holiday was lovely and will be remembered.
Our first river cruise and couldn't fault it. Cabin,crew,service and food all excellent. Every stop was superbly organised with optional guided tours. All tour guides spoke fluent English and were really knowledgable. Visited some wonderful places on and around the Danube and would thoroughly recommend.
All staff involved were excellent. Really enjoyed the on board entertainment as well as the included excursions. Of particular merit was the restaurant where a good range of food was on offer and presented to the highest standard. The cruise director provided really useful information prior to all on shore visits where every tour guide was a wealth of knowledge.
Good communication with the passengers and great service on board.
The staff, accomodation, food and excursions were excellent, very helpful and kind, good entertainment too. The departure day was disappointing as only 3 toilets available to all the passengers once they had left their rooms so constant queues , not ideal for the many elderly passengers, (my dad would have been horrified for the last 20 years when he was travelling) . The journey to the airport was made interesting by our knowledgeable guide but we arrived 4 hours before the flight and told ‘check in’ was open. It was not, so could not drop our bags. Was a very long walk to the eateries and shops, which several passengers were not able to manage, so not even a coffee for 4 hours. BA check in girls were miserable and rude, The flight excellent with lovely cabin crew.
This was my first river cruise and it lived up to every bit of my expectations. Everything was catered for, excellent accommodation, food amazing on shore excursions and all made memorable by the wonderful staff both onboard and on shore. I loved the fact that consideration had been given to less mobile passengers with the option to select the gentle walking tours still taking in the same city sights.
Staff efficient and friendly and very knowledgeable
All the staff ,without exception, were really friendly and helpful The tours were well organised with excellent guides. Food was lovely and local wines exceptional Much to see and do
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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