APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
The organisation worked well from airport to airport. The staff were excellent always willing to help. The accommodation was very good, comfortable beds good washroom, plenty of storage. The meals were good with big portions at times.
We had a wonderful APT river cruise down the Douro recently. Staff couldn’t be kinder, and the service was excellent The food was of good quality and variety. The rooms and showers kept beautifully clean and tidy. Loved the daily tours and the cruising time on board. We highly recommend this company
When we finally got to speak to someone it was great. A problem occurred with the first booking and we left messages to be called back, but initially it didn’t happen. I left a third message and someone called back, after that it was great. Spoke to Anton and he was very helpful.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Cabin bathroom a bit small. Too much time on coaches then not enough time in the excursion area. More choice needed on dinner menu. Staff should clear plates when everyone on the table has finished. Staff were very pleasant. The excursion staff were lovely and knowledgeable
My wife and I thoroughly enjoyed our holiday. The boat, crew and catering were first class. We were extremely well looked after. The organisation of the excursions was excellent, as was the tour manager: very helpful I have one complaint. When we were taken to the airport in Bucharest we were dropped off by the minibus driver near the car park and not at the departure gate. A long walk in 33 degree heat was unnecessary and annoying.
Brilliant organisation in terms of outstanding customer-friendly service, accommodations, food, the ships, the itineraries, very relaxing and highly informative trip.
The friendly staff and the high quality of the ship
We enjoyed our holiday on Caledonian Sky. The ship was clean, comfortable and well maintained. The crew were great and very helpful. You are obviously new to dealing with the Greeks and it showed! We never new exactly what would happen until the last moment and there were a lot of changes due to the locals changing their minds - Greek culture! We got the impression that, because there were only 90 of us, we didn't matter and the larger boats got preference. The tours were expensive for what they were. The Cruise director did his best, but he seemed to rush from pillar to post and we were told things at the last moment if at all. He gave us a lot of information we didn't need and omitted things that were important to know. The food was OK but lacking in choice. Breakfast in the dining room was poor, but much better on deck. Having said all that, we enjoyed our time on board, met some nice people and had a good holiday.
Paid for a balcony but got just a full width opening window. Only three hours of daytime cruising in seven days. Often opened the curtains in the morning to find another boat just a metre or so away; so no view at all, and if the window was opened the room was sometimes flooded with fumes. However, all the staff were very good and the food was varied and tasty.
On Greek & Turkish Island Adventure, the staff on board the ship were excellent, the cabins were spacious and the food was very good. There appeared to be a lack of co-ordination on the timing and whether certain optional trips were going ahead. Also question as to whether Zodiacs are suitable for older passengers in choppy seas!
Catering and cabin staff excellent. Cruise director and assistants leave the worst I have experienced. The fact that for 3 days the visits ashore were by rubber boats in windy choppy weather. In cruise details these were not mentioned. Arrived at departure airport 3 1/2 hours before flight. The Captain superb
Anton made it all very easy for us to decide to book this holiday. He explained it all in detail, answered all our questions and was very patient and helpful. His personality shone through and made our decision to book this holiday a most enjoyable experience. Thank you, Anton
all onboard services were great. all tours were great, especially Bratislava. on board commentaries on the gorge and the evening cruise in Budapest were uninspiring. the 4hour wait at Munich airport for the coach to the ship at Passau was particularly gauling. you asked for comment, but overall, great holiday, thank you.
Everything that had been arranged by APT went very smoothly from the flights to getting to the ship and all the excursions. The crew and staff were very helpful and nothing was too much trouble. The cabins were clean with ample hanging space for clothes. They were serviced at least twice a day. Mealtimes were delightful with ample choice of menus, excellent wine and beverages, and service. We shall certainly consider APT for another river cruise in the future.
Couldn't be faulted. All worked perfectly. Staff were wonderful at all times - efficient, kind, caring, attentive. Catering was superb. We had a wonderful week.
1. All the staff were very good, lead by Captain & the Cruise Director Bernadett 2.There were too many passengers - 172 on this River Cruise APT Travel Marvel Capella Also the Travel Marvel seems lower class than just APT cruises 3. Food quality was not as good as expected
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
This profile hasn't been claimed by the business owner.
