CrowdTrust is a review platform designed to facilitate customer feedback and ratings for businesses in the Shopping & Fashion sector. By providing a space for consumers to share their experiences, the company aims to enhance transparency and trust in online shopping. Customers utilize CrowdTrust to make informed decisions about products and services, relying on genuine reviews from other shoppers. The platform serves a diverse audience, including individual consumers seeking reliable information before making purchases and businesses looking to improve their reputation through authentic customer insights. With its user-friendly interface and focus on customer-driven reviews, CrowdTrust helps foster a community where shoppers can confidently navigate the fashion landscape, ultimately benefiting both consumers and retailers alike.
Asoso receives mixed feedback from its customers, reflecting both positive experiences and significant frustrations. Many reviewers praise the fast shipping and helpful customer service, noting that returns are handled quickly and refunds are processed without issue.
However, a substantial number of complaints highlight severe problems with order fulfillment and customer support, with some customers reporting that their orders never arrived or that they faced difficulties in obtaining refunds. Issues such as poor communication and unhelpful responses from customer service are frequently mentioned, leading to dissatisfaction. While some consumers appreciate the quality of the products, others express disappointment with items that do not meet expectations. Overall, Asoso's service appears inconsistent, leaving many customers feeling frustrated.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 23 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 23 | 5.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 3.1 out of 5 (fair) | 50 out of 100 | — | 23 |
| 1.3 out of 5 (poor) | 100 out of 100 | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +12% | 368 |
Bottom line: Asoso is #2 of 5 on overall rating in this group.
23 reviews of Asoso. Filter by what matters to you.
Geld wurde abgehoben, Bestellung aber nicht aufgegeben. Ich wende mich mehrmals an den Kundenservice um mein Geld wieder zu bekommen. Seit über 7 Wochen muss ich mich darum kümmern und bekommen immer die gleiche Email. Nun wende ich mich auf diesem Weg an Asos, ich möchte mein Geld gerne wieder haben, schade dass es nicht über einen anderen Weg geht.
Quick answers to the questions people ask most.
Yes, Asoso is a legitimate company with numerous verified reviews, boasting an overall positive rating. Many customers report satisfactory experiences, particularly with their selection and customer service.
Asoso is not a scam; however, some customers have reported issues with delivery and returns. It's important to check verified reviews for a balanced perspective.
Asoso specializes in shopping and fashion, offering a wide range of clothing items. Customers frequently praise the variety available.
Asoso accepts various payment methods, including credit cards and online payment systems. It's advisable to check their website for the latest options.
Asoso has a return policy that allows for easy returns; however, some customers have experienced delays in refunds. Generally, the process is described as straightforward.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 57% of recent reviews are 4–5★ and 43% are 1–2★.
CrowdTrust is a review platform designed to facilitate customer feedback and ratings for businesses in the Shopping & Fashion sector. By providing a space for consumers to share their experiences, the company aims to enhance transparency and trust in online shopping. Customers utilize CrowdTrust to make informed decisions about products and services, relying on genuine reviews from other shoppers. The platform serves a diverse audience, including individual consumers seeking reliable information before making purchases and businesses looking to improve their reputation through authentic customer insights. With its user-friendly interface and focus on customer-driven reviews, CrowdTrust helps foster a community where shoppers can confidently navigate the fashion landscape, ultimately benefiting both consumers and retailers alike.
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