Food very Good.
Food very Good. Jacuzzi needs after the quiz. MUCH more regular cleaning. Staff extremely helpful and kind. Entertainment did not altogether match the age group, very loud, it emptied loung quite often

APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
Food very Good. Jacuzzi needs after the quiz. MUCH more regular cleaning. Staff extremely helpful and kind. Entertainment did not altogether match the age group, very loud, it emptied loung quite often
Everything was fantastic Organisation was first class, food amazing, staff wonderful and the entertainment with Noel & Sophia and cruise director brilliant The excursions were good and can’t fault anything but one wee thing the fitness room was not brilliant Tried the machines but they didn’t seem to work with no instructions.we will definitely be travelling with you again and recommend to all my friends 👍
We had booked an Owner’s suite & were surprised that they was no stocking of free soft drinks in the fridge, not even water ( which was €2.60 a bottle when it was around 80 cents outside). It transpired that Travelmarvel are a budget version of APT, which we were completely unaware of. The staff were superb. On times, some of the included trips were a bit underwhelming & in the first week the food was not always great, but it did improve in the second week. Overall, I enjoyed the trip as I was going to places I hadn’t been to before. The entertainment that Sophia put on was really good. Just a bit disappointed that we didn’t know that this was a “budget” cruise.
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The package was very well organised with every small detail taken care of. Such as, the luggage being taken from the rooms into the coach back into the rooms at the next stop & this continued throughout the tour which provided for a stress free trip. Likewise with hotel rooms which were ready with the room keys as soon as we stepped off the coach into the hotel on each stop over. Fantastic service. Our tour guide Benjamin was absolutely fabulous & not only organised every detail but was very funny, informative & made the whole trip exciting & feel fresh every day. He is an absolute star in the APT camp & without him the trip would not have been the same. Our coach driver Darren also needs mentioning as every day he drove he made you feel very safe & relaxed due to his great careful & considered driving, a very experienced driver. So glad we booked this trip & loved every day of it. Many thanks to all the APT staff putting this one together 10/10 from us.
We booked the Reflections of the Rockies and Alaska Cruise with APT Tours which we would recommend. There were many highlights to our holiday particularly on the Canadian part helped by our tour guide, Meghan who was brilliant. Everything was well explained and any questions were dealt with quickly and professionally. She went above and beyond to ensure our comfort and that our itinerary throughout the journey was the best it could be. Well done Meghan. The Rocky Mountaineer lived up to our expectations where the staff were very knowledgeable, entertaining and professional. Our cruise to Alaska, was superb. Travel Marvel reps were again very professional and friendly. We have not stopped talking about our Canada / Alaska holiday since returning home.
Lovely boat, great staff and all round super holiday experience.
Excellent service ,Sophia and James were especially helpful.
Balkans cruise on the Danube. The positives include the lovely modern ship, the excellent, friendly, efficient and helpful crew and staff from all areas of the ship and the quality/presentation/quantity of the food which all came together to ensure we had a lovely holiday. On the other hand the negatives include APT admin/organisation (pre boarding) and the disaster of an experience in the transfer from Bucarest to the ship, which had already left the port before we had any hope of getting to it. However, overall this was a great holiday and yes, we would travel APT Travelmarvel again
We were the only English couple on the River cruise from Amsterdam to Budapest. This was a surprise but we thoroughly enjoyed the company and relaxed nature of the mainly Austrailian Guests. Cruise Director was very knowledgeable and worked exceedingly hard to see that all guests had a great time. Food was amongst the best I have experienced on a cruise holiday and We are both looking forward to our next APT cruise.
Excellent and clear pre-cruise information received. Travel arrangements precise and carried out to the letter. Ship modern and very user friendly. Food excellent fine dining. Excursions well planned and very informative. The necessity to change ships after 7 days through water shortage in the Danube was carried out efficiently and as advised. Very little impact on the cruise programme
A cruise "on the cheap". Although we paid more than we usually do with other companies. Ice cream for desert every lunch time. Buffet Lunch with long queues Poor quality guides on some coach trips who were not interested in keeping the group together. Little time on excursions to visit places of interest. "If you want to go into the church - be back here in 7 minutes" An excellent entertainer - but how many quizzes in a fortnight? Lacking in information - "if you want a map of where you are visiting - It's on the wall, "take a photo!" Australian guests appeared to have more information prior to the trip including name badges, luggage labels and detailed itineraries well in advance. Positives. Excellent staff on board (except one receptionist.) Best cabin we have stayed in Good quality evening meal
There are many things that went to make this a memorable river cruise. All staff were friendly and smiling all the time. The food choice and quality was superb. The trips away from the boat were excellent and very informative. The only negative point was the transit from Bucharest airport to the boat was affected by traffic delays and in the end we had to go to the boat on the Bulgaria side as the boat had already transited across the river. There was a significant delay across the Friendship bridge and we did not finally board the boat till 21:30. However the crew were very good and we were whisked away for dinner and we picked up our room keys after dinner. Whilst not a good start, the cruise wax still excellent. The BA flight arrived 20 minutes early although there was a delay in getting the luggage. We noticed the BA flight now arrives some two hours latter than schedule a couple of weeks ago. If APT had recognised this we should have gone straight to the Bulgarian point. The driver of the coach spoke no English so all the passengers were in the dark to what was happening.
I would give a 4.5 if I could, because there were only two minor points which stopped a five out of five. Firstly to be clear, every staff member on board from the Captain down, from reception, to housekeeping, bar, restaurant, entertainment, guides ship staff and management were outstanding at all times. Also the food provided was excellent at all times. They all deserve a 5 out of 5. My only minor issues were: 1. After a really hot and sweaty day of walking around on a guided tour, I would have preferred a nice cooling plunge pool on the upper deck rather than warming up even more in the hot tub that is actually on the upper deck. 2. There was a bar area on the upper deck which was used for storage, but no bar service available on the upper deck. I accept these are minor issues, thus a 4.5 out of 5, but to reiterate, every individual we met was a credit to the company and should be commended on their hard work and dedication in ensuring the outstanding experience we encountered.
The ship, the crew & food were excellent but I was put off by other guests: 1. They do not change for dinner. 2. They turned for dinner in shorts, t-shirts & flip flops, the same clothes they’ve been wearing all day. 3. They took off their footwear in the lounge after dinner & we’ve to put up with the foul smell. 4. They picked up food with their fingers at buffet, locked their fingers & then moved on to the next dish
Initially when I booked I assumed that it was actually on APT cruise and not travel marvel. The staff were great but the passengers were a bit scruffy . Fancy sitting next to passengers straggling in for dinner with shorts, sweaty T-Shirts and smelly feet with flip flops!!! Although already mentioned by the cruise director on dress code, it was still ignored Food for dinner were not great. On some evenings it was appalling especially the main course. .
Appalling weather but you did well to still run the cruise, give us refreshments. We got very, very wet and cold and saw very little but not your fault and thank you for trying!
Booking the cruise was relatively easy, it was only our card provider being vigilant that meant I needed to call APT to confirm payment but whilst I was on the phone they were able to sort out our flights in a helpful and efficient way. Great friendly staff.
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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