Atlas - Rewards Credit Card is a financial technology company that offers a modern credit card solution designed to assist individuals in building credit while earning cash back. The card is notable for its higher approval rates, making it accessible to those without an existing credit history. Customers can apply swiftly through the Atlas app, receiving approval in under two minutes.
The Atlas credit card features a rewards program that allows users to earn cash back at over 50,000 locations, including popular subscription services and everyday essentials. Additionally, Atlas provides integrated services such as a subscription manager and early paycheck access, all bundled at a competitive price. The company's target market includes individuals seeking to establish or improve their credit score while enjoying financial rewards and benefits.
Atlas - Rewards Credit Card has a positive customer experience.
Atlas - Rewards Credit Card receives high praise from many users, with 87% of reviews reflecting a positive experience. Customers frequently highlight the significant boost to their credit scores, with several noting that Atlas has been instrumental in their financial recovery.
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The application process is described as seamless and straightforward, making it easy for new users to get started. However, some reviewers express frustration with account management issues, including difficulties in resetting passwords and closing accounts, which detracts from the overall experience. Despite these complaints, the majority of feedback emphasizes the helpfulness of the staff and the effectiveness of the credit-building features. Overall, Atlas is well-regarded for its credit support, though there are notable areas for improvement in customer service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
60
100%
● Medium
4.5 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
4.5
12-month avg
4.5
All-time
4.5
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 25
4.6
38
Sep 25
4.3
22
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 52 positive reviews
Easy to use15%
8 mentions
Website & app12%
6 mentions
Customer service12%
6 mentions
Fast & efficient8%
4 mentions
“Credit card was easy to apply for the approval process was seamless and Quick”
On “Easy to use” · Sep 7, 2025
Top complaintsof 4 negative reviews
Account issues75%
3 mentions
Customer service75%
3 mentions
Charges50%
2 mentions
Response time50%
2 mentions
“I'm I always email them asking them if they could reset my password or help me get log back onto my account and I hav...”
On “Account issues” · Sep 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Credit Cards.
Overall rating and review count for this company and similar companies
Bottom line: Atlas - Rewards Credit Card is #4 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 3.4).
Reviews
60 reviews of Atlas - Rewards Credit Card. Filter by what matters to you.
I'm I always email them asking them if they could reset my password or help me get log back onto my account and I haven't been on my account in a while and I know y'all been taking money out of my ban... See more
its a joke ..they don't issue debit cards even though direct deposit is set up. I had a problem with a unauthorized charge and I have been trying to talk to someone for two days and no response, meanw... See more
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I'm I always email them asking them if they could reset my password or help me get log back onto my account and I haven't been on my account in a while and I know y'all been taking money out of my bank account and putting it on there
its a joke ..they don't issue debit cards even though direct deposit is set up. I had a problem with a unauthorized charge and I have been trying to talk to someone for two days and no response, meanwhile my account is locked and have no access to my funds and cant call anyone because they don't have a contact number; absolutely terrible. I'm in the process of filing a formal complaint against them with the FDIC. Terrible customer service compounded by the fact you can't get anyone on the phone. It's the worst banking set up I have ever seen and they should not be allowed to operate or conduct business in the USA.
Edited to add... account is still open and they refuse to close it despite 10 tickets and 35 enails.
Edit to add - despite what is stated in their response, they have not resolved the issue at all and the account is now restricted instead of closed as requested on August 28th 2025 following their quadruple confirmation to cancel policy.
Canceled my account weeks ago and they are still charging me. Can't reach anyone and their AI chat bot is absolutely no help. Business lacks customer support. I turned off auto draft and they turned it back on. Scam tactics to get you to apply. I received none of the benefits they listed and a $10 credit for my mid 600s credit score. Never received my card either.
Update-Currently going back and forth with 25 emails and despite submitting two cancelation notices and going thru the whole cancelation process on Aug 28,2025, my account is still open and they are refusing to cancel or close the account. Stay far away from this company. I had to choose to confirm to cancel 4 times and they still refuse to close the account and are attempting to charge my bank. My uncle is a lawyer and looking for other clients they have done this to so he can file a class action lawsuit. I'm very sure I'm not the only one they are scamming.
it wad my first experience with having a credit card and it was easy to understand and navigate through out the app. ive only seen improvement since ive joined
Atlas - Rewards Credit Card is a financial technology company that offers a modern credit card solution designed to assist individuals in building credit while earning cash back. The card is notable for its higher approval rates, making it accessible to those without an existing credit history. Customers can apply swiftly through the Atlas app, receiving approval in under two minutes.
The Atlas credit card features a rewards program that allows users to earn cash back at over 50,000 locations, including popular subscription services and everyday essentials. Additionally, Atlas provides integrated services such as a subscription manager and early paycheck access, all bundled at a competitive price. The company's target market includes individuals seeking to establish or improve their credit score while enjoying financial rewards and benefits.