Ares Sportswear is a custom sports apparel company based in Columbus, Ohio, specializing in the design and production of personalized clothing for athletes and teams. The company offers a wide range of products, including track and field t-shirts, hoodies, basketball jerseys, and hockey apparel. Ares Sportswear caters to schools, sports teams, and individual athletes looking for high-quality, affordable sportswear that can be customized to meet their specific needs. With a focus on fast service and affordability, Ares Sportswear allows customers to easily design their own apparel through their user-friendly website. By providing options for customization, the company aims to enhance team spirit and personal expression in sports. Ares Sportswear is dedicated to delivering products that meet the demands of sports enthusiasts and teams alike, making it a reliable choice for those seeking custom sports gear.
Ares Sportswear receives a mix of praise and criticism from its customers. Many reviewers highlight the excellent customer service, noting the personal attention and responsiveness of staff members like Dan and Terri.
Consumers appreciate the quality of the products, with several mentioning great print quality and timely delivery on past orders. However, there are significant complaints regarding order fulfillment and communication. Some customers express frustration over delayed shipments, lack of responses to inquiries, and issues with incorrect items being sent. A few reviews indicate that these problems have negatively impacted events and overall satisfaction. While many enjoy their experiences with Ares, the recurring issues with order management and communication suggest that improvements are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 100 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 1 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“However, my most recent order stood out with above and beyond customer service”
“If I could leave negative stars, I would”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hobbies & Crafts.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 3.3 out of 5 (fair) | — | 100 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | −3% | 551 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | — | 272 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.0 out of 5 (good) | 4.8 out of 5 (good) | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 25 |
Bottom line: Ares Sportswear is #5 of 5 on overall rating in this group. On delivery, Pellpax scores higher (5.0 vs 3.3).
100 reviews of Ares Sportswear. Filter by what matters to you.
Over a year ago
Amazing products and customer service. The girls love all their spirit wear. We had a sizing issue and Zac was so helpful and right on it!! We definitely recommend Ares and will order again!!
Over a year ago
Customer service reps were very helpful, patient and will use again
Quick answers to the questions people ask most.
Yes, Ares Sportswear is a legitimate company with numerous verified customer reviews. They have received a mix of ratings, with many customers praising their quality and customer service, although there are some complaints about communication.
No, Ares Sportswear is not a scam. While some customers have reported issues, the majority of verified reviews highlight excellent customer service and product quality.
Ares Sportswear specializes in custom sportswear and gear, including apparel for teams and events. Customers have noted the quality of their printed items and sports bags.
Ares Sportswear accepts various payment methods, including credit cards and online payment options. Specific payment details can usually be found during the checkout process on their website.
You can reach Ares Sportswear's customer support through their website's contact form or by phone. Many reviews mention prompt responses from their account managers.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
If I could leave negative stars, I would. Working with this company was a shambles from beginning to end. Zero to no communication when we had issues with product not being shipped, massive delays, and to cap it all off, they messed up the fundraising check they were supposed to provide. They sent our check to me, then a week later sent a second check. When I inquired about it they said to destroy the second check, which I did, as I had already passed the first along to the team coach. Then three days late, they emailed and said to destroy the FIRST check instead. Multiple emails and phone calls later and all they finally said was "sorry, not our fault." Unacceptable and I will be filing a complaint with the BBB.
I’ve placed an order with them previously, the quality of the print was great and they had reached out to confirm my design, everything was done in a quick manner. However, my most recent order stood out with above and beyond customer service. I told them I needed my order by a certain date, they told me as long as I put my order through before 5pm of that day they’d get my order through by when I needed it. They even called me so we could discuss certain issues immediately to cut down on response time to meet my deadline. Amazing customer service.
They continue to go above and beyond even through Covid. I will 100% use them again and recommend them to anyone looking to open a store.
TEAM ARES continues to set the gold standard in service, communication, and gear/products. I have been with this team for the past 5 years. I model my athletic department to be a first class like college athletic departments. With TEAM ARES I feel I get it from them. We are committed to them as they are to our athletic department and student activities. It is a "family" atmosphere , from knowing Marc in customer service, to Steve, Ty, Brian, Dave to"Coleen". The weekly calls/emails to "check in" is appreciated as they share whats new with products, services or deals. Need custom teamlogo sneakers? Yeah they can get it!!!! They are creative too so the look is unique. They stand behind their services and products. The question should not be about how are they doing, the question should be when are you signing up to be on this team.
Amazing products and customer service. The girls love all their spirit wear. We had a sizing issue and Zac was so helpful and right on it!! We definitely recommend Ares and will order again!!
Terri is amazing! Every time I need something she gets it done. Best customer service hands down.
thanks...no problems
They were able to work with me and help me get the right items that i needed for my wrestling program and get them in a timely mannor.
Awesome service from Griffin
Customer service reps were very helpful, patient and will use again
no response to calls
Quality, service and turnaround top notch
DO NOT ORDER FROM THIS COMPANY!!! WARNING!!! This company absolutely ruined a school event for us. They had guaranteed our school to have our clothing order by a specific date. They called us up 5 days before the event (on the day that the order was supposed arrive), to tell us that malware had attacked their system and they would not be able to complete the order. It is now too late to order shirts from another company for our school's event. We would have to raise the price of the shirts astronomically, for us to go elsewhere. I teach at a low income school, and students don't have $90 to spend on a tshirt. This company is completely unreliable and unprofessional. I strongly encourage you to go somewhere else. I will be emailing the entire school district (who previously ordered from Ares), and I will tell them find someone new. This is so disappointing. The company didn't offer anything to fix the situation or make it better in anyway. This is not good customer service. Griffin was our point person and all he sent was a half-hearted apology. It was a pathetic attempt at fixing the situation. Again, I cannot stress enough, that you should not use this company.
Great experience.
This is my fourth year. Did not get apparel when promised. Was not notified immediately that certain items were not in stock. Still have not received my rebate for opening the on line store. Have called several times without talking to someone and no return calls. Don’t know why I continue with Ares??? Sincerely, Coach Lawson GCHS
We really liked our shirts and Ares was easy to work with despite that it sometimes took me awhile to respond. The only reason it was not five stars is that my contact changed in the middle of all this and some corrections that were made early on were not captured. I did catch one which was changed however the misspelling on our team name was not. It was spelled correctly in the back but not in the front. It was fine as the name was just not spelled the way we were spelling it vs it be a total misspell. Will still use Ares in the future!
Had a team store built for my sports team and there were several issues with getting it set up. It took multiple weeks to get the store fully set up and situated. Prices seemed to be rather high for the items. Shipping took longer than said it would. Had an athlete order an item and when the order came in, the item never came. She received an email that day that said the item was discontinued and was given a refund. Very unsure of how the item was on the store but was a discontinued item. Will not be using again.
The sales representatives that I worked with were all very professional and provided excellent customer service. The items were shipped promptly. My teammates are very satisfied with the quality of the shirts.and reasonable prices. I will be recommending this company to other teams looking for uniforms.
Ares Sportswear is a custom sports apparel company based in Columbus, Ohio, specializing in the design and production of personalized clothing for athletes and teams. The company offers a wide range of products, including track and field t-shirts, hoodies, basketball jerseys, and hockey apparel. Ares Sportswear caters to schools, sports teams, and individual athletes looking for high-quality, affordable sportswear that can be customized to meet their specific needs. With a focus on fast service and affordability, Ares Sportswear allows customers to easily design their own apparel through their user-friendly website. By providing options for customization, the company aims to enhance team spirit and personal expression in sports. Ares Sportswear is dedicated to delivering products that meet the demands of sports enthusiasts and teams alike, making it a reliable choice for those seeking custom sports gear.
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