Is Archies Footwear a legitimate company?
Yes, Archies Footwear is a legitimate company with numerous verified reviews and a high average rating. Customers frequently praise their exceptional products and customer service.

Archies Footwear is an Australian company specializing in the design and production of comfortable footwear, particularly thongs and slides with arch support. With a focus on combining style and comfort, the company offers a range of products that cater to both men and women, ensuring optimal alignment and wearability through specialized arch support. Their footwear is crafted from closed cell foam, which adapts to the unique contours of the wearer's feet. The target market for Archies Footwear includes individuals seeking everyday comfort in their footwear without compromising on style. The company emphasizes its commitment to physiotherapist-designed products, making it a popular choice among consumers who value both aesthetic appeal and foot health. Archies Footwear has gained a reputation for quality and comfort, backed by a significant number of positive customer reviews.
Archies Footwear receives high praise for its exceptional customer service and the comfort of its products, particularly its flip flops and thongs. Many reviewers highlight the quick response times and hassle-free return processes, with one customer noting a replacement was sent promptly after a strap broke.
The footwear is often described as providing excellent arch support and comfort, making them suitable for long walks. However, some customers express frustration over sizing issues, particularly the unavailability of common sizes and complaints about discomfort with certain styles. Despite these concerns, the overall sentiment remains positive, with many consumers eager to recommend Archies for their quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 160 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.6 | 21 |
| Jun 25 | 4.6 | 67 |
| Jul 25 | 4.0 | 34 |
| Aug 25 | 4.5 | 38 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Customer service was excellent responded quickly and sent out a replacement”
“They have to be the most uncomfortable pair of sliders known to man”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.3 out of 5 (good) | 3.9 out of 5 (good) | — | 160 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Archies Footwear is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 3.9).
160 reviews of Archies Footwear. Filter by what matters to you.
Over a year ago
You couldn’t ask for better service from these folks, and their products are excellent too. Being a current Archies Slides wearer, I fancied a different colour, so set about ordering a pair, this time... See more
Over a year ago
I have rarely found a company and its’ customer service as reliable, thoughtful and thorough. I just wrote them asking if they would start a customer service academy! The shoes are well made and this... See more
Quick answers to the questions people ask most.
Yes, Archies Footwear is a legitimate company with numerous verified reviews and a high average rating. Customers frequently praise their exceptional products and customer service.
No, Archies Footwear is not a scam. The company has received a high volume of verified reviews indicating positive customer experiences, particularly with their responsive customer support.
Archies Footwear specializes in comfort footwear, including flip flops and sliders. Many customers highlight the arch support and comfort of their products.
Archies Footwear accepts various payment methods, including credit/debit cards and possibly other online payment options. Customers appreciate the smooth transaction process.
Archies Footwear has a customer-friendly return policy, allowing for returns even on worn items in some cases. Customers have reported hassle-free return experiences.
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You couldn’t ask for better service from these folks, and their products are excellent too. Being a current Archies Slides wearer, I fancied a different colour, so set about ordering a pair, this time in blue. On arrival I noticed a small nick, like it had been pinched somehow, but definitely damaged. The packaging looked intact, so clearly a manufacturing fault. So I emailed them to find out how I could get a replacement pair. Two emails later and a couple of photographs later, a brand new pair was on order, free of charge, no need to send the damaged pair back. No quibbling, no excuses and all done in a friendly fashion. Brilliant.
I have rarely found a company and its’ customer service as reliable, thoughtful and thorough. I just wrote them asking if they would start a customer service academy! The shoes are well made and this company has integrity. We had delivery problems, they solved it. Archie’s Footwear is the real thing.
I have been an archies wearer for about 2 years now. Recently got their work boot insoles and decided it was time for a casual pair so I was always in comfy shoes no matter the occasion. They accidentally sent me 2 different sized insoles in the box. I contacted them and got a reply within half an hour as well as a receipt for a brand new set being sent free of charge for the mistake. Jenny was incredibly helpful! Thank you Archie's Footwear!!
I took a chance on these flipflops after seeing them all over social media. Ordered 2 pairs for free shipping, black & tan. Normally size 39.5 so ordered 39.5-40. Absolutely perfect! Great fit, good quality and so comfortable! I even use them for long walks with the dog. No sore toes or heels, they mould to your feet with use. So, if in doubt give them a try!
The customer service was outstanding! I contacted the company as I had made a mistake with the shipping address. I got an almost immediate helpful and polite reply from a HUMAN, not just dreadful AI. I was assured that my request was heard and immediately responded to. That nowadays is a very welcome and pleasant experience when dealing with online orders.
The Archie slippers are so amazing! They are super warm! They mould to your feet and feel like you’re walking on firm marshmallows. These are the most comfortable slippers I’ve ever had! It’s true that they are very tight on your feet upon arrival, but it won’t take long for them to adjust to the shape of your foot. These slippers allow you to go without socks, while still keeping them warm.
Fast arrival. Website easy to navigate. Sizing recommendations are accurate, so size that arrived fits perfectly. The arch support makes all the difference in the world! These flip flops are super supportive and comfortable. The sandal forms to your foot as you wear it.
Customer service was simply outstanding. Prompt response, ultra polite, tried to address issue and come up with ideas to help with my issue. In my opinion I could not have asked for better customer service.
I reached out to customer service after receiving the slides, as unlike the two pairs of flip flops I’ve purchased, the slides did not fit as I had hoped. Miss Lia responded almost immediately to my email, and offered suggestions as to what I could do to improve the fit. After trying her thorough instructions, I reached out again. A short time after I write, Miss Lia again reached out. Her resolve to solve my issue was unlike anything I had experienced; she shared information about the company’s return/exchange policies with the goal of simply my being pleased with the outcome. She is an amazing ambassador to the company, providing exceptional customer service. Great company, great products. Order from them, you won’t be sorry!
Archie’s team consistently goes above and beyond, delivering a level of customer service that is truly unmatched. As a customer, I always feel valued and supported—I've never been let down. Every time I’ve needed assistance, they’ve exceeded my expectations. While the footwear is incredibly comfortable and my go-to choice, it's the outstanding customer service that truly sets them apart. This is how a successful business is run—by putting customers first.
I waited patiently for the winter slippers to arrived it was wonderful but sadly I had to return them, the issues with my feet didn’t allow me to wear them. During this process, I reached out by chat and was lucky to come across Lois!! A wonderful person who supported me throughout. Thank you Lois your help was kind, emphatic and attentive. You are truly a lovely person congratulations your excellent support.
Title: Archie’s Flip Flops: So Good, My Nerves Forgot They Were Mad at Me If you told me I’d be raving about flip flops in 2025, I’d have laughed—mostly to keep from crying. As someone with peripheral neuropathy, my feet and flip flops have been sworn enemies for years. I had written them off like I did low-rise jeans and my first ex. But then… Archie’s. These magical, arch-loving wonders have somehow convinced my nerve endings to calm down. I can walk without intense pain. I can stroll, even sashay, without my feet filing a complaint. It’s like slipping my feet into two tiny orthopedic hugs. Honestly, these are not just flip flops—they’re life-altering soul sandals. I don’t know what kind of sorcery this is, but I’m sold. Archie’s: if you’re reading this, call me. I’m ready to be your next spokesperson. I’ll shout it from the rooftops, or at least from the comfy sidewalk I can now walk on without wincing. Your flip flops deserve their own holiday. 10/10. Would recommend to everyone—especially fellow neuropathy warriors who’ve given up on flip flops. There’s hope. And it has arch support.
Die Schuhe an sich waren sehr schön. leider muss man die Schuhe viel grösser bestellen. Mit waren meine bestimmt 1-2 Größen zu klein obwohl ich sie schon grösser bestellt habe. Dann habe ich sie zurückgesendet und muss nun 10,98€ bezahlen. Seid vorsichtig, das ist Abzocke.
I love Archers, have just added to my collection which is growing fast - 9 flit flops and 2 sliders so I believe that shows I love them, They are so so comfortable and do support your feet. My Podiatrist sells them so shows he approves. Also have to give a shout out to the CS team who are excellent, nothing is too much trouble for them. Bring on more colours!!
I am very disappointed with my experience and don't find the webshop customer friendly. Beware of the high return fees! They claim free returns, but that's only if you exchange the slippers or if you accept store credit so you have to buy another item on their webshop. If you just want to get your money back, you have to pay 5,99 EUR. They also take into account the shipping fees. Normally, shipping fees are paid back if you return an item. At least that's what I'm used to from other online webshops that don't have stores. In total I have to now pay back 10,98 EUR just for returning an item. This is an extremely high amount in my opinion and I will not order again from their webshop until they improve this aspect.
I received the wrong size and contacted customer service. I had an immediate response from Miah. She asked for some documentation, which I sent. Within minutes I had a response that my correct size was on the way. Excellent customer service!
Customer service is second to none. I changed my mind on colour during the ordering process and didn’t check the size on my final choice resulting in ordering the incorrect size. I realised my error a few hours later when I checked my confirmation email. I sent a message to see if my order could be changed and Raymond managed to cancel my original incorrect order and place a new order for the correct size. I was very impressed with the customer service which meant that I didn’t have to go through the return of the incorrect size and a delay in getting my new correctly sized Archies. Quick delivery meant I’ve been wearing my new super comfortable flip flops today Thank you to Raymond.
Fantastic customer service! I ordered a pair of slides and unfortunately I was sent flip flops instead. I was a bit disappointed as I wanted them for a holiday next week. However I contacted customer services by email and they (Ian) responded very quickly, took ownership of the problem, apologised and then confirmed that a new pair were in their way to me … tracked 48 hours so I’ll get them for my holiday. Also they kindly gifted me the flip flops which I will pass onto a friend as I already have a pair of Archie’s flip flops. Absolutely brilliant turning what could have been a bad experience into a definite ‘feel good’ experience. BTW, the flip flops that I already wear are so comfortable, I can highly recommend them. And can’t wait to try the sliders, I’m sure they’ll be equally as good 😊
Excellent customer service ⭐️⭐️⭐️⭐️⭐️ Flip flops SO comfortable and flexible - I love them. Contacted costumer service due to confusion about my delivery and got answer and help within an hour. Very friendly and helpful - best costumer experience ever 😊
The slides I ordered were just barely too small. I reached out to customer service because I wasn’t sure if I should order a size larger or try another of the same size. Paul was good enough to send me another pair to try without obligation. They were perfect! I simply had to request a free return label for the originals and send them back. He made it seamless for me! I love my shoes and I’m a customer for life!
Archies Footwear is an Australian company specializing in the design and production of comfortable footwear, particularly thongs and slides with arch support. With a focus on combining style and comfort, the company offers a range of products that cater to both men and women, ensuring optimal alignment and wearability through specialized arch support. Their footwear is crafted from closed cell foam, which adapts to the unique contours of the wearer's feet. The target market for Archies Footwear includes individuals seeking everyday comfort in their footwear without compromising on style. The company emphasizes its commitment to physiotherapist-designed products, making it a popular choice among consumers who value both aesthetic appeal and foot health. Archies Footwear has gained a reputation for quality and comfort, backed by a significant number of positive customer reviews.
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