Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
Beal's Estate Agents receives overwhelmingly positive feedback from customers, highlighting their helpful staff and exceptional service. Reviewers frequently commend agents like Simon, Jay, and Oliver for their professionalism and responsiveness, noting how they make the property search and rental process stress-free.
Many people appreciate the team's ability to understand their needs and provide tailored assistance, which enhances the overall experience. However, a few critical comments mention issues with communication, particularly regarding email responses and follow-ups. Despite these minor concerns, the majority of reviews reflect a high level of satisfaction with Beal's services. Overall, Beal's Estate Agents is regarded as a reliable choice for those seeking property assistance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 4.8 | 17 |
| Jul 24 | 4.5 | 15 |
| Aug 24 | 4.9 | 59 |
| Sep 24 | 4.9 | 26 |
| Oct 24 | 4.9 | 40 |
| Nov 24 | 4.8 | 25 |
| Dec 24 | 4.4 | 18 |
| Jan 25 | 4.7 | 16 |
| Feb 25 | 4.6 | 18 |
| Mar 25 | 5.0 | 48 |
| Apr 25 | 5.0 | 17 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes”
“Do i deserve a bad reference for making all my payments even being late due to my hardships”
500 reviews of Beal's Estate Agents. Filter by what matters to you.
Thanks BEALS for your great service and support in selling our home. Overall services was of a high standard, this was right through from valuation to completion...Price, expertise and knowledge was excellent. Special thanks to Katie that helped see our sale through and made sure all the work with the solicitors, paperwork and other parties was all smooth and kept us informed. Great work!
Jay was fantastic. Really professional and tried really hard getting us accepted for a property. Great lad 👍
We had a tenant lined up for our rental property, but Beals took care of all the paperwork for us. It wasn't without its challenges, but Jess was amazing and chased the tenants until all the checks were in place. I would definitely recommend Beals for Lettings
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We visited Beals for the first time seeking guidance on registering to be notified of properties in the local area. We also received great tips and guidance on viewing, applying, and the process that landlords go through with their properties. Adrian was fantastic and clear with his guidance on this, we were very thankful for the time he gave as it was near the time they closed.
We purchased a house through Beals and Lauren was our main point of contact - from the first viewing through to the completion, Lauren was excellent. She was great at communication, arranged several viewings for us and kept us in the loop throughout the whole process. Lauren even went above and beyond at a viewing to help locate a water stopcock and wasn’t afraid of getting dirty! Lauren was a pleasure to do business with and as first time buyers, we hugely appreciated her professionalism, knowledge and support. Thank you Lauren!
We had involved beals right from the start. They were unbelievable in giving us assistance and guidance throughout. We decided to go ahead and sell our property with them. Their response was amazing, Lauren, jade and the whole Waterlooville team were awesome throughout! Highly recommend and we will definitely be using them going forward! We cannot thank them enough. Brilliant.
I was pleased that Beal's found me a buyer where other agents had failed to do so and then the sales progressor Katie Healey did a sterling job chasing the sale through with all parties to completion.
Lucy Watt from Beals was fantastic in the process of selling our property. Was diligent and responsive with viewer feedback, arranging viewings and handling offers. Would recommend Lucy and Beals to anyone looking to sell or buy a property in the area.
Natalia was really helpful and helped me find a place and I signed the tenancy agreement after 8 days. I would get a call back as soon as possible if Natalia was out of the office. The staff at Bitterne are very helpful, polite and friendly. Will use Beales again in the future
Aisha and Natalia have both been incredibly helpful in my recent change of tenant. There was a lot to deal with in recent months and both have been so kind and patient. Highly recommend and appreciate the support moving forward to my next tenancy which I have upgraded to allow them to deal with. Professional and supportive duo! Bitterne office.
Beals Estate Agents were fab! From start to finish, I thought they were friendly, helpful, professional and honest. I would highly recommend them. Katie healey in sales was a really big help and I can’t thank her enough. Thank you Beals.
Katie Healy kept us informed and helped out when there was a glitch. I would recommend them wholeheartedly.
Kelsey-Anne has been fantastic from the very start. I have been searching for a property for a few months now and due to my situation, people have declined me. Kelsey-Anne helped me with my referencing forms and answered any questions I had promptly. I look forward to being Beals tenants and dealing with Kelsey-Anne in the future.
Jade Spencer (Bitterne Office) was excellent with the dealing of the sale of my Dad's flat. She communicated updates regularly and was always available to answer any queries promptly and efficiently. Can highly recommend Jade at Beals, and have already done so. 10/10
Must commend Katie Healey on her dedication, patience and commitment to meeting my needs in progressing my sale. In every respect Katie exceeded my expectation such that her efforts alone would lead me to recommend Beals Estate Agents.
So Our previous landlady knows “mr Beale” personally and are friends according to Beales so think you can try and make up a £2800 bill when the house we handed back was spotless. professionally cleaned, and painted top to bottom! Your incompetent disgusting and unprofessional staff in bitterne never gave us an inventory when we moved in and in 4 years of reporting the roof leaking you did NOTHING. a we were forced to move due to a section 21 apparently but the property still isn’t up for sale 3 weeks later? Our landlord/beales did nothing about the roof in 4 years and we have a disabled son who’s health deteriorated every year as the water would leak inside the windows and we reported this every 3 months to Beales and they did nothing!! After 4 the landlady finally decide to do something about it while my partner was in hospital and because we couldn’t be there due to being in hospital beales threatened us and said the landlord won’t renew our tenancy because we were (in their words) being difficult?? we then received the section 21 which is funny as you’d already threatened to make us homeless, I’m a decorated combat veteran and suffer with PTSD, and the damage this has done to my mental health you will pay for, you’ll be owing us money trust me not the £2800 your trying to bill us with. we have started a report with Trading standards, the ombudsman, citizens advice and I have spoken to the British Army welfare team who have arranged legal support, the bitterne branch and therefore Beales are vile and should be avoided at all costs for negligence, incompetence! Beales threats, and underhand tactics won’t go unnoticed as I’ll make sure your investigated by every agency that will listen to make a case against you! The house was professionally Cleaned Painted And oven was professionally cleaned and your lying agent said it needed cleaning?? 😂 That’s pathetic! Beales are terrible and I look forward to fighting you in court 👍🏻
An absolute DISGRACE of a company. There is SO much I could write about their bullying tactics, threats, negligence and complete incompetence however I will focus on the main part of my complaint. After 4 years of 3 monthly inspections, and at each of these inspections, me bringing up the issue of rain literally POURING IN through my disabled son's bedroom window, nothing was ever done. Then low and behold 2.5 months before our tenancy was due to be renewed they wanted to send some builders round on a few days notice. Unfortunately I was due a serious operation on the date they insisted on, so I asked, politely if there was anyway another date could be arranged as 1. I wouldn't be there, 2. I had no where else for my child to sleep while the work was being done and 3. I would need to recover at home. The email I recieved in response was "just a heads up, your landlord doesn't want to renew your tenancy since you're being difficult". As you can imagine, this was extremely distressing to think that I was being punished for daring to ask for a bit of consideration! I was in floods of tears for days, worried and panicked that my family was going to be made homeless. I couldn't believe that after 4 years of being a reliable and honest tenant, that this had happened so I wrote a formal complaint to which I recieved a phone call a day later to say that then agent had infact, LIED about this and that in actual fact our landlord was selling the house!? So this girl, had lied, and threatened us with homelessness and let me believe it was my fault! I was so stressed my blood pressure went through the roof and my surgeon explained that I had to be calm as being so stressed and anxious could seriously affect thr op and my recovery. There is so much more I could say on the matter but the way they run their business is an absolute shambles! We were also threatened with the fact that our landlord is "friends with Mr beale himself" as to control our complaints!
Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
This profile hasn't been claimed by the business owner.