Ares Sportswear is a custom sports apparel company based in Columbus, Ohio, specializing in the design and production of personalized clothing for athletes and teams. The company offers a wide range of products, including track and field t-shirts, hoodies, basketball jerseys, and hockey apparel. Ares Sportswear caters to schools, sports teams, and individual athletes looking for high-quality, affordable sportswear that can be customized to meet their specific needs.
With a focus on fast service and affordability, Ares Sportswear allows customers to easily design their own apparel through their user-friendly website. By providing options for customization, the company aims to enhance team spirit and personal expression in sports. Ares Sportswear is dedicated to delivering products that meet the demands of sports enthusiasts and teams alike, making it a reliable choice for those seeking custom sports gear.
Ares Sportswear has a positive customer experience.
Ares Sportswear receives a mix of praise and criticism from its customers. Many reviewers highlight the excellent customer service, noting the personal attention and responsiveness of staff members like Dan and Terri.
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Consumers appreciate the quality of the products, with several mentioning great print quality and timely delivery on past orders. However, there are significant complaints regarding order fulfillment and communication. Some customers express frustration over delayed shipments, lack of responses to inquiries, and issues with incorrect items being sent. A few reviews indicate that these problems have negatively impacted events and overall satisfaction. While many enjoy their experiences with Ares, the recurring issues with order management and communication suggest that improvements are needed.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
100
100%
—
● Low
4.2 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2024.
Last 3 months
1.0
12-month avg
3.0
All-time
4.2
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
5.0
1
Jun 24
—
0
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
Top praiseof 78 positive reviews
Customer service49%
38 mentions
Fast & efficient24%
19 mentions
Quality18%
14 mentions
Easy to use13%
10 mentions
“However, my most recent order stood out with above and beyond customer service”
On “Customer service” · May 4, 2024
Top complaintsof 16 negative reviews
Shipping38%
6 mentions
Customer service25%
4 mentions
Pricing19%
3 mentions
Refund19%
3 mentions
“If I could leave negative stars, I would”
On “Shipping” · Nov 7, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hobbies & Crafts.
Overall rating and review count for this company and similar companies
This is my fourth year.
Did not get apparel when promised.
Was not notified immediately that certain items were not in stock.
Still have not received my rebate for opening the on line store.
Have called several times without talking to someone and no return calls.
Don’t know why I continue with Ares???
Sincerely,
Coach Lawson GCHS
Had a team store built for my sports team and there were several issues with getting it set up. It took multiple weeks to get the store fully set up and situated. Prices seemed to be rather high for the items. Shipping took longer than said it would. Had an athlete order an item and when the order came in, the item never came. She received an email that day that said the item was discontinued and was given a refund. Very unsure of how the item was on the store but was a discontinued item. Will not be using again.
I (we)...my husband's boys and girls tennis teams...have placed many orders and done several stores with Ares. I am just disappointed with how the ending of this store went...I felt communication was terribly lacking and felt somewhat deceived on the final shipping. We did receive everything...just not when it was agreed upon and that day, after emailing and calling and not hearing anything back...well, it just ruined the experience for me.
Yes, Ares Sportswear is a legitimate company with numerous verified customer reviews. They have received a mix of ratings, with many customers praising their quality and customer service, although there are some complaints about communication.
Is Ares Sportswear a scam?
No, Ares Sportswear is not a scam. While some customers have reported issues, the majority of verified reviews highlight excellent customer service and product quality.
What products does Ares Sportswear offer?
Ares Sportswear specializes in custom sportswear and gear, including apparel for teams and events. Customers have noted the quality of their printed items and sports bags.
What are the payment methods available at Ares Sportswear?
Ares Sportswear accepts various payment methods, including credit cards and online payment options. Specific payment details can usually be found during the checkout process on their website.
All 5 questions →Show fewer questions
How can I contact Ares Sportswear for customer support?
You can reach Ares Sportswear's customer support through their website's contact form or by phone. Many reviews mention prompt responses from their account managers.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I have ordered from This company previously and had a great experience. This time, what I ordered was not what I received. They did compensate me by refunding me 30% of the order.
Customer service and responsiveness in creating and ordering were great. But a serious mess up on delivery! Paid for overnight shipping, they shipped it regular UPS. It has since been delayed twice with UPS. Am now reciving the over over a week after it was orignally planned for.
Easy to order from and good prices but…disappointing
Easy to order from and good prices but horrible customer service and got a lot of our orders wrong and many products we ordered on time weeks later were no longer available
Ares Sportswear is a custom sports apparel company based in Columbus, Ohio, specializing in the design and production of personalized clothing for athletes and teams. The company offers a wide range of products, including track and field t-shirts, hoodies, basketball jerseys, and hockey apparel. Ares Sportswear caters to schools, sports teams, and individual athletes looking for high-quality, affordable sportswear that can be customized to meet their specific needs.
With a focus on fast service and affordability, Ares Sportswear allows customers to easily design their own apparel through their user-friendly website. By providing options for customization, the company aims to enhance team spirit and personal expression in sports. Ares Sportswear is dedicated to delivering products that meet the demands of sports enthusiasts and teams alike, making it a reliable choice for those seeking custom sports gear.