Klast Home is an online furniture and décor retailer based in Spain, offering a diverse selection of over 800 products designed to enhance home environments. The company specializes in a variety of furniture items, including sofas, tables, and storage solutions, all crafted with quality materials and attention to detail. Klast Home aims to provide customers with stylish and functional options for their living spaces, catering to a range of interior design preferences.
Targeting homeowners and individuals looking to furnish or redecorate their homes, Klast Home emphasizes the importance of comfort and aesthetics in home design. With a commitment to fast shipping, the company ensures that customers receive their orders promptly, making it easier to transform their living spaces. The user-friendly website serves as a comprehensive platform for browsing and purchasing furniture, aligning with current home décor trends.
Klast Home receives a mixed response from its customers, with 63% expressing satisfaction while 28% report issues. Many reviewers praise the quality of the products and the efficient customer service, highlighting the good communication regarding delivery and the ease of assembly.
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Positive experiences include timely deliveries and products that match their descriptions, contributing to a favorable perception of value for money. However, several customers face significant challenges, such as damaged packaging upon arrival, delayed deliveries, and receiving incorrect items. Complaints about the condition of furniture, like used parts on office chairs, further detract from the overall experience. Despite these issues, many still appreciate the quality and service provided.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.7
1,025
100%
-0.1
● Low
3.7 / 5 overall
=
1,025 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2025.
Last 3 months
3.4▼ 0.1
12-month avg
3.7
All-time
3.7
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
3.8
214
May 25
3.8
333
Jun 25
3.7
281
Jul 25
3.5
172
Aug 25
—
0
Sep 25
—
0
Oct 25
—
0
Nov 25
3.2
6
Dec 25
3.4
19
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 315 positive reviews
Website & app2%
6 mentions
Delivery1%
4 mentions
“Qualité premium de la tête de lit”
On “Website & app” · Jul 9, 2025
Top complaintsof 141 negative reviews
Customer service5%
7 mentions
Delivery3%
4 mentions
Cancellation1%
2 mentions
“Ça fait 1 mois que j'attends mes chaises, aujourd'hui date de livraison prévue et programmée : aucun transporteur ne...”
On “Customer service” · Jul 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
Overall rating and review count for this company and similar companies
Klast Home offers residential services, though specific service details should be confirmed by contacting them directly. We recommend reaching out to discuss your particular home service needs and verify current offerings.
What are Klast Home's business hours?
Business hours may vary and should be confirmed by contacting Klast Home directly. Many home service businesses operate during standard business hours, but some may offer extended or emergency hours depending on the service type.
How can I contact Klast Home?
Contact information for Klast Home should be available through their official business listings or website. You can typically reach home service businesses by phone, email, or through online contact forms.
What areas does Klast Home serve?
The specific service area for Klast Home should be confirmed when you contact them. Most home service businesses serve a defined geographic region, which may include surrounding communities.
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Do I need to get a quote before scheduling service?
Most home service businesses provide quotes or estimates before beginning work. Contact Klast Home to discuss your project and understand their quoting process and any associated costs.
Is Klast Home licensed and insured?
You should verify licensing and insurance status directly with Klast Home when considering their services. Most reputable home service businesses maintain appropriate licensing and insurance coverage for their work.
How far in advance should I schedule service?
Scheduling requirements vary depending on the type of service and current demand. Contact Klast Home to discuss availability and recommended booking timeframes for your specific needs.
What should I expect during the initial consultation?
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La consegna con trasportatore.
Sono rimasta 2 giorni in casa per aspettare la consegna che non è l’avvenuta e per 2 giorni il trasportatore ha dichiarato che non mi ha trovato a casa.
Il terzo giorno sono stata di andare sotto la pioggia per ritirare il pacco che per me era troppo pesante. Bisogna cambiare trasportatore ed anche consegnare i pacchi dentro casa e non sulla strada.
J'ai passé deux commandes différentes. Si seule la première avait compté j'aurai sûrement mis les 5 étoiles. Les chaises sont arrivées conformes, dans un temps plus que raisonnable. Mais la deuxième commande, 3 chaises supplémentaires que j'ai acheté en promo cette fois-ci, sont arrivées déformées, et un des pieds ne peut se fixer car il n'y a pas le trou en face. J'ai donc fait un mail en demandant ce qu'il était possible de faire et on me propose de rendre ces 3 chaises pour 3 autres, mais Ave. Le prix de 41 euros par chaise au lieu des 19 payés. Je ne suis pas du tout d'accord avec cette politique. Quand j'ai acheté les chaises en promotion, il n'était pas précisé qu'il y avait une promotion pour défaut de fabrication ou malfaçon. C'était juste une promotion classique, j'attendais donc un produit conforme. Depuis quand promotion = malfaçon ? Déçue par le SAV
el sistema de fijación de los cajones a la guías no funciona, la tornillería no es la correcta. he tenido que
idear un sistema para la sujeción de los mismos
Me envian un paquete con un producto equivocado . El problema es que no hay un telefono a donde llamar ( un asistente virtual ) , me escriben correos con información errónea ( dan por entregado el paquete cuando no lo había recibido ) y además el que entrega el bueno no recoge el anterior . Un desastre de gestion
Nous avons commandé une table en octobre. Nous sommes fin novembre et nous avons dû être livré trois fois car la table arrive inlassablement abîmée (gros poc sur le plateau). Résultat, nous avons 2 tables abîmées dans notre salon et toujours pas ce que nous avions commandé.
Je tiens toutefois à préciser que le SAV est réactif et à l'écoute. Les meubles sont pourtant bien emballés mais visiblement ça ne suffit pas.
Infernal !! J'ai effectué ma commande le 8 juillet 2025, après de nombreuses relances, je l'ai reçue mi-septembre ENDOMMAGEE. J'ai demandé un retour, le coursier est venu récupérer le colis le lendemain, mais aucune nouvelle de la nouvelle commande... avant fin octobre !! A cause d'emballages endommagés à répétition, le colis ne part jamais de l'entrepôt car endommagé. Je reçois le 20 novembre une partie de ma commande en bon état, et l'autre partie complètement inutilisable. Nouveau processus d'incident pour un renvoi, JE DEMANDE UN REMBOURSEMENT. JE NE VEUX PLUS DE CETTE COMMANDE !!!
Initial consultations typically involve discussing your needs, assessing the work required, and providing information about services and timelines. Klast Home can explain their specific consultation process when you contact them.
Does Klast Home offer emergency services?
Emergency service availability should be confirmed directly with Klast Home. Some home service businesses offer emergency or after-hours services, while others operate during regular business hours only.
What payment methods does Klast Home accept?
Payment options vary by business and should be discussed when scheduling service. Most home service companies accept multiple payment methods including cash, checks, and credit cards.
How long has Klast Home been in business?
Business history and experience information should be requested directly from Klast Home. This information can help you understand their background and experience in the home services industry.
Does Klast Home provide warranties or guarantees on their work?
Warranty and guarantee policies vary by company and service type. Contact Klast Home to understand what warranties or guarantees they offer on their work and any terms that apply.
About Klast Home
Klast Home is an online furniture and décor retailer based in Spain, offering a diverse selection of over 800 products designed to enhance home environments. The company specializes in a variety of furniture items, including sofas, tables, and storage solutions, all crafted with quality materials and attention to detail. Klast Home aims to provide customers with stylish and functional options for their living spaces, catering to a range of interior design preferences.
Targeting homeowners and individuals looking to furnish or redecorate their homes, Klast Home emphasizes the importance of comfort and aesthetics in home design. With a commitment to fast shipping, the company ensures that customers receive their orders promptly, making it easier to transform their living spaces. The user-friendly website serves as a comprehensive platform for browsing and purchasing furniture, aligning with current home décor trends.