Benjamin Franklin Plumbing is a plumbing service company that provides residential and commercial plumbing solutions. The business likely offers services such as pipe repairs, drain cleaning, water heater installation and maintenance, and emergency plumbing services. As a plumbing contractor, they would typically serve customers needing both routine maintenance and urgent plumbing repairs.
Reviewers generally have a positive view of Benjamin Franklin Plumbing, highlighting their efficient work and professional service. Many customers appreciate the quick response times, with same-day service for issues like clogged drains and emergency repairs, such as burst pipes.
The quality of the repairs is often praised, with several reviewers noting excellent diagnostic skills and thorough work on major projects like repiping. However, there are some complaints regarding disappointing follow-up service, with a few customers experiencing difficulty in reaching the company for post-repair questions. Additionally, while the work is deemed high quality, some feel the pricing is on the higher side compared to competitors. Overall, Benjamin Franklin Plumbing is seen as reliable and trustworthy, despite some room for improvement in customer service responsiveness.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Plumbing.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 33 out of 100 | — | 0 |
| 3.6 out of 5 (good) | 100 out of 100 | −71% | 618 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 1,000 |
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Quick answers to the questions people ask most.
Benjamin Franklin Plumbing provides comprehensive residential and commercial plumbing services including drain cleaning, water heater repair and installation, pipe repair, leak detection, and emergency plumbing services. They also offer fixture installation, sewer line services, and preventive maintenance programs.
Yes, Benjamin Franklin Plumbing offers 24/7 emergency plumbing services for urgent issues like burst pipes, major leaks, and sewer backups. Emergency service rates may apply for after-hours, weekend, and holiday calls.
Most Benjamin Franklin Plumbing locations operate Monday through Friday from 7:00 AM to 5:00 PM, with some locations offering extended evening and weekend hours. Contact your local franchise for specific hours as they may vary by location.
You can schedule an appointment by calling your local Benjamin Franklin Plumbing office, visiting their website to book online, or using their mobile app. Most locations offer same-day service and provide appointment time windows for your convenience.
Benjamin Franklin Plumbing typically provides free estimates for most plumbing installations and major repairs. Diagnostic fees may apply for service calls to identify problems, but these fees are often credited toward any completed work.
Yes, all Benjamin Franklin Plumbing technicians are licensed, bonded, and insured professionals. They undergo background checks and receive ongoing training to ensure quality service and customer safety.
Benjamin Franklin Plumbing accepts cash, checks, and major credit cards including Visa, MasterCard, American Express, and Discover. Many locations also offer financing options for larger plumbing projects and installations.
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Yes, Benjamin Franklin Plumbing offers warranties on both parts and labor for their plumbing services. Warranty terms vary depending on the type of work performed, with typical labor warranties ranging from 1-2 years.
Benjamin Franklin Plumbing has franchise locations across multiple states serving residential and commercial customers. Contact your nearest location to confirm service availability in your specific area, as service zones vary by franchise.
Plumbing costs vary widely depending on the type and complexity of the job, from basic service calls starting around $100 to major installations costing several thousand dollars. Benjamin Franklin Plumbing provides upfront pricing with written estimates before beginning any work.
Benjamin Franklin Plumbing is a plumbing service company that provides residential and commercial plumbing solutions. The business likely offers services such as pipe repairs, drain cleaning, water heater installation and maintenance, and emergency plumbing services. As a plumbing contractor, they would typically serve customers needing both routine maintenance and urgent plumbing repairs.
