Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
Beal's Estate Agents receives overwhelmingly positive feedback from customers, highlighting their helpful staff and exceptional service. Reviewers frequently commend agents like Simon, Jay, and Oliver for their professionalism and responsiveness, noting how they make the property search and rental process stress-free.
Many people appreciate the team's ability to understand their needs and provide tailored assistance, which enhances the overall experience. However, a few critical comments mention issues with communication, particularly regarding email responses and follow-ups. Despite these minor concerns, the majority of reviews reflect a high level of satisfaction with Beal's services. Overall, Beal's Estate Agents is regarded as a reliable choice for those seeking property assistance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 4.8 | 17 |
| Jul 24 | 4.5 | 15 |
| Aug 24 | 4.9 | 59 |
| Sep 24 | 4.9 | 26 |
| Oct 24 | 4.9 | 40 |
| Nov 24 | 4.8 | 25 |
| Dec 24 | 4.4 | 18 |
| Jan 25 | 4.7 | 16 |
| Feb 25 | 4.6 | 18 |
| Mar 25 | 5.0 | 48 |
| Apr 25 | 5.0 | 17 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes”
“Do i deserve a bad reference for making all my payments even being late due to my hardships”
500 reviews of Beal's Estate Agents. Filter by what matters to you.
We had a great experience with Beals. Lauren was fantastic liaising between us and our sellers. Katie then took over as Sales Progressor. She was incredible - organised, knowledgeable and dedicated! On the case at every stage - absolutely recommend!!!
Stacey Walters and Rebecca Wong have been pivotal in enabling a recent difficult sale get to completion. They have shown kindness, patience and empathy. I would highly recommend them.
Following the death of my Father, I needed to sell his property. Living a long distance away, I was totally reliant on the sales manager, Carly Gale, from the Beal's Bitterne office. The personal service I received from start to finish was exceptional. I was kept informed of progress & thanks to Carly's negotiation skills, we were able to complete the sale.
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I wish I could give 0 stars for this company. We were shown a property to let. We told her we love the property and would like to secure it. She advised us to send her an email as she wasn’t going back to the office until Monday. We did exactly what she advised and followed it with a telephone call. Her colleague told us she was busy and she would call when she’s done. She never called. Called again, same message from her colleague. The day ended with no call back. Called the following day and was told she was off work. Called the Wednesday and was told again that she was busy and would call back. I called back later, please note she had not acknowledged the email we sent on Saturday at this point. When I called, I was told she is on her lunch break. At this point I asked what was going on and her colleague told me that the property has been let to someone else. I suspect we didn’t get it because of our ethnicity. I couldn’t think of no other reason because she told us on the day we viewed, that no interest has been expressed. If you are from a minority group avoid Beals Estate Agents.
From the start Beal's were fantastic, always encouraging and eager to help. Jessica Bishop was amazing. From the first phone call to the day we picked up the keys she was there answering any and all questions. She made us feel valued and gave us the opportunity and chance that alot of other places didnt. Great company and Jessica is a true gem. Thank you so much
Experienced no issues at all, Natalia was extremely helpful whenever I had any questions, and made the whole process very easy and efficient. She would get back to me very quickly, making the whole signing and moving in process go by swiftly which is exactly what I needed.
Natalia was absoloutely instrumental in helping my wife and I land a fantastic five-bed rental house over the last couple of months, we were literally lost until she scooped us up and sorted us out, can't rate the experience highly enough. thanks so much!
Moving is always stressful, but the stress of the situation is always negated by a great estate agent - which Beal’s Bitterne provided. Our agent, Natalia, was honestly phenomenal. Friendly even when I was sending an onslaught of emails, panicking about every possible thing and asking any viable question. Natalia found us a lovely flat early on, wasn’t put out by us asking to view it more than once, answered all our questions (within 24 hours but often much sooner) and worked really hard to get us in the property as quick as possible. Even when our move in date was delayed, Beals were helpful, worked with us and understood the stress while trying their best to reassure and mitigate anything they could. Natalia even went to the flat and oversaw our WiFi installation when we were unable to - going above and beyond. As my first non-student property to rent, Natalia and Beal’s have shown what it’s like to treat tenants as humans, and provide an excellent and largely painless experience. Highly recommend.
Been using Beals for 20 years, always had great service. More recently from Haley. She has been so responsive & helpful with an end of tenancy situation. Can’t recommend enough. Also Jade & Sophie in the Gosport office are brilliant too & so efficient. Thanks Beals you have a super team !
Thankyou to Zoe Cook!! An incredible asset to your team, we spoke to her about our landlord selling and the desperation of needing to find a property ASAP not wanting to move out of the area due to young children in school. One of the properties we were interested in we couldn’t go to the open evening so Zoe kindly did a small video tour for us and sent it once the viewings had taken place. She has been incredibly patient and helpful with all of our questions along the way and been super responsive even over the bank holiday weekend! We cannot thank you enough for making such a stressful and emotional time more relaxed and slightly less stressful! We look forward to being tenants with Beals.
Beals was extremely helpful from the word go, from my initial contact to my viewing, to actually moving in they were all lovely and very helpful when I had questions. Especially, Natalia who I must have called 3 times the day before moving in to confirm odd bits and bobs, and she was patient and helpful the whole time.
Esmee was wonderful from our first contact to our last, a very efficient and smart young Lady, professional and knowledgeable beyond her years, great service, thank you
Thank you Beals and especially Katie with the help of selling my property. Katie was highly professional, knowledgeable and lovely to work with. Katie worked endlessly to help with the sale of my property, keeping me informed throughout the whole process. So glad I chose Beals with the sale of my property and will definitely be using them in the future. Wonderful work Beals!
That was our first house purchased with Beals Bitterne branch! Quickly arranged and well prepared viewing, then smoothly arranged offer for the house, very impressive service! Thank you for your professionalism!
We had two fantastic viewings with Isobel yesterday. She was very friendly and knowledgeable, even recommending the second viewing to us and squeezing us in at the last minute of an already busy day for her. The homes were lovely and Isobel was a credit to the agency!
I have recently sold my property through Beals, they provided a friendly and efficient service throughout the sale. Katie Healy, was the sales progresser, she was efficient and professional, and kept everyone on track, to ensure the sale progressed through to completion, I recommend her thoroughly.
Katie remained calm and communicative during as difficult transaction
Everyone at beals is very helpful. Jess was happy to help at any point and give us guidance when we needed it. Jess made our first tenancy an easy one. Would happily revisit them to sort any house!
From: prior tenant (with managing landlord) During the marketing of my prior property, it was clear to me as a tenant that Beals were keen on doing their best job to market the property, while being respectful of the wishes of the current tenant and landlord. Additionally when I was looking for my own rental they were very informative and professional. During the arrangement and viewing of my prior property, my agent Isobel was very professional and respectful, while very fun to chat with as well. She answered all questions from prospectives knowledgeably. I was impressed with her professionalism and ability.
Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
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