Ares Sportswear is a custom sports apparel company based in Columbus, Ohio, specializing in the design and production of personalized clothing for athletes and teams. The company offers a wide range of products, including track and field t-shirts, hoodies, basketball jerseys, and hockey apparel. Ares Sportswear caters to schools, sports teams, and individual athletes looking for high-quality, affordable sportswear that can be customized to meet their specific needs.
With a focus on fast service and affordability, Ares Sportswear allows customers to easily design their own apparel through their user-friendly website. By providing options for customization, the company aims to enhance team spirit and personal expression in sports. Ares Sportswear is dedicated to delivering products that meet the demands of sports enthusiasts and teams alike, making it a reliable choice for those seeking custom sports gear.
Ares Sportswear has a positive customer experience.
Ares Sportswear receives a mix of praise and criticism from its customers. Many reviewers highlight the excellent customer service, noting the personal attention and responsiveness of staff members like Dan and Terri.
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Consumers appreciate the quality of the products, with several mentioning great print quality and timely delivery on past orders. However, there are significant complaints regarding order fulfillment and communication. Some customers express frustration over delayed shipments, lack of responses to inquiries, and issues with incorrect items being sent. A few reviews indicate that these problems have negatively impacted events and overall satisfaction. While many enjoy their experiences with Ares, the recurring issues with order management and communication suggest that improvements are needed.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
100
100%
—
● Low
4.2 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2024.
Last 3 months
1.0
12-month avg
3.0
All-time
4.2
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
5.0
1
Jun 24
—
0
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
Top praiseof 78 positive reviews
Customer service49%
38 mentions
Fast & efficient24%
19 mentions
Quality18%
14 mentions
Easy to use13%
10 mentions
“However, my most recent order stood out with above and beyond customer service”
On “Customer service” · May 4, 2024
Top complaintsof 16 negative reviews
Shipping38%
6 mentions
Customer service25%
4 mentions
Pricing19%
3 mentions
Refund19%
3 mentions
“If I could leave negative stars, I would”
On “Shipping” · Nov 7, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hobbies & Crafts.
Overall rating and review count for this company and similar companies
My team placed their order in mid August with a deliver date in September. There was a glitch in the system so our order did not get processed on time and the apparel started to come in weeks after that. We are still receiving items to this day.
Very disappointed in how long this took.
2.5 stars really: 5 star product - the kids loved the soccer jerseys and they were all done exactly as asked. 0 star for website and ordering process - it was 4 day, 4 hour task to order because of all the troubles with the site. Get that site updated so I can give 5 stars next time!
The website is difficult to use. They embroidered the wrong name on the jacket and I’m now working through getting that fixed. The jackets look great but it’s been a bit of a hassle to get them ordered and accurate.
Yes, Ares Sportswear is a legitimate company with numerous verified customer reviews. They have received a mix of ratings, with many customers praising their quality and customer service, although there are some complaints about communication.
Is Ares Sportswear a scam?
No, Ares Sportswear is not a scam. While some customers have reported issues, the majority of verified reviews highlight excellent customer service and product quality.
What products does Ares Sportswear offer?
Ares Sportswear specializes in custom sportswear and gear, including apparel for teams and events. Customers have noted the quality of their printed items and sports bags.
What are the payment methods available at Ares Sportswear?
Ares Sportswear accepts various payment methods, including credit cards and online payment options. Specific payment details can usually be found during the checkout process on their website.
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How can I contact Ares Sportswear for customer support?
You can reach Ares Sportswear's customer support through their website's contact form or by phone. Many reviews mention prompt responses from their account managers.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Very unorganized and slow response time. Finally reached out to a manager and received support, however, the apparel still didn't come until the season was almost over.
Ares Sportswear is a custom sports apparel company based in Columbus, Ohio, specializing in the design and production of personalized clothing for athletes and teams. The company offers a wide range of products, including track and field t-shirts, hoodies, basketball jerseys, and hockey apparel. Ares Sportswear caters to schools, sports teams, and individual athletes looking for high-quality, affordable sportswear that can be customized to meet their specific needs.
With a focus on fast service and affordability, Ares Sportswear allows customers to easily design their own apparel through their user-friendly website. By providing options for customization, the company aims to enhance team spirit and personal expression in sports. Ares Sportswear is dedicated to delivering products that meet the demands of sports enthusiasts and teams alike, making it a reliable choice for those seeking custom sports gear.