I like the size of this Stapler
I like the size of this Stapler, very compact & easy to use!

Arrow Electronics is a global technology distributor that provides electronic components, enterprise computing solutions, and related services to manufacturers and commercial customers. The company serves as an intermediary between technology suppliers and businesses, offering supply chain services, design engineering support, and logistics solutions across various industries including automotive, industrial, and telecommunications.
Arrow Electronics receives a significant amount of negative feedback, with many reviewers expressing frustration over order issues and shipping delays. Customers report receiving incorrect goods and experiencing a challenging return process, often citing poor communication and additional costs.
The time taken to receive quotes and responses is deemed unreasonable, with some waiting weeks for basic information. While there are a few positive remarks about the quality of certain products and commendable customer service experiences, these are overshadowed by the overall dissatisfaction. Reviewers highlight a buggy website and unreliable delivery dates, further contributing to a poor shopping experience. Despite some praise for specific staff members, the majority sentiment is overwhelmingly negative. Overall, Arrow Electronics struggles to meet customer expectations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 60 | 100% | -2.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 2.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 3.3 | 3 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Rishaad and the rest of the Arrow team where very helpful in addressing my concerns and figuring out the replacement...”
“i havent seen a distribution like this in my entire career before”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.2 out of 5 (poor) | 100 out of 100 | 2.8 out of 5 (fair) | 2.2 out of 5 (poor) | 2.4 out of 5 (poor) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Arrow Electronics is #5 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 2.4).
60 reviews of Arrow Electronics. Filter by what matters to you.
Quick answers to the questions people ask most.
Arrow Electronics is a global distributor of electronic components, computer products, and enterprise computing solutions. We offer semiconductors, passive components, interconnect products, computing and storage solutions, and embedded systems from leading manufacturers.
Arrow Electronics primarily serves business customers including manufacturers, contract manufacturers, and commercial customers. Individual consumers may need to purchase through our authorized retail partners or online marketplaces.
You can request a quote through our website by creating an account and using our quote request tool. Alternatively, contact your local Arrow sales representative or call our customer service team for personalized assistance.
We offer various shipping options including standard ground, expedited, and overnight delivery. Delivery times vary by location and product availability, typically ranging from 1-5 business days for in-stock items.
Yes, Arrow provides comprehensive technical support including design assistance, product selection guidance, and engineering services. Our technical experts can help with component selection, compatibility issues, and design optimization.
Returns are generally accepted within 30 days of purchase for unopened, unused products in original packaging. Custom or programmed components may have different return restrictions, and return authorization is required for all returns.
You can track your order through your online account on our website or by using the tracking number provided in your shipping confirmation email. Customer service representatives can also provide order status updates over the phone.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 30% of recent reviews are 4–5★ and 68% are 1–2★.
Arrow provides various educational resources including webinars, technical seminars, and online training materials. We also offer design workshops and certification programs to help engineers stay current with technology trends.
We accept major credit cards, wire transfers, and offer credit terms for qualified business customers. Purchase orders are accepted from established commercial accounts with approved credit applications.
Partnership opportunities vary by region and product category. Contact our partner development team through our website or speak with a regional sales manager to discuss potential distributor or reseller opportunities.
Arrow Electronics is a global technology distributor that provides electronic components, enterprise computing solutions, and related services to manufacturers and commercial customers. The company serves as an intermediary between technology suppliers and businesses, offering supply chain services, design engineering support, and logistics solutions across various industries including automotive, industrial, and telecommunications.
This profile hasn't been claimed by the business owner.