Automotive Repair Systems is a UK-based company specializing in SMART repair services for vehicles. Established in 1997, the company offers a comprehensive range of mobile and bodyshop services aimed at delivering high-quality vehicle repairs. Their expertise includes minor dent removal, scratch repairs, and paint restoration, catering to individual vehicle owners as well as automotive dealerships.
The company is dedicated to providing reliable and efficient repair solutions, ensuring customer satisfaction through its skilled technicians and state-of-the-art facilities. Automotive Repair Systems operates from its bodyshop located in Orpington, Kent, and is accessible for customers seeking prompt and professional service. With a focus on convenience, they also offer a mobile service, allowing customers to receive repairs at their preferred location.
Automotive Repair Systems has a positive customer experience.
Automotive Repair Systems consistently receives glowing reviews from customers, achieving a perfect 5.0-star rating across all 60 reviews. Reviewers frequently praise the exceptional service and efficiency of the staff, highlighting their friendly and accommodating nature.
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Technicians like Wayne Fox and Dan Harrison are noted for their professionalism and skill, with many customers expressing satisfaction with the quality of repairs, particularly on alloy wheels. The quick turnaround times and effective communication also stand out, making the experience convenient for busy individuals. Consumers appreciate the high standards of work, often remarking that their vehicles look brand new after repairs. Overall, Automotive Repair Systems is highly recommended for anyone seeking reliable and top-notch automotive repair services.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
60
100%
● Low
5.0 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2026.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 25
5.0
45
Jan 26
5.0
15
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 60 positive reviews
Customer service42%
25 mentions
Friendly staff37%
22 mentions
Fast & efficient35%
21 mentions
Helpful support20%
12 mentions
“All of the staff and employees we have dealt with have been extremely helpful & accommodating”
On “Customer service” · Jan 22, 2026
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
I came here to have a smart repair for a scratch on my Audi, the staff were friendly, efficient and polite, they repaired my car quickly and wonderfully, the affected area looks completely brand new,... See more
Ash was amazing. He fixed the scratches on the inside door of my car in less than 10mins. Communication was great, lovely guy and I would happily book him for future services 😊
Excellent customer service which is tailored to accommodate busy livesAll of the staff and employees we have…
All of the staff and employees we have dealt with have been extremely helpful & accommodating. We used the mobile repair service for some dents and scratches in our car in October of 2025 and the wor... See more
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I came here to have a smart repair for a scratch on my Audi, the staff were friendly, efficient and polite, they repaired my car quickly and wonderfully, the affected area looks completely brand new, I dealt with Peter who made my experience easy and pleasant. I would come again and recommend friends and family.
Ash was amazing. He fixed the scratches on the inside door of my car in less than 10mins. Communication was great, lovely guy and I would happily book him for future services 😊
Excellent customer service which is tailored to accommodate busy livesAll of the staff and employees we have…
All of the staff and employees we have dealt with have been extremely helpful & accommodating. We used the mobile repair service for some dents and scratches in our car in October of 2025 and the work was done efficiently and quickly. The car looks almost brand new. There are a few items that require fixing in the repair shop and its easy to get a quote for that work, as you don't need an appointment. You can simply stop by and they will make the time to provide a quote on the spot.
Great service today from Dan Harrison. Arrived ontime, gave great advice on how the wheels should be repaired and did an amazing job of making the wheels look brand new again. would highly recommend
Really responsive and came smack on time.
Wayne Fox was super friendly and helpful and really took his time to do a 10/10 finish on a scuffed alloy. Would highly recommend.
Thanks
Wayne repaired 2 x diamond cut alloy wheels on my driveway and performed a sterling job in doing so. Within the space of two hours, his work resulted in the wheels looking better than they did even before they became damaged! Wayne explained to me how my wheels (on a recently-bought car) had been cosmetically repaired, resulting in a duller finish to the silver rim. He restored them to diamond cut condition using the machine in his van.
Wayne was knowledgeable, friendly and more than happy to answer all of my questions. Very impressed and would use again in a heartbeat.
Had damage to both near side wheels. Wayne from Automotive Repair Systems repaired both from my driveway. Whipped each wheel off and Diamond cut each wheel as new. Can’t believe how good they now look. The company vans are well equipped to carry out professional repairs. And the repairs don’t just have a cosmetic fill and spray, they are repaired properly. Wayne the technician was friendly, helpful and explained the process thoroughly. All in all he did a first class job. I’m very happy with the outcome.
I received good communication from the call centre and they booked my car in for a day that suited me. Ash S let me know he would be coming the night before and on the morning too and he arrived on time in very cold weather and did a fantastic job on my car. He was polite and friendly and took good care of my car during the repair and took the dents out really well. I was very pleased with the job he did. I would recommend this company and Ash too.
Very friendly and professional technician. Turned up nice and early and assessed what needed doing. The work is of a high standard. I can hardly see some of the chips whilst others have just disappeared. I would not hesitate to recommend them or call them out directly for further work.
Dan Harrison was my technician and he did an outstanding job refurbing my wheels, they look brand new again. He was also a very friendly and helpful guy. I wouldn’t hesitate to recommend him to anyone.
Wayne refurbished my diamond-cut alloy and I couldn’t be happier with the result. He was professional, knowledgeable, quick, and really lovely to deal with. Highly recommend his work.
Being able to speak to somebody made arranging a date convenient.
The repair of wheel was completed on time and looks like new, the guy who did it was extremely friendly and helpful
Absolutely Brilliant service, my mobile technician was Wayne Fox who did a fantastic job getting my wheel back to showroom condition, not to mention how quick he managed to do it. Very informative when telling me about caring for the wheel going forward. Amazing job, very happy!
Steve repaired the alloy rim that I had scraped on a kerb. He arrived on schedule and explained that he would skim it on the lathe in his van. He predicted about 40 minutes, which was accurate, and it is now as good as new. I would recommend ARS for at-home repair work.
Have used Automotive Repair Systems a number of times both for self inflicted damage and insurance claims. Excellent honest, transparent service on every occasion and I feel very comfortable entrusting Peter with our vehicles. I have no hesitation in recommending their services to our friends as well.
Automotive Repair Systems is a UK-based company specializing in SMART repair services for vehicles. Established in 1997, the company offers a comprehensive range of mobile and bodyshop services aimed at delivering high-quality vehicle repairs. Their expertise includes minor dent removal, scratch repairs, and paint restoration, catering to individual vehicle owners as well as automotive dealerships.
The company is dedicated to providing reliable and efficient repair solutions, ensuring customer satisfaction through its skilled technicians and state-of-the-art facilities. Automotive Repair Systems operates from its bodyshop located in Orpington, Kent, and is accessible for customers seeking prompt and professional service. With a focus on convenience, they also offer a mobile service, allowing customers to receive repairs at their preferred location.