Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.8	60	100%	+0.3	● Low

2.8 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Dec 2025.

Last 3 months: 2.9▲ 0.3
12-month avg: 2.8
All-time: 2.8
Category avg: 2.8

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · health.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Quality	Value	Trend	Reviews
Audien HearingThis company	2.8 out of 5 (poor)	100 out of 100	3.7 out of 5 (good)	1.8 out of 5 (poor)	2.2 out of 5 (poor)	—	60
Rula	4.6 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	5.0 out of 5 (good)	2.6 out of 5 (poor)	—	1,000
Webapoteket	4.8 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	—	—	100
Canada Pharmacy	4.3 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	—	4.6 out of 5 (good)	—	100
Amicafarmacia	1.1 out of 5 (poor)	100 out of 100	—	—	—	—	100

Bottom line: Audien Hearing is #4 of 5 on overall rating in this group. On quality, Rula scores higher (5.0 vs 1.8).

Reviews

60 reviews of Audien Hearing. Filter by what matters to you.

2.8ⓘ

Customer reviews (60)

3 reviews in the last 12 months

Write a review

Jim Summers

1 review

Aug 4, 2025

Poor support service

I bought the ion pro hearing aides 2 weeks ago and the hearing was good. Suddenly the left hearing aid would not charge. Customer support said I would get a new hearing aid pair sent but only after they received the defective one. So I am looking at 2-3 weeks of not having any hearing aides. Poor customer service. They should overnight the new set and if you don’t return the old ones charge you again. When I complained about the wait the guy cut me off on the phone.

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Mr. Singlendon

1 review

Dec 2, 2025

Most unhappy with my purchase.

Most unhappy with my purchase, which seemed defective when I received it. I suspect it had been used. They said I waited too long to return it, but see the review on this site from someone that says they ARE within the 45 day window, but that Audien is putting them off until they are out of warranty... They promised a $428 credit for a new set of hearing aids. when I called them about it, they knew nothing about the credit and only said: "oh, just ignore that offer." The only wanted to send me another set of the ones I had gotten. Then a guy called and said he would send a higher model--for $350! I suspected something weird, so I called Audien. They knew nothing about the call. They have a "mask and gun" method of doing business. I have told everyone I know about Audien--and they will tell everyone they know, and....

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Chuckie Tatarian

1 review

Oct 20, 2025

Audien Hearing aides--they sqeal all the time

they sqeal all the time. Muffled sound. Though the positive side was the money. Yet, trying to fix the sqeal and short battery life for a all day user is a big draw back. I'm in construction and I need to hear. They are not made with quality in mind. Just ship them out and get people in their company to write reviews. If you go on their facebook page and say the truth about them. They delete the response. May have a million sold. But only 20% or less like them..

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Audien Hearing FAQ

Quick answers to the questions people ask most.

What types of hearing aids does Audien Hearing offer?

Audien Hearing specializes in affordable, over-the-counter hearing aids designed for mild to moderate hearing loss. Their products include rechargeable hearing aids with advanced digital technology and noise reduction features. All devices are FDA-registered and designed to provide clear, natural sound quality.

How much do Audien hearing aids cost?

Audien hearing aids are priced significantly lower than traditional hearing aids, typically ranging from a few hundred to under $1,000 per pair. This makes them one of the most affordable options on the market compared to prescription hearing aids that can cost $3,000-$7,000. Pricing varies by model and features included.

Do I need a prescription or hearing test to purchase Audien hearing aids?

No, Audien hearing aids are available over-the-counter without a prescription or professional hearing test. However, they recommend taking their online hearing assessment to help determine if their products are suitable for your level of hearing loss. These devices are intended for adults with mild to moderate hearing loss.

What is Audien's return policy and warranty?

Audien typically offers a 45-day money-back guarantee, allowing customers to try their hearing aids risk-free. They also provide a warranty on their products covering manufacturing defects. If you're not satisfied with your purchase, you can return the devices within the trial period for a full refund.

All 10 questions →

How do I know if Audien hearing aids will work for my hearing loss?

Audien hearing aids are designed for mild to moderate hearing loss, which affects the majority of people with hearing difficulties. You can take their online hearing assessment on their website to get personalized recommendations. If you have severe or profound hearing loss, you should consult with an audiologist for prescription hearing aids.

How long do Audien hearing aids last on a single charge?

Most Audien hearing aids feature rechargeable batteries that typically last 20-24 hours on a single charge with normal use. The charging case provides additional power for multiple charges when you're away from home. Charging time is usually 2-4 hours for a full charge, making them convenient for daily use.

Can I adjust the volume and settings on Audien hearing aids?

Yes, Audien hearing aids come with volume controls and various program settings to customize your listening experience. Many models feature simple push-button controls or smartphone app connectivity for easy adjustments. You can typically adjust volume, switch between different listening programs, and fine-tune settings based on your environment.

Month	Average	Reviews
Jul 25	2.8	4
Aug 25	2.2	17
Sep 25	3.2	13
Oct 25	2.8	18
Nov 25	3.3	7
Dec 25	2.0	1

Audien Hearing reviews & trust report

Audien Hearing has a mixed customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 25 positive reviews

Top complaintsof 33 negative reviews

How it compares

Reviews

Customer reviews (60)

Poor support service

Most unhappy with my purchase.

Audien Hearing aides--they sqeal all the time

Audien Hearing FAQ

What types of hearing aids does Audien Hearing offer?

How much do Audien hearing aids cost?

Do I need a prescription or hearing test to purchase Audien hearing aids?

What is Audien's return policy and warranty?

How do I know if Audien hearing aids will work for my hearing loss?

How long do Audien hearing aids last on a single charge?

Can I adjust the volume and settings on Audien hearing aids?

Alternatives to Audien Hearing

Rula

Webapoteket

Canada Pharmacy

Amicafarmacia

Dr. Max

LG

The CrowdTrust Experience⭐

Do not like the tinny sound

How do I contact Audien Hearing customer support?

Are Audien hearing aids waterproof or water-resistant?

How quickly will I receive my Audien hearing aids after ordering?

About Audien Hearing