Jess was so helpful and thorough made…
Jess was so helpful and thorough made sure our flat was up to the standard that we wanted before moving in! Thankyou so much!

Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
Beal's Estate Agents receives overwhelmingly positive feedback from customers, highlighting their helpful staff and exceptional service. Reviewers frequently commend agents like Simon, Jay, and Oliver for their professionalism and responsiveness, noting how they make the property search and rental process stress-free.
Many people appreciate the team's ability to understand their needs and provide tailored assistance, which enhances the overall experience. However, a few critical comments mention issues with communication, particularly regarding email responses and follow-ups. Despite these minor concerns, the majority of reviews reflect a high level of satisfaction with Beal's services. Overall, Beal's Estate Agents is regarded as a reliable choice for those seeking property assistance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 4.8 | 17 |
| Jul 24 | 4.5 | 15 |
| Aug 24 | 4.9 | 59 |
| Sep 24 | 4.9 | 26 |
| Oct 24 | 4.9 | 40 |
| Nov 24 | 4.8 | 25 |
| Dec 24 | 4.4 | 18 |
| Jan 25 | 4.7 | 16 |
| Feb 25 | 4.6 | 18 |
| Mar 25 | 5.0 | 48 |
| Apr 25 | 5.0 | 17 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes”
“Do i deserve a bad reference for making all my payments even being late due to my hardships”
500 reviews of Beal's Estate Agents. Filter by what matters to you.
Jess was so helpful and thorough made sure our flat was up to the standard that we wanted before moving in! Thankyou so much!
Katie did an excellent job for my property sale. She is really helpful all the times and very communicative. Always respond to any queries in the same day. She also helped me in previous property sale and she is exceptional and I haven't seen a person like her in the property sales department. She is a great asset to Beals and love to work with her in the near future. I have to say big thank to Oliver at Shirly branch as well. He is also really helpful thought the process from start to date. Thank you so much to both of you .
Katie Healey, our Sales Progressor at Beals, provided friendly and efficient service throughout what was a sometimes frustrating and protracted sale of our property. She always worked hard at chasing, when needed, and managing the purchasers and kept us informed at all times of what was going on. I recommend her thoroughly.
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Katie did a truly exceptional job of progressing what should have been a simple straightforward sale , being a cash sale, no chain or mortgage on either side however it dragged on for 4 months! Without Katie’s help and support I think I would have been under heavy sedation by now! She kept up a constant pressure on slow moving solicitors, always polite but always precise and to the point. She is a great asset to her employer, but even more importantly she is invaluable to their clients.
Beals was great at finding us a place to rent, Jessica Bishop helped organise a viewing as soon as possible and the communication throughout was great from the initial viewing and to moving in.
Thank you Chelsea at Eastleigh you were a big help, will definitely be recommending you to family and friends!!!
Excellent service from Chloe who made us feel valued and important. Aisha was also very helpful. Beals were the only Estate Agent who I could actually have a one to one conversation with. Would definitely recommend Beals to anyone looking to rent.
Wanna say a big thanks to Jessica Bishop she has made the process really straight forward really good with information and realiable to get stuff done can’t thank you enough
Jessica bishop. Was our letting agency provider. she tried her hardest to work with our challenging shift pattern in order to help us move efficently. She helped us to involve our son with the process so he felt included with the decision to move homes and was always able to take a call when required. Couldnt be happier with the new place and service jessica helped us secure.
A big thank you to Beals Bitterne, especially Carly and Lucy who were amazing in helping sell my mums house. Professional and friendly, highly recommend.
I found the open and ease of communication between myself and Katie@Beals to be spot on always forward with what was required and happy to help at all times even as the buyer I found speaking with Katie to be a simple and straight to the point process
Although I have rated this experience as 5 star this is due to one person. Katie Healey Sales Progressor for Beals sales team. In what was a long and arduous drawn out sale and had it not been for Katie’s relentless chasing of purchasers and Solicitos I’m sure it would still continuing. Katie was always pleasant and positive even when she was banging her head against a wall to get the simplest of responses to up date us. Thank you Katie for all that you did to get the sale to exchange and completion. Richard and Nicky.
I would like to thank the Beals Bitterne Agency for help with looking for a house. I especially appreciate Lucy Watt's and Carly Gale's professionalism and friendliness.
Beals Gosport office has an amazing sales and letting team , Adam Louise, Esmee and Jade so professional and friendly and always someone there to assist. Buying and selling is such a stressful and drawn out process, but mortgage progresser Katie Healey made it so much easier thank you 🙏
Ollie took care of getting the right tenants in my property whilst I decided to go travelling. There team done the necessary background checks to make sure everything can run as smoothly as possible. I was also was given a very competitive. Highly recommended.
Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
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