Always a lovely personal service from…
Always a lovely personal service from Aisha. Great communicator .

Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
Beal's Estate Agents receives overwhelmingly positive feedback from customers, highlighting their helpful staff and exceptional service. Reviewers frequently commend agents like Simon, Jay, and Oliver for their professionalism and responsiveness, noting how they make the property search and rental process stress-free.
Many people appreciate the team's ability to understand their needs and provide tailored assistance, which enhances the overall experience. However, a few critical comments mention issues with communication, particularly regarding email responses and follow-ups. Despite these minor concerns, the majority of reviews reflect a high level of satisfaction with Beal's services. Overall, Beal's Estate Agents is regarded as a reliable choice for those seeking property assistance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 4.8 | 17 |
| Jul 24 | 4.5 | 15 |
| Aug 24 | 4.9 | 59 |
| Sep 24 | 4.9 | 26 |
| Oct 24 | 4.9 | 40 |
| Nov 24 | 4.8 | 25 |
| Dec 24 | 4.4 | 18 |
| Jan 25 | 4.7 | 16 |
| Feb 25 | 4.6 | 18 |
| Mar 25 | 5.0 | 48 |
| Apr 25 | 5.0 | 17 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes”
“Do i deserve a bad reference for making all my payments even being late due to my hardships”
500 reviews of Beal's Estate Agents. Filter by what matters to you.
Always a lovely personal service from Aisha. Great communicator .
Thank you so much Chelsea Bhakar at Beals eastleigh, the referencing was a difficult process but you helped me. 💕
After our house had been on the market with another Estate Agent for 6 months, without attracting the right kind of buyer, we added Beals (Gosport) as a second agent. All the staff we dealt with were very professional. From the initial meeting and valuation with Adam, and through to Louise who secured an offer on our property, at the asking price. Following the Sale, we were appointed a Sales Progressor to help us through the minefield of the purchase and sales system. Our Sales Progressor was Katie Healy and we can honestly say, she was the best. Always available to speak to, and gave us all the help we needed. Towards the end of the process, we hit a few issues with the onward chain, and Katie was on the case, and kept us up to date with telephone calls and emails. We are now in our forever home, in Wales, and are very happy with the way Beals dealt with our Sale.
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If I could give more stars I would, Chelsea at the Eastleigh beals was so helpful so proud of my new home
We’ve recently bought a house through Beals in Southsea and dealt with Lucy throughout most of the process. We found Lucy to be very professional and always quick to respond to any queries, with a “can do” attitude and a cheerful manner. We would also mention Rebecca who was also very helpful.
Chelsea has been amazing at taking us through the rental process for the first time. We viewed an initial property that wasn’t for us, but Chelsea kept trying to find us the perfect property. After many viewings with various letting agencies Beals and Chelsea have been outstanding. We couldn’t be happier to move on to our first property together, thank you Chelsea!
Beals stole our £2.5k deposit despite leaving the house exactly how it was when we moved in. Contacted Molly Mae who put me through to Hayley Gooding and Kirsty Millis. They both ignored my emails over and over again, obviously hoping I would get bored and eventually give up. They are still yet to reply and refusing to engage at all in any talk of the stolen deposit. While we were living in the house (that was full of black mould just to add), they would often email saying we hadn’t paid rent even though all of us had. They obviously thought they could squeeze more out of us, hoping we weren’t paying close attention. DO NOT rent from this company, they will steal whatever they can if you let them.
After an unfortunate experience with a previous agent, the guys here managed to turn round a property for us really quick. Really professional and helpful, a great experience.
Following the death of our Mother, my sister and I had to arrange for the sale of her property. Although we had a few problems with the sale along the way, Olly and Andy from Beals Shirley Office never gave up and took all the stress away from us. They kept us fully informed all the way through and answered any emails by return or called us straight back. We would like thank you both very much for your support from beginning to end. We would highly recommend you.
Myself and my partner used Beals’ in Gosport to purchase our first home. Louise made us feel at ease during the process and kept us informed throughout. Christine (mortgage advisor) was amazing and couldn’t recommend her enough. She went above and beyond for us. I would recommend both of these ladies to anyone wishing to buy a home.
Feel like we’ve been conned out of a holding deposit and zero support from letting staff as first time renters we obtained legal advice and also been informed of being conned due to the very crafting wording of the agreement upon referencing and credit and non refundable deposits
Property Manager Hayley Gooding, based at the Beals Whiteley Head office, helped me deal with a number of poor dilapidation issues left by a previous tenant. Hayley took ownership of the very difficult situation & dealt with everything in a professional & efficient manner bringing it to a rapid, agreed & satisfactory conclusion. As a landlord, this was exactly the type of professional assistance that I needed at a difficult time.
Following a tenants last minute notice departure and having to pay for extensive cleaning and damages myself, the dispute went through a deposit adjudication process. Both Hayley and Darcie worked towards getting this to a successful conclusion. it has now been settled and the effort applied has without doubt contributed to success of the dispute. Thank you!
We found Beal’s in Gosport after a bad experience with another agent that had been managing our rental property. From the moment Beal’s property management team took over everything run smoothly. When we decided to sell our property Beal’s sales team took over. They handled the complete process professionally and ensured we had a stress free experience. Big thanks to Louise Dollamore, you were brilliant!
We used Beals Havant branch to sell my mother in laws property. Due to a downturn in the market and rising interest rates it took over 12 months to sell but James and Sarah worked hard to market the property to a broad range of purchasers. We were sent weekly updates and sales particulars were regularly refreshed with new photographs. It is relatively easy to sell a house when the market is good but an experienced agent really shows their worth when demand is slack.
Highly recommend Beales - used them to sell my previous house 12 years ago and again recently. Very efficient and professional team, starting will initial valuation from Adam at the Gosport office, Louise was fantastic throughout the whole process offering consistent support when a buyer pulled out. Katie the Sales Progressor really made sure things were chased between my solicitor and the buyers solicitor.
Second review for Beals. This time for Katie Healey my sales progressor who was the key to holding the move together with other agents and Conveyancers. Katie made frequent calls and emails to myself and others on a daily basis. I would recommend Beals as an agent. I had zero issues. Would definitely use again if I ever have to move. Thanks Kevin
Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
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