Rask levering
Rask levering, fine produkter

Beslag Online is a Norwegian online retailer specializing in a diverse selection of high-quality handles, knobs, and door fittings for residential use. The company offers over 1,000 different models, catering to various styles including retro, rustic, and modern designs. Customers can find products such as bathroom accessories, storage solutions, and lighting fixtures, making it a one-stop shop for home hardware needs. Targeting homeowners and DIY enthusiasts, Beslag Online provides a user-friendly shopping experience with secure payment options and a 60-day return policy. With a commitment to quality and affordability, the company aims to meet the demands of customers seeking to enhance their living spaces through well-designed and functional hardware. For more information, visit their website at www.beslagonline.no.
Beslag Online receives high praise for its fast delivery and quality products, with many customers noting that items arrive quickly, often within just a couple of days. Reviewers express satisfaction with the aesthetic appeal of the products, particularly the wooden handles that enhance their kitchen decor.
However, there are significant complaints regarding customer service and product quality. Some consumers report long delays in receiving their orders, with one instance taking four weeks, and others have faced issues with defective items. Additionally, the return process appears to be complicated, with multiple customers struggling to obtain return labels. Overall, while the company excels in delivery speed and product design, it faces challenges in customer service and product reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | +1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 3.0 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 2.7 | 3 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“God service”
“Men har aldri vært med om mer intens spamming med nærmest daglige mail om gode "tilbud"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.7 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Beslag Online is #4 of 5 on overall rating in this group. On website & app, Ingrams Water & Air scores higher (4.6 vs 3.7).
500 reviews of Beslag Online. Filter by what matters to you.
Over a year ago
God service! Gjengene på ett håndtak var dårlig, fikk ikke festet håndtaket til skapdøren. Lakken løsnet på ett annet håndtak. Jeg fant ikke kvitteringen men et bilde og en kjapp mail - og Beslag Onl... See more
Over a year ago
Tok fire uker fra bestilling til pakken ble levert. Dro på Flisekompaniet og kjøpte akkurat samme vare til billigere pris og fikk varen med en gang. Svarer ikke på henvendelser heller. Har de kjøpt se... See more
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Rask levering, fine produkter
God service! Gjengene på ett håndtak var dårlig, fikk ikke festet håndtaket til skapdøren. Lakken løsnet på ett annet håndtak. Jeg fant ikke kvitteringen men et bilde og en kjapp mail - og Beslag Online sendte nye håndtak umiddelbart. Takk! 🙂
Veldig fornøyd med håndtakene i eik. Super fine raskt levert 2 dager etter bestilling. Var i kontakt med kundeservice da noe av bestillingen måtte ettersendes. Fikk endret bestillingen til andre håndtak. Også disse kom etter bare 2 dager
Tok fire uker fra bestilling til pakken ble levert. Dro på Flisekompaniet og kjøpte akkurat samme vare til billigere pris og fikk varen med en gang. Svarer ikke på henvendelser heller. Har de kjøpt seg god omtale ?
Har ikke mottatt pakken så litt tidlig med oppfordring om å anmelde. Tar veldig lang tid!
Sætter priserne op for så at sætte ting på tilbud, til lidt over normalpris. I bedste fald dårlig stil.
**update** The customer service team reached out and got my money back. Thanks. —- Pretty bad customer service. Return method is not working money is not refund. I bought 9 doorknobs. These did not look good upon arrival so I returned them. I followed the (already) complicated return process. Fill in a form (inlc. accept pay for the return) - wait for the return approval - get the label- print the label. Archaic method if you compare it to any other online shop out there (one button action - qr code -no printer need- and voilà). Worth to mention that you as customer are obliged to pay for the return BUT you can’t chose the carrier. It has to be the one of their choice. Ok, I followed all instructions dropped the package at the indicated shop with the label provided. On the site of the transport company I made sure the POD (proof of delivery) was a available and it was. All good. I dont know what happen that the package never arrived. So I get in touch with “customer service”. Terrible! terrible takes days/weeks for them to reply. They reply: “ we see you deliver the package but has not arrived so you dont get your money back” on top of this poor response they asked me if I have call the tracking company to sort this out. If I have followed up the shipment? On my end I already tried my best called the shipment company in the Netherlands they cant do anything because the label provided was wrong. Thus beslag online mistake! I went beyond and teached out the shipment company in sweden and open a complaint but because I am not the company which generate the label- I cant do much. All this time beslllag online compqny is not rewchable/not answering mails the chat is a joke. Is simple incoterms if I am forced to use a shipment company of the receivers choice. The responsibility upon handing the package to the shipment company transfer from the sender to the receiver. But they just ignore my mails. Reply every week or so with the same response “have you try to solve it yourself”? It has been over a month and i dont have doorknobs nor money back. They do nothing to help. Feels like a scam
Fin kvalitet og finish. Omdanner kjøkkenet fra litt sykehusaktig med kalle stålhåndtak til hjemmekoselig med varm tre som også matcher treverk i resten av rommet
Jeg ønsker å klage på ulike produkter jeg har bestilt hos Beslag Online. Jeg kjøpte først 2 stk Base Såpepumpeholder - Matt Sort. Bare en har holdt seg oppe. Jeg tenkte det var noe feil med monteringen (montert av rørlegger), så jeg bestilte en ny. Denne monterte jeg selv og var påpasselig med å gjøre som instruksene sa. I dag falt denne ned fra fliseveggen også. Jeg har også bestilt to stk Dusjhylle hjørne Base - Matt Sort, hvor begge to har falt ned fra veggen. Ene montert av rørlegger, andre montert av meg. Rørlegger har også montert Solid Toalettbørste - Matt Sort - denne satt noen måneder før den falt ned. Det eneste som har holdt seg på veggen er toalettpapirholderen. Det har ikke vært lagt noen tunge gjenstander på de andre produktene som er falt ned.
Nydelige produkter
Enkelt og gjøre selve bestillingen, og få svar på telefon når en trengte noe
Ønsker retur av varer. Har bedt om returseddel flere ganger uten å få tilsendt😔
Rask levering, fantastiske produkter.
Rask levering og produktene var veldig bra!
Dårlig kvalitet, juks angående leveringstid. Varene skule ble sendt i løpet av 4 dager etter bestilling men dette ble ikke gjort. Til slutt har jeg fått varene etter 7 uke . Anbefaler ikke denne " butikken "
Rask og nyttig svar-
Rask betjening, lette komme i kontakt på e post. Fikk varene etter få dager.
Rask levering. Lite minus at den kommer i unødvendig stor forpakning.
Beslag Online is a Norwegian online retailer specializing in a diverse selection of high-quality handles, knobs, and door fittings for residential use. The company offers over 1,000 different models, catering to various styles including retro, rustic, and modern designs. Customers can find products such as bathroom accessories, storage solutions, and lighting fixtures, making it a one-stop shop for home hardware needs. Targeting homeowners and DIY enthusiasts, Beslag Online provides a user-friendly shopping experience with secure payment options and a 60-day return policy. With a commitment to quality and affordability, the company aims to meet the demands of customers seeking to enhance their living spaces through well-designed and functional hardware. For more information, visit their website at www.beslagonline.no.
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