What is the return policy for the Away Backpack?

The Away Backpack can be returned within 100 days of purchase for a full refund, provided it is in original condition. Please ensure that you have the original receipt or proof of purchase.

What materials are used in the Away Backpack?

The Away Backpack is made from durable nylon fabric that is water-resistant, ensuring your belongings stay dry. It also features high-quality zippers and hardware for added longevity.

What are the dimensions of the Away Backpack?

The Away Backpack measures approximately 17.5 inches in height, 12 inches in width, and 5.5 inches in depth, making it suitable for daily use and travel.

Is the Away Backpack suitable for a laptop?

Yes, the Away Backpack features a padded compartment that can fit most laptops up to 15 inches, providing extra protection for your device.

What are the customer service hours for Away?

Customer service is available Monday through Friday, 9 AM to 5 PM EST. You can reach out via email or through our website's contact form.

How can I contact Away for support?

You can contact Away's customer support team through their website by filling out the contact form, or you can email them directly at support@awaytravel.com.

Does the Away Backpack come with a warranty?

Yes, the Away Backpack is covered by a limited warranty that lasts for two years from the date of purchase, covering defects in materials and workmanship.

Are there any care instructions for the Away Backpack?

To maintain the Away Backpack, it is recommended to spot clean with a damp cloth and mild soap. Avoid machine washing or submerging the backpack in water.

Can I customize my Away Backpack?

Currently, Away does not offer customization options for their backpacks. However, they do provide various color options to choose from at the time of purchase.

Away Backpack Reviews (Dec 2025): Is It Legit?

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
Away BackpackThis company	—	0 out of 100	—	0
Etsy	1.3 out of 5 (poor)	100 out of 100	—	1,000
Michaels Stores	2.9 out of 5 (fair)	100 out of 100	+4%	1,000
Red Run	4.9 out of 5 (good)	100 out of 100	+2%	397
BARCA Stores	2.6 out of 5 (poor)	100 out of 100	+12%	368

Ashley Moore

1 review

Dec 21, 2025

Featured

Perfect for Business Travel

I recently took the Away Backpack on a business trip and it was a game changer. The laptop compartment is well-padded and fits my 15-inch MacBook perfectly. Highly recommend!

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William Garcia

1 review

Dec 21, 2025

Featured

Room for Improvement

The backpack looks great, but I found the shoulder straps could use more padding. After a long day, they can dig into my shoulders. It’s usable, just not perfect.

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Paul Thompson

1 review

Dec 21, 2025

Featured

Reliable and Practical

I’ve been using the Away Backpack for several months now, and it has held up nicely. It’s practical for my daily needs and has survived a few rainy days without any issues.

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Nancy Lee

1 review

Dec 21, 2025

Featured

Great for Tech Gear

As someone who carries a lot of tech gear, this backpack is fantastic. It comfortably holds my laptop, tablet, and chargers with room to spare for other essentials.

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Thomas Perez

1 review

Dec 21, 2025

Functional and Chic

Absolutely love the Away Backpack! It’s both functional and chic, making it perfect for business meetings. The pockets keep everything organized, and I often get compliments on it.

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Matthew Lopez

1 review

Dec 21, 2025

Perfect for Everyday Use

This backpack has become my go-to for daily commutes. The organization is excellent, and I can fit everything I need for work without feeling overwhelmed.

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Sarah Wilson

1 review

Dec 21, 2025

Nice Aesthetic but Heavy

I love the aesthetic of the Away Backpack, but I found it heavier than I expected. It looks great but can be a hassle to carry around all day long.

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Mary Williams

1 review

Dec 21, 2025

Stylish but Lacking Space

The design of the backpack is sleek and stylish, but I found it a bit cramped for my needs. It’s great for essentials, but I wish there was a bit more room for extra documents.

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Christopher Lopez

1 review

Dec 21, 2025

Not Quite What I Expected

While the backpack looks great, I was disappointed by its weight. It feels bulkier than I anticipated, especially when loaded with my laptop and other items.

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Joseph Thompson

1 review

Dec 21, 2025

Good Concept, Poor Execution

This backpack has a lot of potential but doesn’t quite deliver. The pockets are oddly shaped and not very spacious, which makes organization difficult.

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Mary Garcia

1 review

Dec 21, 2025

High Quality Materials

I love the quality of the materials used in this backpack. It feels durable and looks professional. The zippers are smooth, and the pockets are well thought out.

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Susan Rodriguez

1 review

Dec 21, 2025

Decent but Not Outstanding

The Away Backpack is fine but didn’t blow me away. It does the job, but I expected a bit more in terms of comfort for long wear. Overall, it’s just okay.

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Away Backpack reviews & trust report

No customer reviews of Away Backpack yet.

How it compares

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